Gettel Acura

Great experience Lucy Aquilar gets a five star review. She was courteous, funny and very helpful. I would return and recommend your service. Top of the service spectru Lucy Aquilar gets a five star review. She was courteous, funny and very helpful. I would return and recommend your service. Top of the service spectrum. More

Great Experience! Jason was very personable and made the buying process painless. Thanks to all the Gettell Team members for their concern and consideration. Charl Jason was very personable and made the buying process painless. Thanks to all the Gettell Team members for their concern and consideration. Charles from Saint Petersburg More

Excellence and professionalism Visited to get my 2015 car serviced in the morning and returned in the evening to lease a new 2017 with an offer we could not turn down. I did the fin Visited to get my 2015 car serviced in the morning and returned in the evening to lease a new 2017 with an offer we could not turn down. I did the financial application online on their website while my husband drove us there. By the time we arrived it had been approved and in a professional and efficient manner all documents were signed in an amazing new computer system. We were out of Gettel Acura in 1.50 hrs and on our way to Sarasota to have dinner where we had reservations. We recommend you pay a visit without a shadow of doubt. More

Excellent Used Car Purchase Gettel Acura earned my business by having the right car, meeting my price objectives, communicating effectively and professionally throughout the nego Gettel Acura earned my business by having the right car, meeting my price objectives, communicating effectively and professionally throughout the negotiations and, ultimately, making the buying process fast and easy. As a result of Don Bitler and the team at Gettel Acura, I could measure my time at the dealership in minutes not hours. Don literally went the "extra mile" to retrieve materials from a nearby dealership when there was a last minute issue we needed to resolve to close the deal. In summary, this was one of the best car buying experiences I can recall. More

Unscrupulous Cheater Hello, everyone. Please do not deceive any other rating this dealer except one star. I bought 2010 Acura Tsx last month then from few days later do Hello, everyone. Please do not deceive any other rating this dealer except one star. I bought 2010 Acura Tsx last month then from few days later do not start engine normaly in the morning. So I contact to dealer and they want to see directly and I bring the car but they said they do not service with no reason. What the xxxx is them. so I contact another dealer in tampa but after they talking to Gettel and said can not give to any service also. xxxx you Gettel. I do not know what happen them. Absolutely I got a 90 days warranty but they did not gave me warranty paper that I checked it. I asked for Gettel for warranty paper but they did not send it yet. Another xxxx you Gettel. Finally, my Dad check the car and change starter then working good now. xxxx you Gettel Acura!!! Again, do not deceive any high rating to Gettel Acura but just one or lower rate is correct. More

Good experience! This was the second auto that I purchased from this dealership. In Nov. 2014 I purchased a 2011 TSX. Pleased with the experience so I traded it in for This was the second auto that I purchased from this dealership. In Nov. 2014 I purchased a 2011 TSX. Pleased with the experience so I traded it in for a 2013 TL. Searched on Internet and found a few models from 2011-2014 since it was the model styling I was looking for. I visited and found a nice 2013 w/ tech package. Negotiations went very well and got what I believe to be a great price. I know this because I was searching for these cars for about 3 wks. My only criticism was their financing. Over the phone I was told that they had .99% financing. I repeated while negotiating on the vehicle that I was expecting this rate. When I finally spoke to their finance that the best rate they could give me was 3.5%. I will eventually refinance with my Credit Union at 1.75%. Other than that I had a very good experience. I found that the dealership was willing to negotiate and I will probably do business with them again. More

Service I bought my 2009 Honda Pilot from the used lot. I have taken it back to have different services, one is my ac stopped working I took it to them last y I bought my 2009 Honda Pilot from the used lot. I have taken it back to have different services, one is my ac stopped working I took it to them last year and they put in a new compressor. I took it back to them a few months after it was installed because the air wasn't cold it was low on freon, they recharged it and I was on my way then in April I took back because my air wasn't cold again they replaced the relay $22.00. Then in May I took it back due to my compressor not working again. I was told they would replace my compressor I would have to pay the labor. Over $200. Now in July my A/C went out again they looked it all over to try and figure out why my compressors keep going out and they tell me I need a new accumulator and a new compressor and I will have to pay over $200 again for labor and they will not warranty any of the work because the warranty is only good from the first time I purchased the compressor. I did really like this place but not after this last episode, I am over them. More

PURCHASED NEW ACURA My self and my wife went to Gettel Acura for the first time @5.30pm we walked out with a brand new car in less that 2hrs. The store manager gave me ab My self and my wife went to Gettel Acura for the first time @5.30pm we walked out with a brand new car in less that 2hrs. The store manager gave me above price for my M Benz C300 Lisa Silvestri was excellent he she knew all the answers that I had asked the deal was unbelievable Jamie Demers Business Manager worked extra hours to do all the paper work I am a happy customer and they have won my business for life time excellent service and I got all and more than I wanted no questions asked. 10+ rating customer lounge area was clean and cool good stock of new and used car to choose from.@ Gettel Acura Sarasota they know have to take care of there customers.ps no upsale at all. More

Call the service department BEFORE you buy a vehicle here! The buying experience was what you might expect. Typical up sell and high pressure. Not unusual for Acura. The problem is trying to get an answer to a The buying experience was what you might expect. Typical up sell and high pressure. Not unusual for Acura. The problem is trying to get an answer to a service-related question. They will make an appointment without a problem,but if you just want to speak on the phone with service they will not take your calls. Voicemail options only and calls are never returned. Try it. Try the service manager too. They do not care about you once the sale is made. More

Completely changed our current feelings about the dealership This is the 3rd Acura we have either purchased or leased in the last 4 years. We love the Brand for its performance and value. All purchases have be This is the 3rd Acura we have either purchased or leased in the last 4 years. We love the Brand for its performance and value. All purchases have been with Gettel Acura of Sarasota. Through the past years we have always been treated well and fairly by their service department. Our reason for coming in was to get our RDX serviced We wandered over to the new cars to see what was new, But to be completely honest, the sales part of their business has left us disappointed based on promises made, unresolved issues and lack of satisfaction UNTIL our last purchase yesterday. I grant you it is early to make a total judgement of the lease purchase as with any new purchase after only one day, BUT what happened to us yesterday has certainly changed our feelings towards the dealership. The professionalism and courtesy we were shown by your employees who, were new to us, made a distinct impression and changed us yesterday from just servicing our RDX to upgrading to a new RDX. The saleswoman Mary and her sales manager Robert spent the time fully pointing out not only the newer features and technology, but went well beyond showing us how to actually use them with patience and expertise. For the first time we came away not just enamored with the car but understanding how to get the full use of it. Finishing the sale with Jamie was just as satisfying. I want to congratulate Gettel Acura on finding these professionals and making us "satisfied" not just customers. More