Gettel Acura - Service Center

Had afternoon appointment and waited on service. They offer complimentary soft drinks and snacks while waiting but not for afternoon appointments they proceeded to remove them right after I sat down They offer complimentary soft drinks and snacks while waiting but not for afternoon appointments they proceeded to remove them right after I sat down to wait. Secondly, I had an oil change and tire rotation. Upon checking out I was told everything was good specially my tires. From moment I left one of my tires started losing pressure. After inspection it had been punctured in a location not repairable. It was too late to get back to dealerships before they closed evidently. I did speak with my service advisor and was told they couldn't have anyone stay for me . Also, nothing really was offered to me for help. It's obvious that the tire had been accidentally punctured at the dealership but of course they wouldn't admit to this. Unfortunately I had to take care of this myself and purchase a new tire right away. More

Service was performed as requested, in a professional manner. The good cleaning afterwards is also a great service add-on. manner. The good cleaning afterwards is also a great service add-on. More

We have bought 2 vehicles from Gettel Acura and have used their service department for 11 years. The service and the sales departments are top of the line and a pleasure to do business with. their service department for 11 years. The service and the sales departments are top of the line and a pleasure to do business with. More

Awesome service department. They take time looking at your concerns and typically have a resolution. They take time looking at your concerns and typically have a resolution. More

I’ve always received courteous and competent service at this dealer. I appreciate the accommodations in the waiting area. this dealer. I appreciate the accommodations in the waiting area. More

Good work, but somewhat expensive. Seems to be trustworthy. I only trust an Acura dealer to work on my MDX. Seems to be trustworthy. I only trust an Acura dealer to work on my MDX. More

The service department was every bit as eager and responsive to my issues as I expected. I couldn’t be happier with the quality of service, and their timely resolution to my problem. This care makes responsive to my issues as I expected. I couldn’t be happier with the quality of service, and their timely resolution to my problem. This care makes me tremendously more likely to buy my next car from Gettel Acura of Sarasota. More

I scheduled an appointment to have my key fab programmed. The work was performed in about an hour as planned. The work was performed in about an hour as planned. More

I was very satisfied with the service I got when my SUV needed to be towed there. They were extremely helpful. needed to be towed there. They were extremely helpful. More

I always receive excellent service from Kimber. She checks with the garage to see how much time is left to complete the service on my car. I feel appreciated for choosing Gettel Acura. She checks with the garage to see how much time is left to complete the service on my car. I feel appreciated for choosing Gettel Acura. More