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Gettel Acura - Service Center

Sarasota, FL

4.6
730 Reviews
Call Service Center (941) 343-5700

730 Reviews of Gettel Acura - Service Center

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November 26, 2023

Everything good except I was told 1 hour when I made the appointment and then it took almost two hours. Kind of screws up a whole half a day for an hour job. Waiting room is decent, that helps. More

by oppenjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Mere
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2023 -

Gettel Acura responded

Thank you for taking the time to leave our team a review, We thank you for your continuous service at our location. We strive on making sure every client has a great experience, We will continue to grow and try to ensure this doesn't happen in the future. We look forward to seeing you back again! Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

November 25, 2023

we appreciated your honesty & caring with our car issue. We felt we have our problem solved in a timely manner. More

by sue_halvorson
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Heath
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Nov 26, 2023 -

Gettel Acura responded

We appreciate you bringing your vehicle to us and trusting our team Sue, Your Acura is in great hands! Please continue to come back to location, We are grateful for fantastic clients like yourself and look forward to taking care of you. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

Nov 26, 2023 -

Gettel Acura responded

Sue, Thank you for taking the time to leave us a 5-star review on your recent experience at Gettel Acura with Kimber. Our team cares for each guests situation and strives to make sure we help. We look forward to serving you in the future! Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

November 25, 2023

I do not like the Credit Card fee imposed with each transaction. This should be considered a cost of doing business. Please reconsider, More

by RMACMIL125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2023 -

Gettel Acura responded

Thank you for using our location for your automotive needs, We truly appreciate your trust in our team here at Gettel Acura. I will pass on your suggestion to our corporate office, Please don't let this effect our relationship and in the future there is no charge on Debt, Cash or Check. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

November 24, 2023

They wanted to charge a 3% fee for using my credit card. That is terrible. More

by Zach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Mere
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2023 -

Gettel Acura responded

Zach, I appreciate you taking the time to leave us a review. Our service team strives to ensure every guest is taken care of. The 3% fee can be an issue at times but our desire is to provide the best total value. In the future we do not have a fee on Debt, Check or cash. Hopefully we can continue taking care of your automotive needs. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

November 21, 2023

Friendly, knowledgeable people who get the job done. It's a pleasure to work with each service rep I've met. More

by Bpb34211
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Heath
Report | Print
Nov 22, 2023 -

Gettel Acura responded

Our team is thankful for the excellent review! We appreciate your continuous service and look forward to serving all of your automotive needs! Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

November 21, 2023

Awesome experience so kind and helpful. Very knowledgeable about the products and services they provide. More

by EPENROD22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison in service department , Carla Stiegler, Madison Quinn, Austin Adams
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Nov 26, 2023 -

Gettel Acura responded

You're Awesome! We appreciate you putting your trust into our team. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

November 20, 2023

Best dealership To work with as far as purchase and maintaining your vehicle! And I’ve been to a lot of dealerships! More

by Tracegreg12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Stiegler, Madison Quinn
Report | Print
Nov 20, 2023 -

Gettel Acura responded

You rock! Our team thanks you for such an amazing review. We appreciate your continuous service and look forward to handling all of your automotive needs! Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

Nov 20, 2023 -

Tracegreg12 responded

Just the truth! Never seems like a chore to get the car looked at or maintained when you all are so kind!

November 19, 2023

Maddy is a wonderful verses other dealer service departments personnel, she listens to customers concerns and has solutions to solve current problems with my vehicle. More

by HANK1836
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Report | Print
Nov 20, 2023 -

Gettel Acura responded

Hank, You are awesome! Thank you for taking the time to share your experience at Gettel Acura with Maddy! Our team is so grateful to have amazing clients like you. We look forward to assisting you in the future with your automotive needs. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

November 19, 2023

Kimber Heath as my service advisor does a super job. Very professional and knowledgeable. Keeps me informed at all times! More

by MCKEON628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Gettel Acura responded

Mckeon, Truly appreciate you sharing your recent Gettel Acura service experience with Kimber! She is super committed to our wonderful guests and looks forward to assisting you in the future! Thank you for choosing Gettel Acura! Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

November 19, 2023

Service was great and they gave me a car to use so that I did not need to stay there all day. More

by Jkryka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Report | Print
Nov 20, 2023 -

Gettel Acura responded

JKryka, Thank you for taking the time to share your 5-star Service Experience! Our Service team works hard to accommodate our guests transportation needs! We look forward to serving you in the future! Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

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