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Gettel Acura - Service Center

Sarasota, FL

4.6
730 Reviews

730 Reviews of Gettel Acura - Service Center

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April 04, 2023

Thanks to Gettel for diagnosing a major defect in our car and working with Acura to get te parts needed, and covered by warranty. Thanks also for the courtesy vehicle for the duration of the repairs. Excelle More

by Markschrupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Markschrupp responded

Verified

Apr 04, 2023 -

Gettel Acura responded

Thank you for taking the time to leave a review and share your experience with Kimber and our service team. We appreciate the kind words and are glad to hear that everything worked out. Thank you for choosing our dealership for your service and we look forward to helping you again in the future. Brian O'Connor General Manager

April 04, 2023

The service manager handling my problem was exceptional. She was able to get my car in quickly for service and arrange a loaner vehicle until mine was repaired. Wonderful experience! More

by ANDERSON_SBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Apr 26, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Madison & our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

April 04, 2023

Wonderful in every respect - felt like everyone really cared about me - I would highly recommend More

by BETHSREED
Recommend Dealer
Yes
Employees Worked With
Carla Stiegler, Jeffrey Thompson, Abby Nichols
Apr 26, 2023 -

Gettel Acura responded

Beth, thank you for such a positive review about your experience with Jeffrey Abby, Carla & our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

April 01, 2023

I completely trust Gettel Acura to care for my MDX. They do the work quickly and well. More

by ronellea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Weidner
Apr 22, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Kimber, Roger & our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

April 01, 2023

I dealt with Madison and she was wonderful. She was very professional and helpful! Thank you! More

by elwin20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Apr 22, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Madison & our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

April 01, 2023

Nice and clean dealership. Big service dept. Car when finished was nice and clean. Thanks More

by jim@aminteriors.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Kimber & our dealership! Please let us know if there is anything else that we can help with to earn that extra star for a perfect visit and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

April 01, 2023

Top notch in service, always very courteous and informative. Friendly environment and state of the art performance. It’s been a joy since a been a customer of this dealership. More

by wsylvains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Kimber & our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 27, 2023

Service rep was clear about the work needed and cost. There was no push for additional services that were not needed. More

by CUSHINGJAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Apr 22, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Madison and our dealership! We operate our dealership differently than most. Please let us know if there is anything else that we can help with to earn that last star for an excellent visit and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 25, 2023

Roger is very helpful and knowledgeable expert. He always explains thoroughly what needs to be done. He promises with amazing precision. When the work will be finished I can’t imagine a better repr More

by andinti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Apr 22, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger and our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 24, 2023

Kimber was great, always responds and is knowledgeable. Experience was better with Kimber than the previous tech I dealt with More

by krissoysa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gent at parts desk is also great, Malcolm Blanc
Apr 22, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with our dealership! Please let us know if there is anything else we can do to earn that extra star for a perfect experience and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

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