Gerry Wood Honda
Salisbury, NC
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Ann and I have had the most wonderful sales experience. Ann and I have had the most wonderful sales experience. It is rare to come away from a vehicle purchase - where we felt like a "handshake" is b Ann and I have had the most wonderful sales experience. It is rare to come away from a vehicle purchase - where we felt like a "handshake" is better than a contract. From the first handshake with Jeff Gilkenson we felt like he was truly looking out for our best interest. I had received two other quotes from other dealerships and on our way to the dealership and we stopped an elderly lady in a parking lot at Big Lots, Salisbury - as we saw she purchased a Honda from Gerry Wood Honda. She said her experience with the sales team 2 years ago was wonderful and said her experience with their service - after purchase - had been even better. So we made our appointment with Jeff and it was a great experience. We decided on a few accessories - we had intended to add - but Jeff walked us through it with patience and skill way ahead of his age. Ray Anderson confirmed everything we wanted and we came away feeling great about this purchase. Then Jeff took us for a short introduction with the service staff - preset our personal settings on the vehicle and really kept us feeling very good about their process - all the way through. I am confident they will continue to look after these two wonderful salesmen. They know what they are talking about ! More
Excellent service not only from the salesperson but from the finance department as well. I got my car option through USSA and even though they did not have exactly the car I had chosen I am very please with the finance department as well. I got my car option through USSA and even though they did not have exactly the car I had chosen I am very please with the options they showed me. More
I really enjoyed my experience with Gerry Wood Honda in Salisbury because the employee that worked with my husbadand and I was very konowledgable and very helpful. The finance guy was awesome very pleasant Salisbury because the employee that worked with my husbadand and I was very konowledgable and very helpful. The finance guy was awesome very pleasant and made us feel like we were in good hands and we had no worries he made sure we were comfortable with the price of the vehicle and the monthly payments. An Awesome Team!!!!! More
I had a great buying experience; no hassels, exactly what I wanted, quick and painless. The staff I worked with were very helpful and caring, especially about my time (as my father was undergoing surgery). I wanted, quick and painless. The staff I worked with were very helpful and caring, especially about my time (as my father was undergoing surgery). I have been a loyal customer of Gerry Wood for over 7 years, and this buying experience was as pleasant as my first one in 2006, as well as, all my service experiences in the interim. Thanks so much for being such a great place to do business with. More
We have purchased (without exaggerating) 30-40 cars in our lifetime from new, a couple of years old, to many years old . Purchasing from dealerships and private owners. We always have 3 car minimum in t our lifetime from new, a couple of years old, to many years old . Purchasing from dealerships and private owners. We always have 3 car minimum in the driveway. Our experience with Gerry Wood dealership was by far a cut above the rest. It started with the approach of our salesman (Jeramey). His friendliness, mild personality, non push approach was welcomed. We explained that we were not going to purchase today but was interested in learning of the features and test drive the CR-V just to make sure the vehicle was for us. He was very helpful and knowledgeable and still helpful even after will told him if someone else comes in that might buy to wait on them if he wanted, but he stayed. We came to the idea that the CR-V was the vehicle that suites us. I asked about the interest rate , which was very low, and asked a pretty close ballpark price for it. We were very pleased with both price and interest rate. He asked what would cause us to purchase today. I mentioned that we had to sell one of our 3 cars first. He asked if he had a buyer for our car , if I would possibly purchase today. I told him what I wanted for my car and after a few back and fourths the price was right and we purchased. I have never been to Gerry Woods dealership before this. From the time you enter the dealership from how well it's kept to everyone there is friendly to getting the right price for the car and trade in, the experience was GREAT. The one thing that made it was the salesman, it was a pleasure working with him. When we walk into a dealership we can about 95% of the time , tell within 2 minutes if this is the place for us. Gerry Wood and the salesman created that positive vibe right away. I can only hope that the service is as well as the beginning was. Thanks for the great deal, friendly and knowledgeable help throughout the experience and hope the service part is a class act like the rest. I will recommend the dealership to others. More
My daughter and I both purchased Hondas on the same day. Everyone we met was very courteous and helpful. They did everything they could to offer a deal that would fit our budget. I absolutely love my new c Everyone we met was very courteous and helpful. They did everything they could to offer a deal that would fit our budget. I absolutely love my new car-the color, the comfort, the Bluetooth, the radio, the dual temp controls. This the second Honda that I have purchased from Jerry Wood Honda. The Service Department is beyond compare. They greet you with a smile and update you on what they are doing when you are waiting. They have a very comfortable quiet waiting area. They have have coffee and popcorn for their customers while they are waiting. The dealership is always exceptionally clean and well organized. It is a pleasure to be a customer at Jerry Wood Honda. More
My experience was a gift from God. Everything. Work in my favor. I would be happy to share my experience with any one. The Salesman was a man of God favor. I would be happy to share my experience with any one. The Salesman was a man of God More
From the original call Winfred made to us, right down to negotiating the best trade and price we were treated with respect. Trading cars is my least favorite thing to do. Winfred made it seamless and enjoy negotiating the best trade and price we were treated with respect. Trading cars is my least favorite thing to do. Winfred made it seamless and enjoyable experience. Will tell all my friends what a outstanding experience purchasing my new car was. More
This was my first visit to Gerry Wood Honda. My salesman (Russ) was very helpful and answered every question I had about the all the cars I was looking at. I had a certain price I needed to stay in and he (Russ) was very helpful and answered every question I had about the all the cars I was looking at. I had a certain price I needed to stay in and he did everything in his power to find the car that would meet my needs and stay within my price range. I will definitely will go back for my next purchase. More
The experience at Gerry Wood Honda was great. The salesman was very laid-back and not pushy at all. He was extremely helpful in the overall sale. The environment in total was a very comfortable pla salesman was very laid-back and not pushy at all. He was extremely helpful in the overall sale. The environment in total was a very comfortable place. In continuation, the customer service was great as well. Another plus was the price. The price was much better than quotes given by any other dealer. I would definitely recommend Gerry Wood Honda of Salisbury. More