Gettel Acura - Service Center

Great courtesy service from all the staff. I was in and out in record time. I was in and out in record time. More

The person who helped me had a bad attitude because I didn’t want an additional service. They responded to my questions in a bad way. I was in a hurry and didn’t want an additional service, only to chang didn’t want an additional service. They responded to my questions in a bad way. I was in a hurry and didn’t want an additional service, only to change my oil and in the end they didn’t give me the maintenance paper of what services was done to my car and just only handed me the car keys. I am an Acura customer since years back and to be honest I don’t want to continue my services here. I hope you guys can improve in the future along with your employees attitudes. More

Kimberly was very attempted, Courteous, knowledgeable and patient , Pleased with the service and waiting lounge room and patient , Pleased with the service and waiting lounge room More

Sydney kept me informed on service and was extremely helpful. Looking forward to working with her in the future helpful. Looking forward to working with her in the future More

Madison Quinn was very Knowledgeable & Explained the service and inspection that was performed in detail. The dealership showroom & Restrooms are very clean and all the Employees were friendly and alway service and inspection that was performed in detail. The dealership showroom & Restrooms are very clean and all the Employees were friendly and always greeting with a smile. Thank You Madison and the entire service and sales department for a great experience. Congratulations to the Management Team for creating such a professional atmosphere. Thank You Gettel Acura for the Car Wash & Vac also. I love my Acura MDX Tec 7. More

Able to get me in , in a timely manner. Store is very organized, clean, and friendly staff. Only negative, no cars to give out when you have a long appointment! Store is very organized, clean, and friendly staff. Only negative, no cars to give out when you have a long appointment! More

She was outstanding to deal with Explain everything to me in detail Took my car on time also me in detail Took my car on time also More

Came in for a simple oil change. Went home and discovered oil spots all over the inside of my passenger front wheel. Called dealership and they didn't know what that could be and tol Went home and discovered oil spots all over the inside of my passenger front wheel. Called dealership and they didn't know what that could be and told me to bring it back. We live 30 mins away so I had to inconveniently drive back to dealership. They said it was oil that got on wheel after opening the oil filter (which has never happened before). They cleaned the inside of the wheel (which should have been done after it happened) and sent me on my way with an apology. My expectation was for Jorge to give me a future oil change credit for their error and my trouble/ inconvenience. More