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Gettel Acura

Sarasota, FL

Overview
Employees
Reviews
Vehicles
4.7
1,482 Reviews
Gettel Acura is proud to serve Sarasota & the entire West Coast of Florida with quality new Acura's, as well as, a wide variety of Certified used vehicles. With models like the ILX, TL, MDX, TSX, RL, RDX and ZDX, we have something for every taste and need. Come visit us at 4891 Clark Road in Sarasota, FL to see our vehicles and take one for a test drive. Gettel Acura is not just your Sarasota Acura dealership; we also provide a full line of services dedicated to our Florida customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans, Gettel Acura is the smart choice for your automotive needs. Come in and say hi!
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4891 Clark Rd.

Sarasota, FL

34233

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Showing 1,482 reviews

May 26, 2024

I already sent one review in and i will do the one from the MFg. when it comes, Christine is excellent , super service. Now stop with the requests for reviews. More

by dfwalsh97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Gettel Acura responded

dfwalsh97 THANK YOU! We appreciate you taking the time to share your Service Experience here at Gettel Acura with Christine. Our commitment is to serve well and Christine takes great pride in doing so. We will review the requests to share your experience so they are not a nuisance. Have an Amazing Day! Zachary Blaugh General Manager Gettel Acura 941-343-5700 Zblaugh@gettel.com

May 23, 2024

Chad was great to work with. He was professional, up front and fulfilled the deal he said he would so that I would take the time to drive up from Ft Myers for the transaction. He More

by willsmd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad
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Jun 02, 2024 -

Gettel Acura responded

willsmd Thank you for your grace with Chad and the sales team. I am incredibly disappointed to hear how we negatively impacted your time and your family. This is never the outcome we want to hear and we did have a breakdown that Sunday afternoon in systems and process. Please forgive us for the inconvenience we cause and would like to have the opportunity to speak with you when you are available. Zachary Blaugh General Manager Gettel Acura 941-343-5700 Zblaugh@gettel.com

May 23, 2024

Gettel Acura is always professional and works hard to get you in and out within a reasonable time. More

by S132024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Gettel Acura responded

Outstanding! Thank you for taking the time to share your experience here at Gettel Acura with Christine and the Service Team. It is important to us that we serve well! We look forward to assisting you with all your automotive needs in the future. Have an Amazing Day! Zachary Blaugh General Manager Gettel Acura 941-343-5700 Zblaugh@gettel.com

May 20, 2024

This is now the 3rd requested review. I am over them. Just do your job well, please your customers, and quit focusing on ratings. I am a professional who has now become annoyed by your re More

by jshwayder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fazio
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Jun 01, 2024 -

Gettel Acura responded

jshwayder Thank you for taking the time to share your experience with us here at Gettel Acura. I am disappointed to hear that the review links have been excessive. I will make sure we review our process to prevent any future annoyances. We appreciate you bringing this to our attention. Have an Amazing Day! Zachary Blaugh General Manager Gettel Acura 941-343-5700 Zblaugh@gettel.com

May 20, 2024

Slow, unresponsive, expensive, long delays, no communication, Lost parts, unanswered voicemails, Enterprise loaner, Dave our ordered parts to other customers, we will not by back as a customer. An More

by Amris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kimberly Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Hoffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Mere
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Morin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The employees are not the problem however, the dealership seems to be run with a skeleton crew.
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May 20, 2024 -

Gettel Acura responded

Amris Please forgive us for any actions that were slow or unresponsive. Our commitment is to make sure each guest is well served. We have reduced any use of outside rentals and increased our Loaner Fleet to help accommodate our growing Acura Owners. We also have added more Service staff to make sure connections are being made in a timely manner. Please contact me so I can find out what happened in your situation and assist. I look forward to speaking with you. Zachary Blaugh General Manager Gettel Acura 941-343-5700 Zblaugh@gettel.com

May 20, 2024

People at the dealership are nice But my car problem is still not solved I have to take my car back for a third time More

by rplangley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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May 21, 2024 -

Gettel Acura responded

rplangley We truly appreciate the 4 star review but most important we want to get you resolution with your car issue. Please contact Zachary Blaugh, General Manager so we can make sure your car problem gets resolved. Zachary Blaugh General Manager Gettel Acura 941-343-5700 Zblaugh@gettel.com

May 19, 2024

Walter was very helpful in sharing the details of the car, a nice video and final number of the price. process was easy and smooth. More

by vamsiakkiraju
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Almeida
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May 29, 2024 -

Gettel Acura responded

vamsiakkirju Thank you for the 5 star review! Congratulations on your new Acura! We appreciate you choosing to purchase your vehicle from us and look forward to serving all your automotive needs in the future. Have an Amazing Day! Zachary Blaugh General Manager Gettel Acura 941-343-5700 Zblaugh@gettel.com

May 19, 2024

They did a nice job getting me set for a trip and making sure I was all topped off. More

by JOHN.GRIFFITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Gettel Acura responded

John Excellent To Hear! Thank you for taking time to share your Service Experience here at Gettel Acura with Christine. Christine values our guests and works hard to take care of them. Thank you for entrusting your vehicle to us and we look forward to assisting you in the future. Have an Amazing Day! Zachary Blaugh General Manager Gettel Acura 941-343-5700 Zblaugh@gettel.com

May 19, 2024

Great service, fast turnaround. Wish they had more coupon specials. They come few and far between. Thanks! More

by PETE.PETERSEN.2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Gettel Acura responded

Pete Awesome! Thank you for taking time to share your Service Experience here at Gettel Acura with Jorge. Jorge takes great pride in making sure each Acura Owner is served well. Thank you for allowing us to service your vehicle and we look forward to assisting you in the future. Have an Amazing Day! Zachary Blaugh General Manager Gettel Acura 941-343-5700 Zblaugh@gettel.com

May 19, 2024

We waited at the dealership over 2 1/2 hours for our car to be repaired. More

by JULIELEHRER
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Mere
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Gettel Acura responded

Julielehrer Thank you for taking the time to share your Service Experience here at Gettel Acura. We truly appreciate the feedback so we can improve and serve better. Please contact Zachary Blaugh if you would like to discuss your service. Have an Amazing Day! Zachary Blaugh General Manager Gettel Acura 941-343-5700 Zblaugh@gettel.com

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