Gettel Acura

I am so pleased with every experience I have had at Gettel Acura.... You work with my schedule and are extremely accomodating. Last year I had an issue late in the day with a motor going out in my wi Gettel Acura.... You work with my schedule and are extremely accomodating. Last year I had an issue late in the day with a motor going out in my window (I live in Parrish)- this was a Friday night. I was leaving for Orlando the next day. Lucy was able to wait for me and get the motor fixed. Amazing - these are things you don't forget. My last experience was the same - I am so appreciative to have such great people to help me with my "baby". I truly love my MDX and hope to have it for many years. When I am ready for something new - I know I will be staying with your dealership. Thanks again. More

I have had my car in more than once in 5 months. Not pleased with the training salesman that shadowed me during my car buying. Not happy with the lack of communication and understanding by the service pleased with the training salesman that shadowed me during my car buying. Not happy with the lack of communication and understanding by the service department. Chuck Jocavina is a good employee More

I use Gettel because everyone I deal with is genuinely friendly and does the best job possible.You should be proud of your staff.They represent you very well.I might add to management that this form of su friendly and does the best job possible.You should be proud of your staff.They represent you very well.I might add to management that this form of survey seems like it was thought up by someone with too much time on their hands.I would much rather take a written survey at the dealership. More

I had My car in for routine service ....Really ...A free wash ? wow ....my car looked like new and in just a few minutes in the detail/free wash area ..:) someone cares back there in wash wash ? wow ....my car looked like new and in just a few minutes in the detail/free wash area ..:) someone cares back there in wash More

I brought my Acura in for service Friday morning. I was greeted quickly and courteously, and we quickly reviewed what needed to be done on my vehicle. I had a comforable and clean waiting area, well stock greeted quickly and courteously, and we quickly reviewed what needed to be done on my vehicle. I had a comforable and clean waiting area, well stocked with coffee, tea, water and cookies. There was a newspaper and magazines to read, as well as a large screen TV. When my service was complete, my service writer advised me of the charges, and I settled my charges. And finally, the sales person that originally sold me the car approximately 4.5 years ago was on hand to help me sync my new cell phone with the audio system in my vehicle, which was a nice additional service. More

The service representative Lucy Aguilar was terrific. She was corteous and professional. She keept me well informed through out the service process. The adventage to find a "bilingual" representative gave me was corteous and professional. She keept me well informed through out the service process. The adventage to find a "bilingual" representative gave me the freedom to communicate with her easily. She answered all my questions very professionaly.Exelent Service ! GREAT JOB . More

Dan was extremely personable and was easy to deal with. I am very happy with the transaction I had with Dan and Gettel Acura. No games, no high pressure sales tactics. I would highly recommend seeing Dan at am very happy with the transaction I had with Dan and Gettel Acura. No games, no high pressure sales tactics. I would highly recommend seeing Dan at Gettel Acura. Being in sales myself, I can appreciate when a sales transaction is comfortable. Thank you, Mike Graff More

Lucy Aguilar has been our Service Manager since we purchased a new TL in 2006. She provided superb service interface to the shop on our 2006. Problems involved a bad seat in the passenger side, which purchased a new TL in 2006. She provided superb service interface to the shop on our 2006. Problems involved a bad seat in the passenger side, which she correctly estimated would be the case before the Tecnician diagnosed the problem. Throughout 2006 and 2007, she continued to be our contact of choice for all matters at the dealership. In 2008, she recommended we look into the great deals for 2008's at the dealership. Thereafter, we indeed approach the Sales Manager at her recommendation and leased the 2008 TL, with the 2006 as trade in. From 2008-to date she has continued to be our trusted advisor on all matters with our car, such that we choose to buyout the lease of our 2008. We know she will keep it running in top shape. More

I went to this Acura dealership with the intent to purchase/lease a new TSX. I worked with Daniel Fried and received excellent service. I appreciate the way he handles business in a non-pushy, no pr purchase/lease a new TSX. I worked with Daniel Fried and received excellent service. I appreciate the way he handles business in a non-pushy, no pressure fashion. He is honest and very customer service oriented. He helped me get into a car that I love and enjoy driving. Thank you, Daniel. More