Gettel Acura - Service Center

Ann, the receptionist, saved my experience from being a disaster by simply explaining the process for a first time service customer & making sure a service advisor called me back to answer my remaining que disaster by simply explaining the process for a first time service customer & making sure a service advisor called me back to answer my remaining questions. This was something the scheduling department couldn’t manage to do & I waited a week before calling back a2nd time. Thanks Ann! The day of service was excellent! More

Received good service from Jorge from start to finish. Will recommend him and the dealer. Will recommend him and the dealer. More

After getting my car serviced with Gettel’s Acura Service Dept., over the last several years, I will always have to consider how good other dealership’s service dept. rate with their customers. The Servic Dept., over the last several years, I will always have to consider how good other dealership’s service dept. rate with their customers. The Service Dept. at Gettel’s has done a wonderful job servicing my car & in a timely fashion. Also, the service dept. representatives have always been very courteous & helpful. More

Our service advisor, Kimber, was great. She explained what needed to be done, helped us with costs, and even provided a loaner while work was being done. Excellent service! She explained what needed to be done, helped us with costs, and even provided a loaner while work was being done. Excellent service! More

I have had my car there for a week for a recall notice, and have not heard a word back since. They said I would hear something in 2-3 days, and when I called to find out status a week later. They have no u and have not heard a word back since. They said I would hear something in 2-3 days, and when I called to find out status a week later. They have no update. More

The service department was timely and efficient. Jorge thoroughly explained the service needed and the associated cost. Jorge thoroughly explained the service needed and the associated cost. More

To date, job well done! Very pleased with sales and service personnel as well as comfortable waiting area. Very pleased with sales and service personnel as well as comfortable waiting area. More

Service people were all very good. Waiting area was exceptionally nice. Finished on time, which is important. Waiting area was exceptionally nice. Finished on time, which is important. More

My transaxle is making noise and they said it was not bad enough to do anything with it, just keep driving it and maybe it will go away. enough to do anything with it, just keep driving it and maybe it will go away. More