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Gettel Acura

Sarasota, FL

Overview
Employees
Reviews
Vehicles
4.7
1,483 Reviews
Gettel Acura is proud to serve Sarasota & the entire West Coast of Florida with quality new Acura's, as well as, a wide variety of Certified used vehicles. With models like the ILX, TL, MDX, TSX, RL, RDX and ZDX, we have something for every taste and need. Come visit us at 4891 Clark Road in Sarasota, FL to see our vehicles and take one for a test drive. Gettel Acura is not just your Sarasota Acura dealership; we also provide a full line of services dedicated to our Florida customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans, Gettel Acura is the smart choice for your automotive needs. Come in and say hi!
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4891 Clark Rd.

Sarasota, FL

34233

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Showing 1,483 reviews

October 03, 2023

Why would you charge a 3% surcharge for using a credit card? Your labor and parts rates more than compensate you for someone using a credit card. If I knew I was going to be charged an additional 3% I wou More

by pcirelli9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2023 -

Gettel Acura responded

We do apologize that we made you feel that way after your visit. That is never the intention towards any of our guests and I hope that it was shared that we accept other payments methods where there is not a surcharge. If you would like to discuss this any further I apologize as I can not decipher your name from your user name so please contact me directly and I will be happy to discuss your visit in more detail and help in any way I can going forward. My contact information is (941) 343-5700 or boconnor@gettel.com, whichever you prefer. Thank you again for sharing this as we want all feedback both good and not-so-good so that we can try to continue to get better. I will be looking forward to hearing from you. Brian O'Connor General Manager boconnor@gettel.com 941-343-5700

October 03, 2023

Vlad was great, very accommodating with my schedule and prompt communication. Vehicle was as described, financing went smooth and was handled quickly. More

by bristerth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vlad Ivanovich, Carla Stiegler
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Oct 21, 2023 -

Gettel Acura responded

We are grateful for the positive review of you visit with Vlad and our team. We truly hope that you enjoy your Pre-Owned Toyota and that you will look to us again in the future whether it is to service this or any of your other vehicles, or time to replace one. Thank you again. Sincerely, Brian O'Connor General Manager boconnor@gettel.com 941-343-5700

October 02, 2023

Best Service we've ever had! Very satisfied with the workmanship, time, and communication. Wish all service providers are like them. More

by salesdynamicrepsolutions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Dirksen
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Oct 21, 2023 -

Gettel Acura responded

Thank you for taking the time to leave a review regarding your service experience with Jeff and our team. We appreciate you being one of our service clients and look forward to helping you again in the future. Sincerely, Brian O'Connor General Manager boconnor@gettel.com 941-343-5700

October 01, 2023

Austin was awesome dealer well set up and very clean and welcoming. Good selection on hand. More

by FerrerV6469
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carla Stiegler, Austin Adams
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Oct 21, 2023 -

Gettel Acura responded

We appreciate the positive review about your visit with our team and with Austin. We hope that you enjoy your new vehicle and we look forward to helping you down the road when it's time for your first maintenance. Thanks again, Brian O'Connor General Manager boconnor@gettel.com 941-343-5700

September 30, 2023

Pleasant and efficient staff. Inconvenient for us to drop cars off for service; wish you still had a loaner program. More

by HOBARTCOLLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Bellucci, Malcolm Blanc
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Oct 21, 2023 -

Gettel Acura responded

Thank you for leaving a review for us. If you schedule your service ahead of time you are still able to request a loaner if it is a warranty or non-maintenance type of service (oil change etc) as we are limited so they do book quickly. Please ask Kimber in the future and we can check on the availability to have one ready for you on your next visit. We will do all that we can to assist you with this on your next visit. Sincerely, Brian O'Connor General Manager boconnor@gettel.com 941-343-5700

September 29, 2023

MADDY IS VERY GOOD AND PROFESIONAL CAR WAS IN AND OUT AS PROMISSED ON TIME THANKS More

by TGRUBBS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
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Sep 29, 2023 -

Gettel Acura responded

Thank you for taking the time to leave us a review and for your feedback on Maddy. We greatly appreciate your review and will make sure your comments are shared with her. Please let us know if there is anything further we can do to assist and thank you for choosing our dealership to help service your vehicle. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

September 28, 2023

Brake fluid $170 way too much wouldn't go back Overpriced for what they did feel ripped off More

by S_BOGG
Recommend Dealer
No
Employees Worked With
Maddy
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Sep 29, 2023 -

Gettel Acura responded

Steven, We are sorry to hear you feel that way about your service visit. Our advisors make sure the price is aware before the work is done and receive your permission before continuing with said work. If you do not want to proceed with said service or have any issues, it can be declined. Please feel free to contact me if there are any other concerns you have regarding your visit and I will do my best to help out. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

September 25, 2023

Great service. I’m 100% satisfied with the service center and their employees. They were not able to fix my car’s problem but it’s not their fault. Acura sold me a More

by jsal0214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose. 5 stars. , Madison Quinn
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Sep 29, 2023 -

Gettel Acura responded

John, thank you for taking the time to sell us about your experience with our service team. While the remedy to your problem is still being worked on, out service team will keep you updated with any progress and when one is available so the issue can get taken cared of. Please let us know if there is anything further we can do to assist and hope you are enjoying your new Acura MDX. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

September 25, 2023

Representative is great. Answered all guestions. Great follow-up to ensure we are/we’re happy with our purchase. More

by swimmom225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steadman Doleys
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Sep 29, 2023 -

Gettel Acura responded

Terri, Thank you for sharing your purchase experience with Steadman. We will share your review and kind words with him. Hope you are enjoying your new Acura RDX and thank you for giving us the opportunity to earn your business. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

September 24, 2023

The team has never let me down. I feel like I am with friends when I go there. More

by debreese555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service manager always has a smile and the answers.
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Sep 29, 2023 -

Gettel Acura responded

Debbie, thank you for taking the time to tell us about your experience with Kimber and our dealership. We focus on building long lasting relationships and glad you feel welcomed. Please let us know if we can assist in any further way and thank you for choosing our dealership to help service your vehicle. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

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