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Gettel Acura - Service Center

Sarasota, FL

4.6
730 Reviews
Call Service Center (941) 343-5700

730 Reviews of Gettel Acura - Service Center

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July 23, 2023

My experience with Gettle Acura sales is not good. All Acura dealerships north of Gettle beat their price by a significant amoun. However their service department is outstanding and Kimber is a pleasu More

by Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Gettel Acura responded

Thank you for your feedback Barry and sharing your experience with Kimber as well. We will look into our competitors to the North as well as we want to make sure our pricing is competitive with all the surrounding dealers both South and North of us. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

July 22, 2023

I was happy with the service done and the employees who assisted. Kudos to your service center. More

by ROLPH2U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Gettel Acura responded

Thank you for sharing your experience with Kimber and our service team. We truly appreciate your review and taking the time to share your visit with others. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

July 21, 2023

Very nice people and great service. Car running good and back very clean. Thanks again More

by lynne.falcone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Quinn
Report | Print
Jul 24, 2023 -

Gettel Acura responded

Thank you Lynne for the 5-star review and giving credit to everyone in service who you dealt with. We all truly appreciate that and look forward to seeing you again for service in the future. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

July 20, 2023

Always. Pleasure The staff is sharp and the wait is never extreme. I recommend Gettel to everyone🌴 More

by CAROLYNDEERING
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Hoffman
Report | Print
Jul 24, 2023 -

Gettel Acura responded

Carolyn thank you for the perfect 5-star review of our dealership and staff. We appreciate taking the time to recognize Christine and we are looking forward to helping you again on your next visit. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

July 20, 2023

I had a very pleasant experience when I brought my car in for service. They were very pleasant and professional More

by Bignick1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Gettel Acura responded

Thank you Nick for sharing your service visit with us. We are grateful you took the time to post a review and we are looking forward to helping you again for your next service visit. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

July 19, 2023

Fairly quick in and out. Car was meticulously cleaned after service. Kimber did not push service that were close but not due yet. More

by MadTony33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2023 -

Gettel Acura responded

Tony, Thank you for taking the time to tell us about your experience with Kimber and our dealership. We aim to serve at the highest level and glad to hear you were satisfied with your service. Please let us know if there is anything further we can do to assist and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

July 16, 2023

Excellent customer service, upfront costs and thorough process. Very happy with Kimber as my service advisor More

by Acuragirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2023 -

Gettel Acura responded

Thank you for taking the time to leave us your amazing review and for telling us about your experience with Kimber. We greatly appreciate you as one of our VIP clients and look forward to assisting with all of your automotive needs. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

July 13, 2023

Have had several very positive experiences BUT SOME NOT SO AS WELL!! Time w. Maddie. Always been positive; usually w. Jeff as well. More

by GO BILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haven’t worked w. Above people. VERY NEGATIVE EXPERIENCE W. FINANCE AFTER MDX lease in ‘16. , Madison Quinn
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Jul 17, 2023 -

Gettel Acura responded

Thank you for taking the time to leave us a review about your most recent service experience. We understand you had some experiences in the past that were not so positive and we have made many changes since 2016 to improve our team for the better. Hopefully it will only be positive experiences from here on out. Please let us know if there is anything further we can do to assist and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

July 10, 2023

Great service at this location. I recommend it. They were very friendly and fast. Thanks More

by s.manickam01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tufano, Carlos Rojas
Report | Print
Jul 15, 2023 -

Gettel Acura responded

Sampath, Thank you for your amazing recommendation and review. We greatly appreciate you servicing your Acura with us and hope you continue to enjoy your vehicle. Please let us know if there is anything further we can be of assistance with. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

July 09, 2023

Easy to work with! Kimber did a great job and very informative!! Glad to be your customer since 2018! More

by MMAURER453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Quinn
Report | Print
Jul 09, 2023 -

Gettel Acura responded

Mr Maurer, Thank you for taking the time to leave us an amazing review and for telling us about your experience with Kimberly and our team. We greatly appreciate you choosing our dealership to service your vehicle for so many years. Please let us know if there is anything further we can do to assist and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

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