Gervais Ford - Service Center

Outstanding Dealership Service Outstanding Customer Service and has always provided excellent workmanship. Friendly and courteous throughout there organization. As always, willing Outstanding Customer Service and has always provided excellent workmanship. Friendly and courteous throughout there organization. As always, willing to accommodate and go that extra mile for their customers. They kept me informed throughout the process of replacing my front wheel bearing and covered it under my extended warranty. Saved me a few dollars! Ensured work was completed as scheduled and on time. I've never had any concerns when they have worked on any of my vehicles. They know there business and are experts. Highly recommend everyone give them a try.....You won't be disappointed! More

Services for my 2013 F150 XLT Service was great!!! had talk to mark the day before and service was done on Saturday morning. Truck was in at 7:00am and out at 8:01am Not bad Service was great!!! had talk to mark the day before and service was done on Saturday morning. Truck was in at 7:00am and out at 8:01am Not bad for the works done on it. Only thing I would comment on is that the service waiting area get with the times and put in a krueg coffee maker for there loyal customers Who get that early!! Thank you David C. More

oil chainge I thought they did a great job and always go back they are awesome place to go. very friendly and smiling friendly place to be I thought they did a great job and always go back they are awesome place to go. very friendly and smiling friendly place to be More

Prompt service on short notice Had a sudden oil leak. Called service at 5PM, they advised they were busy next day to get it in for diagnosis. They did this, found problem, orde Had a sudden oil leak. Called service at 5PM, they advised they were busy next day to get it in for diagnosis. They did this, found problem, ordered parts and car was done next day. More

Gervais Ford is Excellent Very good service. Friendly and knowledgeable staff. Explained in detail what was done and why. Highly recommend to friends. My vehicle was there for Very good service. Friendly and knowledgeable staff. Explained in detail what was done and why. Highly recommend to friends. My vehicle was there for an extended time and they gave me a loaner. More

Excellent service They were very friendly and knew their stuff! Having to get my brakes done was not fun but they made to visit enjoyable. I always use this location. They were very friendly and knew their stuff! Having to get my brakes done was not fun but they made to visit enjoyable. I always use this location. It is where I bought my Escape and I never consider going anywhere else even though there are much closer places I could go. More

Time for state inspection It was time for inspection and the "check engine" light was on. The diagnostics showed a vacuum leak and I wanted to get the inspection so I told Lou It was time for inspection and the "check engine" light was on. The diagnostics showed a vacuum leak and I wanted to get the inspection so I told Lou to have it fixed. The car had recently had a new gas tank installed. (a Ford recall) After the "smoke test", the Quick Lane techs referred the vehicle to the regular service department. They discovered the leak was a result of some fittings that were not properly tightened when the new tank was installed. I was expecting there to be a bill of some kind. To my astonishment, I was told there would be no charge for the repair. I spoke to Mike and Lou and they both were very polite and professional. I've had both my Ford vehicles in to Quick Lane and have been very pleased with how the service was completed and the fair pricing. More

First oil change I was overdue for my 1st oil & filter at Gervais, but Ryan helped me out and got everything done just in time for me to beat the storm and get home. I was overdue for my 1st oil & filter at Gervais, but Ryan helped me out and got everything done just in time for me to beat the storm and get home. More

Friendly Service time was good. , U inflated tires to recommended pressure, after rotating . Every one was friendly too. I will comeback , every time I need Service time was good. , U inflated tires to recommended pressure, after rotating . Every one was friendly too. I will comeback , every time I need servicing. More

Very friendly and professional Mike got me in and out as soon as possible and my Explorer was fixed, alignment was perfect after. Customer always comes first here, I like that. Mike got me in and out as soon as possible and my Explorer was fixed, alignment was perfect after. Customer always comes first here, I like that. More