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Gettel Acura - Service Center

Sarasota, FL

4.6
730 Reviews
Call Service Center (941) 343-5700

730 Reviews of Gettel Acura - Service Center

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March 06, 2023

They are always great with prompt friendly service. I've never been disappointed in the service. More

by LINDAKIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Weidner
Report | Print
Mar 15, 2023 -

Gettel Acura responded

Linda, thank you for such a positive review about your experience with Kimber & Roger! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 06, 2023

Great experience. Job well done. Appreciate the loaner car and the communication throughout the process. More

by sarah_lynn0314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Report | Print
Mar 15, 2023 -

Gettel Acura responded

Sarah, thank you for such a positive review about your experience with Roger and our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 06, 2023

Very Professional and courteous, love their great staff, very friendly, fair and honest. Good pricing. More

by donna6460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Report | Print
Mar 15, 2023 -

Gettel Acura responded

Donna, thank you for such a positive review about your experience with Madison and our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 04, 2023

Very satisfied with my first service on my 2023 MDX. Did not purchase the car from Gettel. Service advisor was top notch. More

by MSBRUBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Kimber and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 03, 2023

Maddie was very kind and helpful. Comfortable atmosphere and enjoyed my cup of tea. Car wash was appreciated. More

by cst301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner, Madison Quinn
Report | Print
Mar 05, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Maddie and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 02, 2023

It is always a pleasure to spend time at Gettel while I'm waiting on my car, because the environment is excellent, and Roger is a pure professional. Everybody is very nice. Well done! More

by TEEBURRIS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Weidner
Report | Print
Mar 05, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 02, 2023

Oil changes and tire rotation takes way too long. Slightly more than 2 hours! This happens even when I agave an appointment. The wait time is unacceptable! More

by PSCHOLL24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christine Hoffman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2023 -

Gettel Acura responded

Sorry to hear your experience with us was less than perfect. We understand how valuable your time is and while demand is higher than normal that this time, we don't have any excuse as to the longer than normal wait time. Our team will work on improving this manner and offer a much better experience with less wait time. Thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 01, 2023

All the employees I came into contact with edge very olive snd helpful. Limber is especially professional and helpful. More

by roeymarg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Weidner
Report | Print
Mar 05, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Kimber and our team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

February 27, 2023

No complaints. Nice waiting area. Kimberly kept me informed on any delays. Been coming here for years. More

by dontkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Weidner
Report | Print
Mar 05, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Kimberly and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

February 25, 2023

Always first class service. They even showed me how to connect my phone to the nav system More

by SAHLITUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Report | Print
Feb 25, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

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