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Gettel Acura - Service Center

Sarasota, FL

4.6
730 Reviews

730 Reviews of Gettel Acura - Service Center

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June 07, 2023

It was a pleasure dealing with you. You delivered in your promise. No games were played More

by elmstreetdental
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Jun 08, 2023 -

Gettel Acura responded

Phil, thank you for telling us about your experience with us. Glad we were about to deliver on our promises. Hope you are enjoying your Acura Integra. Thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

June 05, 2023

They made buying a car easy. Everyone was very pleasant and the process was smooth. No hidden fees. More

by MBDELUCA2014
Recommend Dealer
Yes
Employees Worked With
Malcolm Blanc, Carla Stiegler
Jun 08, 2023 -

Gettel Acura responded

Mr & Mrs Deluca, thank you so much for your amazing 5-star review and for telling us about your vehicle purchase. We strive to make every purchase an easy one and we are glad you are about to enjoy your gorgeous Acura MDX. Please let us know if there is anything further we can do to assist. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

June 05, 2023

Have left many messages for return call to schedule service and was not called so have found another business to have vehicle serviced. More

by JAYNELUTTRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christine Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Gettel Acura responded

We apologize that your messages were not returned. If you have time to please contact me directly I would like to hear from you what service you were trying to schedule and how we can use this opportunity to improve going forward. Please call or email me directly at 941-343-5700 or boconnor@gettel.com Brian O'Connor General Manager 941-343-5700 boconnor@gettel.com

June 03, 2023

Great service and always done before quoted time. Very helpful in explanation of service. Great folks. More

by jcoats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Jun 08, 2023 -

Gettel Acura responded

Mr Coats, thank you for sharing your experience with our service team. Your time is valuable and we like to ensure our clients are educated in everything going on with their vehicle. Please let us know if there is anything further we can do to assist. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 21, 2023

Christine was great. She was very professional and even got me a loaner so I didn’t have to wait!!! Gettel always has friendly and helpful service. More

by MEG0415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Gettel Acura responded

Margaret, thank you for taking the time to leave us an amazing 5-star review and for telling us about your experience with Christine. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 21, 2023

Excellent service and attention to customer needs etc Christine always takes good care of us and our car. Always very satisfied with the cleanliness of our car and service provided More

by kats828
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Hoffman
Jun 07, 2023 -

Gettel Acura responded

Thank you for taking the time to leave us an amazing 5-star review and for telling us about your experience with Christine. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 20, 2023

The service was professional, efficient, and right on time. And the price was less than originally quoted since less work was needed. More

by CLARKLAUREN71@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Mandy
May 30, 2023 -

Gettel Acura responded

Clark, thank you for such a positive review about your experience with Maddy and our service department. Glad to hear we were able to save you some money on your service as well. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 19, 2023

Service is exemplary. One of the reasons we will buy another Acura in the future. More

by LYNNDIVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Gettel Acura responded

Teresa & Doug, thank you for such a positive review about your experience with Kimberly & our service department! We look forward to assisting you with all of your vehicle needs and your next Acura purchase. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700 Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 19, 2023

Very pleased with service for none years and vehicle is without problems. Detail is excellent on vehicle More

by SCMSNL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Gettel Acura responded

Nancy, thank you for such a positive review about your experience with Kimberly & our service department! We hope your vehicle continues to serve you well. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 17, 2023

Kimberly was exceptionally nice and professional. Could not ask for a better service! Took care of everything! More

by LYUBAHUBBARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Kimberly & our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

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