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Gettel Acura - Service Center

Sarasota, FL

4.6
730 Reviews
Call Service Center (941) 343-5700

730 Reviews of Gettel Acura - Service Center

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February 04, 2024

Great customer service. Car was impeccably clean upon return. Thorough inspection. Immaculate restroom. Madison Quinn is a delight to work with. More

by flnypd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
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Feb 07, 2024 -

Gettel Acura responded

WOW, Thank you for the spectacular 5-star review. We love when our clients share their feedback, It means we are doing things right :-). We look forward to seeing you back in for Service in the future. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

February 03, 2024

Jorge was attentive to the issues with our MDX and worked to resolve them. He kept us informed throughout the process and informed us of the repairs performed. More

by Aamcd023
Recommend Dealer
Yes
Employees Worked With
Jorge
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Feb 07, 2024 -

Gettel Acura responded

Our team is truly thankful to have awesome clients like yourself, Thank you for the 5-Star rating! We have a one of a kind service team here at Acura, Jorge definitely adds to that! I will ensure I share your kind words, Please do come back and see Jorge & Our team in the future, Also look out for any Service coupons in your email for our VIP returning clients. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

February 03, 2024

Very pleasant and professional. Everything was done on time and as promised. Three more words. More

by HARRYHARKINS
Recommend Dealer
Yes
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Feb 07, 2024 -

Gettel Acura responded

Thanks Harry, Our team appreciates the feedback. We would love to know how we can increase your experience from a 4-star to a 5-star, We always want to ensure we are providing the best service we can, Feel free to reach out and let us know how we can improve at my contact information below. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

January 29, 2024

Always helpful and very knowledgeable. Always gets me in as soon as possible and gets me out quickly More

by EPENROD22
Recommend Dealer
Yes
Employees Worked With
Madison
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Feb 07, 2024 -

Gettel Acura responded

We wouldn't know how great we are doing without feedback like this, Our team is very happy to hear this! We strive on being as efficient & safe as possible here at Gettel Acura, We look forward to seeing you soon! Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

January 28, 2024

Went for a scheduled oil change-maintenance appointment and it went well. Service and customer interaction were excellent. More

by Bob150
Recommend Dealer
Yes
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Jan 29, 2024 -

Gettel Acura responded

Thank you for taking a moment to share your experience at Gettel Acura We are so pleased to hear you found our Service Department to your liking. We look forward to welcoming you back again soon. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

January 28, 2024

Christine was excellent. She answered all my questions and told me everything they were going to do. There are comfortable seats if you choose to wait. I appreciate the car w More

by pkich
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Hoffman
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Feb 01, 2024 -

Gettel Acura responded

We appreciate you! Thank you for taking the time to leave us a review & A 5-Star on top of it! Our team will always be here for all of your automotive needs. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

January 25, 2024

I have purchased 4 cars from them and have been extremely satisfied every time. The service department is excellent and always takes excellent care of my vehicles. More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vlad Ivanovich, Michael Fazio
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Jan 29, 2024 -

Gettel Acura responded

Michele, It is so refreshing to see such a great review from a returning clients. Please do continue to come back to us for Service & Sales as we always want to ensure we are taking care of our own. Happy New Year Michele! Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

January 22, 2024

All of the folks were attentive and knowledgeable. Good experience throughout the process with everyone. More

by Rhewitt47
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Malcolm Blanc, Jeffrey Thompson, Michael Fazio
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Jan 29, 2024 -

Gettel Acura responded

You rock! We are grateful for your business and hope to continue to improve to ensure your next visit is a 5-Star experience. We look forward to seeing you back here for Service. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

January 19, 2024

I come back here every time for my MDX needs. I do not get disappointed More

by IZIDOR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Gettel Acura responded

Thank you for visiting us again and sharing this valuable feedback, We appreciate your loyalty and continued trust in our team. Our entire team here at Gettel Acura works hard to deserve your loyalty and look forward to working with you in the future. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

January 18, 2024

Friendly, quick and I appreciated the car wash. It was nice to enjoy a cup of tea and a snack while waiting. More

by kimmosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t recall the name of the older gentleman who greeted me when I dropped my car off but he was delightful. A nice way to start the experience.
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Jan 20, 2024 -

Gettel Acura responded

Thank you for leaving a review, We’re so glad you were able to visit us here at Gettel Acura. Our team is always working to offer the best service whether for Sales, Parts or Service. We hope you’ll have a chance to come back soon. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

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