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Gettel Acura - Service Center

Sarasota, FL

4.6
730 Reviews

730 Reviews of Gettel Acura - Service Center

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May 15, 2023

Delightful informative and thorough. The service was accomplished within the time estimation and precisely for the cost estimate. Most pleased More

by stevenwcarlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Madison & our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 15, 2023

Very knowledgeable and professional with great personalities great visit. Very timely visit on time always More

by TAIWILLIAMSNFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner, Madison Quinn
May 19, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Madison & our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 15, 2023

It would take more than a couple of sentences. I need to talk to someone More

by TWOLAKER@AOL.COM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger Weidner, Roger Weidner
May 15, 2023 -

Gettel Acura responded

We are sorry to hear your experience with our service department warranted a 1-star review. Please feel free to call or email me at your convenience to discuss more about your visit and how we can improve upon the situation. Ray Khan Internet Manager Rkhan@gettel.com 941-343-5700

May 15, 2023 -

Gettel Acura responded

We apologize and you can definitely speak with someone here at the dealership. Please feel free to contact me and I will be happy to discuss your experience while visiting our dealership. Please call our main line and you can ask to speak with me directly. Brian O'Connor General Manager (941) 343-5700 boconnor@gettel.com

May 14, 2023

Easy to deal with and honorable. Will continue to service my 10 year old car here More

by MARISUSAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
May 19, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger & our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 13, 2023

Arrived for 8 am appointment and auto butler service was satisfactory completed in timely manner.All is great 🤓 More

by nipzamzuu@yahoo.COM
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Hoffman
May 19, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Christine & our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 08, 2023

We were 600 miles from home with major road hazard tire damage and needed to return home as soon as possible. No local tire dealers carried the tire we needed, or could order one, so we called Gettel Acura More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
May 19, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Madison & our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 07, 2023

Good service. Comfortable waiting area. Clean restroom. Good refreshments. Love it there. Will come back. More

by WODZIEN@HOTMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Maddy
May 19, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 06, 2023

Great thorough service No I do no write essays for free. Send me a check. More

by RJOwner
Recommend Dealer
Yes
Employees Worked With
Kimberly
May 17, 2023 -

Gettel Acura responded

We appreciate the kind review about your visit and with Kimber. No need for an essay as long as you are happy with your service that is what is most important to us. Thank you again. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

May 06, 2023

Accurate estimate. Helpful service manager. Accurate estimate of time required for service. Pleasant waiting area. More

by cganey13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Kimberly & our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 05, 2023

Excellent service Roger was first rate as was the service, and the repair was completed on time for exactly the estimate ... More

by Dkenney@eastmfg.com
Recommend Dealer
Yes
Employees Worked With
Roger
May 17, 2023 -

Gettel Acura responded

Thank you for the 5-star review regarding Roger and your visit with our service team. I will make sure he knows about this great review. Thanks again. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

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