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Gettel Acura - Service Center

Sarasota, FL

4.6
730 Reviews

730 Reviews of Gettel Acura - Service Center

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March 14, 2024

I was able to call in the morning and get an appointment in the afternoon of the same day. More

by earley1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Mar 20, 2024 -

Gettel Acura responded

Thank you for continuing to use our service department, We look forward to inviting you back when it's always convenient for you. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

March 13, 2024

Clean, nice, relaxing show room. Professional and curious services reps. Work was done right and on time. More

by FROGGY911T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Gettel Acura responded

Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again! Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

March 10, 2024

Wonderful, very knowledgeable service associate, what every car service center should aspire to be! 5 stars More

by Captainray
Recommend Dealer
Yes
Mar 14, 2024 -

Gettel Acura responded

We are happy to be your go-to 5-Star team, Captain Ray! Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

March 10, 2024

Professional, courteous, friendly, and knowledgeable staff. I was treated with respect and importance. Comfortable and clean waiting area. More

by ROSIE768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Mere
Mar 14, 2024 -

Gettel Acura responded

Thank you for providing feedback on your recent experience at Gettel Acura. We take pride in providing a clean and comfortable space for all of our clients, so our team appreciates that you noticed. We look forward to seeing you again soon Rosie. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

March 10, 2024

Madison (Maddie) was fabulous once again! She is very knowledgeable, understanding, patient, detailed in every aspect of the service experience. Her responsiveness is amazing receiving after More

by CJEIMERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Mar 14, 2024 -

Gettel Acura responded

Our team genuinely loves reading reviews like this, Thank you! We strive to ensure ever client gets a 5-star experience and I am happy our team continues to do so. Please come back and see us, We look forward to inviting you back into our location! Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

March 09, 2024

Quick concise to get me in. Vehicle needs test drive have wheel bearing going out More

by SEIKLEBERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Gettel Acura responded

Thank you for taking the time to leave our team a 5-star review, we value your time and always strive to provide fast and efficient service. We are so pleased to hear you were satisfied with our team and look forward to inviting you back into our location in the future. We are here for all of your automotive needs. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

March 08, 2024

Excellent service, Kimberly definitely gets high marks in Knowledge and Customer Service. I have had Acura's for over 15 years, they have all been serviced at Gettel Acura. Can't imagine taking my car anyw More

by SADJAM6
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Gettel Acura responded

We couldn't imagine you taking your Acura anywhere else! Thank you for being such a fantastic loyal client, We look forward to seeing you again in the future. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

March 06, 2024

I've had two service experiences with the dealership and both times the experience was outstanding. Everyone was very responsive and had a can-do attitude. More

by Lhoover1149
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Heath
Mar 14, 2024 -

Gettel Acura responded

Outstanding is exactly what we love to hear, Thank you for taking the time to let us know how our team is doing. We strive on ensuring we deliver that "5-Star" experience to every client. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

March 02, 2024

Gettel always provides excellent customer service. I've driven Acura's for more than 25 years because of their service department More

by SWATTS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Gettel Acura responded

Thank you for visiting us again and sharing this valuable feedback. We appreciate your loyalty and continued trust in our Acura team. Our entire team here at Gettel Acura works hard to deserve your loyalty. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

February 26, 2024

She explained what they were going to do and how long it would take. They fixed the problem More

by BIZEDEB1
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Heath
Feb 29, 2024 -

Gettel Acura responded

Thank you for the 5-Star response, Our team will always be here to fix your problems! Please don't ever hesitate to reach out to our team. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

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