264 Reviews of Gervais Ford - Service Center
Careless work that took too long Took longer than it ever has to get an oil change. Once I finally got back in my car and turned it on, my check engine light was on. Had other things Took longer than it ever has to get an oil change. Once I finally got back in my car and turned it on, my check engine light was on. Had other things to get done so went to leave anyways, until I was pulling out and the car was vibrating and brakes were not working properly that I almost was in an accident. Turned around to go back, turns out the tech left something loose or unplugged, which "happens every time" I was told. Thank gosh I wasn't in an accident! I would have definitely taken it to court. Also, asked for my tires to be filled and that was not done, but yet they were rotated. More
QuickLane quick state inspection! Got us through state inspection quickly within 30 minutes of closing! Fast, friendly service keeps us going back to Gervais Ford for servicing our th Got us through state inspection quickly within 30 minutes of closing! Fast, friendly service keeps us going back to Gervais Ford for servicing our three vehicles. More
You have been there for me since 2011 In 2011 I purchased a new Ford Fusion Hybrid. Over the years I have nothing but rave reviews for the staff and workmanship at the Quick Lane and at Re In 2011 I purchased a new Ford Fusion Hybrid. Over the years I have nothing but rave reviews for the staff and workmanship at the Quick Lane and at Regular Service. The workmanship is great and all questions are answered in a pleasant and thorough fashion. More
I purchased a used - but steill under warranty - Ford from another dealer, and brought it to Gervais for warranty service on two occasions. In both instances, I dealt with knowledgable folks, and the wor from another dealer, and brought it to Gervais for warranty service on two occasions. In both instances, I dealt with knowledgable folks, and the work was done promptly and well. I intend to continue to use Gervais for service and parts. More