Gettel Acura - Service Center

Maddie the service rep went above and beyond to make sure my service needs and the use of a loaner vehicle were available for me. In addition the service manager Jeff was very considerate and efficient to m my service needs and the use of a loaner vehicle were available for me. In addition the service manager Jeff was very considerate and efficient to make sure that an additional service request was taken care of. Kudos to this team. More

Rodger was very rude to my wife on the phone. Making unprofessional comments. They also said they checked my battery life and said it was OK. But I drove the car home and when I went to start it Making unprofessional comments. They also said they checked my battery life and said it was OK. But I drove the car home and when I went to start it again, The battery was dead. More

Hands Free link failed and battery failed at the same time. Roger's team diagnosed the issue, ordered the parts and my shiny car was ready and waiting time. Roger's team diagnosed the issue, ordered the parts and my shiny car was ready and waiting More

Excellent service On time Completed when promised Comfortable waiting room With Wi-Fi Recommend to friends Comfortable waiting room With Wi-Fi Recommend to friends More

Schdule on time Serivice very good No complaint for this recall service Csr cesning is good this recall service Csr cesning is good More

Vlad Ivanovich is very knowledgeable and very helpful to customers long after the sale is committed. He is a pleasure to work with! customers long after the sale is committed. He is a pleasure to work with! More

No appointment but our car was quickly diagnosed & serviced. Battery Was unable to hold a charge due to faulty blue tooth mechanism. Car failed to start on 2 separate occasions. serviced. Battery Was unable to hold a charge due to faulty blue tooth mechanism. Car failed to start on 2 separate occasions. More

I have always had good service. It is easy to be taken advantage of for car repairs if you lack automotive knowledge but I have always felt that Roger gives honest advice. It is easy to be taken advantage of for car repairs if you lack automotive knowledge but I have always felt that Roger gives honest advice. More

Reliable, quality service from a dealership when I am away from my 'home's dealership in NY away from my 'home's dealership in NY More

Gettel was great to work with. The staff did a great job getting me in and getting the job done quickly. The staff did a great job getting me in and getting the job done quickly. More