Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
264 Reviews of Gervais Ford - Service Center
Sort by
August 19, 2018
Had car detailed, took about 10 hours and no notice Brought my car here to get it detailed. Was told it would take approximately 5 hours. A gentleman that worked there was not helpful. A woman named Lis Brought my car here to get it detailed. Was told it would take approximately 5 hours. A gentleman that worked there was not helpful. A woman named Lisa was helpful. The car looked clean overall. However, the trunk was completely missed and the windows weren't fully cleaned. More
by chrysler200
April 16, 2018
In and Out in 40 Minutes I came in for an oil change, but found I had credit in my account so I got the tires rotated, too, I was in and out in about 40 minutes. All in all it I came in for an oil change, but found I had credit in my account so I got the tires rotated, too, I was in and out in about 40 minutes. All in all it was a pleasant, professional visit. I'll be back next time my 2011 Fusion needs service. More
by BBOYD
Verified CustomerEmployees Worked With
April 08, 2018
Efficient service process The process was efficient, all went well. I like the booking and communication via email. There was not too much communication over the phone...just The process was efficient, all went well. I like the booking and communication via email. There was not too much communication over the phone...just a message stating that they were changing out the air filter and that all else was well. Thanks for the service. Kelly S. More
by kwshomphe
Employees Worked With
April 06, 2018
Ford denied safety recall steering sensor Dean was a great help with my daughters Ford Escape he helped try to get for to pay. They didn’t. He fixed her car with a great rate! We appreciate al Dean was a great help with my daughters Ford Escape he helped try to get for to pay. They didn’t. He fixed her car with a great rate! We appreciate all!! More
by nkdimaria
Employees Worked With
April 06, 2018
Amazing service experience Friendly, efficient, curtious, professional staff! Made me feel comfortable and relaxed while waiting. Kept all customers updated on their vehicles be Friendly, efficient, curtious, professional staff! Made me feel comfortable and relaxed while waiting. Kept all customers updated on their vehicles being serviced. Crew worked hard and no vulgar language, no sitting around idled. Made customers feel like professional & competient people working on your vehicles. You knew you were in good, trained hands. Prices very reasonable. More
by tammi.fletcher
Employees Worked With
April 06, 2018
Replace W W container All OK -- Service was fine -- Lou is always very nice and helpful -- the mechanic's always do a fine job thanks very much to all GP All OK -- Service was fine -- Lou is always very nice and helpful -- the mechanic's always do a fine job thanks very much to all GP More
by genaro.paen
Employees Worked With
April 04, 2018
Everything is fantastic Because is good job Excellent service I'm so happy Good price Professional working Nice attended Find the car problems quickly Open at Sa Because is good job Excellent service I'm so happy Good price Professional working Nice attended Find the car problems quickly Open at Saturday is important More
by juniordorecife
Employees Worked With
April 02, 2018
change my oil and rotated my tires very quickly Everything went smoothly left truck for a few hours came back and it was ready when they said it was going to be ready!! that doesn't happen too oft Everything went smoothly left truck for a few hours came back and it was ready when they said it was going to be ready!! that doesn't happen too often Mike and Dean are the best More
by JUNKMANRT2
Employees Worked With
April 02, 2018
Repair Excellent service. Great communication and wonderful to work with. It’s the reason why I buy all my personal and commercial vehicles from the Gervais Excellent service. Great communication and wonderful to work with. It’s the reason why I buy all my personal and commercial vehicles from the Gervais Family. More
by DDALY1
April 02, 2018
In and out Arrived at 12:45 pm for a 1:00 pm apt. and truck was brought in right away, work was preformed quickly and prices where very reasonable. Thanks Arrived at 12:45 pm for a 1:00 pm apt. and truck was brought in right away, work was preformed quickly and prices where very reasonable. Thanks More
by truck guy
