Gettel Acura

Service Advisor Roger Weidner is always courteous, professional and helpful. He listens carefully to any concerns or issues and strives to reconcile problems in a tim Roger Weidner is always courteous, professional and helpful. He listens carefully to any concerns or issues and strives to reconcile problems in a timely and complete fashion. More

Excellent Customer Service and Quality Workmanship The Service Team at Gettel Acura on Clark Road is outstanding. The quality of work is superior to any we have previously experienced. Highly recomme The Service Team at Gettel Acura on Clark Road is outstanding. The quality of work is superior to any we have previously experienced. Highly recommended. More

Outstanding Roger and Ed take care of my service needs for me for nearly two years. They both provide me with exceptional experiences and a strong knowledge bas Roger and Ed take care of my service needs for me for nearly two years. They both provide me with exceptional experiences and a strong knowledge base of my Acura's servicing. I reccomend Gettel Acura to everyone. The entire team, Jeff, James, Roger, Ed, and Lucy go above and beyond for their customers. Thank you Gettel Acura Service Department. More

Roger is the man It's always a pleasure to come to Gettel Acura and deal with such a professional people like Roger . He goes above and beyond as a way to make you It's always a pleasure to come to Gettel Acura and deal with such a professional people like Roger . He goes above and beyond as a way to make you feel comfortable and to keep you in the loop when it comes to keeping your car maintained at its mos he goes above and beyond as a way to make you feel comfortable and to keep you in the loop when it comes to keeping your car maintained. Keep up the good work More

always ready to help whenever i have a problem i can phone or just drop in and Roger always helps. he is very easy to understand the problem and gives me options.I stay wi whenever i have a problem i can phone or just drop in and Roger always helps. he is very easy to understand the problem and gives me options.I stay with Acura mainly due to your great service dept and Roger. More

great service, terrible call center Call center individual was clueless. I do not know how she found her way to work. When asked what was included in B Service, she did not know but thou Call center individual was clueless. I do not know how she found her way to work. When asked what was included in B Service, she did not know but thought it was an oil change. Everything at the dealer was great, especially Roger. More

Excellent Dealership We made an appointment with Joe over the internet to test drive a RDX. At the time of the appointment he met us as we arrived with the model with all We made an appointment with Joe over the internet to test drive a RDX. At the time of the appointment he met us as we arrived with the model with all the options we had ask to test. Everyone we met throughout the dealership was friendly and professional. They made a very fair offer for my vehicle and an excellent price for a new RDX with every option we wanted. We drove off with an outstanding vehicle that fits our need. More

BUYER BEWARE!!! This dealership cares more about money than people and if they make a commitment to you, don't trust them. I had an appointment to test drive a car This dealership cares more about money than people and if they make a commitment to you, don't trust them. I had an appointment to test drive a car with a guaranteed price out the door as I was driving in from another county. When I arrived for my scheduled appointment I was informed that they sold the car to another person who had an appointment after mine. They are unethical and obviously give poor customer service. If they promise you anything they will not keep their word no matter how far you drive to their dealership. Shop elsewhere! More

Friendly, professional, courteous, expeditious and competent Title of the review says it all!! There is nothing further to add. Am a person of a few words, so please deal with it 5 stars is five stars !!! Title of the review says it all!! There is nothing further to add. Am a person of a few words, so please deal with it 5 stars is five stars !!! More

QUESTIONABLE SALES PRACTICE FOR ACURA Looking to lease my eighth (or ninth) Acura in a row.....thought it would be easy. The salesman was pleasant, but the sales manager (big guy....6 foot Looking to lease my eighth (or ninth) Acura in a row.....thought it would be easy. The salesman was pleasant, but the sales manager (big guy....6 foot, 5 inches) took over.....came through with a lousy attitude and an unbelievably high quote, which was insulting. I liked the RLX, but it was hard to believe what he quoted. His attitude was basically haughty. Despite my history with Acura, I've just leased a Genesis....nice folks and low key. After 24 years with Acura, I was basically blown off. More