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Gettel Acura - Service Center

Sarasota, FL

4.6
730 Reviews
Call Service Center (941) 343-5700

730 Reviews of Gettel Acura - Service Center

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January 17, 2024

The staff are friendly and the service is excellent. The dealership is clean and they offer snacks and drinks while you wait More

by LCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jan 20, 2024 -

Gettel Acura responded

Thank you for providing feedback on your recent experience at Gettel Acura. We take pride in providing a clean and comfortable space for all of our Clients, so our team appreciates that you noticed. We look forward to seeing you again soon. Happy New Year! Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

January 17, 2024

Very prompt, efficient and pleasant service. Would highly recommend Acura to anyone considering a reliable vehicle and professional service. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2024 -

Gettel Acura responded

Susan We truly appreciate your 5 star review! Kimber works hard to make sure all of her customer have a positive experience and we appreciate the feedback. We look forward to continuing to serve all your automotive needs! Have an exceptional day! Thank you Zachary Blaugh General Manager Gettel Acura 941-343-5700

January 17, 2024

Very pleased with service completed by Gettel Acura. Jorge was very professional and provided timely updates. More

by Walt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2024 -

Gettel Acura responded

Walt, Thank you for taking a moment to share your experience at Gettel Acura. I am glad to hear that you enjoyed our service department and you received the service you deserve. We look forward to seeing you again soon. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

January 17, 2024

I want to say to Christine for taking great care of me and my car.keep up the good job Christine! More

by pjeanwilkenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Hoffman
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Jan 20, 2024 -

Gettel Acura responded

Thank you for the shining review, I will ensure your kind words are passed onto our Christine & Our Service department. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

January 14, 2024

Timely and thorough experience ; was handled very professionally and identified other issues that needed to be dealt with . More

by JCLAPPISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
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Jan 15, 2024 -

Gettel Acura responded

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job. Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

January 13, 2024

Have interacted with Madison and Syndey. Both were courteous and helpful in accomplishing task at hand. Outside service for dropping my vehicle off & picking up was excellent as well. More

by jaw7257
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Quinn
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Jan 15, 2024 -

Gettel Acura responded

Your service is much appreciated! We strive on serving a 5-star experience and look forward to working with you in the future. Happy New Year Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

January 09, 2024

Friendly service and good customer service dealing with service department! Beautiful showroom and friendly staff welcoming atmosphere with good customer care Attitude More

by SuzieQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Rojas, Michael Fazio
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Jan 11, 2024 -

Gettel Acura responded

Thank you for the amazing 5-star review Suzie, Our team continues to strive to do the best they can and without great clients like yourself we wouldn't be able to do that! Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

January 07, 2024

Is the best dealer ship i now so far you’re the best let go gettel More

by nelsoncal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla Stiegler, Madison Quinn, Austin Adams, Zachary Blaugh, Michael Fazio, Kevin Allen
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Jan 08, 2024 -

Gettel Acura responded

We’ve passed your wonderful review onto our team at Acura, Nelson. Thanks so much for taking the time to leave a review about our team. Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us! Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

January 01, 2024

I was disappointed at the service the last few times I’ve had maintenance checks along with conversations with staff. Jorge and Vlad have both been great but disappointing outcomes otherwise. More

by michele11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Mere
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Gettel Acura responded

Thank you for taking the time Michelle for reaching out, I would love to hear from you with more feedback so our team can continue to improve. Feel free to reach out to me at the information below, I look forward to speaking with you soon Michele. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

January 01, 2024

Very quick and efficient check in and check out. I’ll be back very soon! A very good experience. Great job Sydney! More

by MJ COLYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Gettel Acura responded

You're awesome, Thank you, That is exactly what we love to hear MJ! We look forward to seeing you back soon. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

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