Gerry Wood Honda
Salisbury, NC
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insane experience What and insane experience buying a car. Taylor Brandon,Steve and Dillion were awesome. Buying a car was easy and fast. Using Truecar was a great ex What and insane experience buying a car. Taylor Brandon,Steve and Dillion were awesome. Buying a car was easy and fast. Using Truecar was a great experience. What was discussed was promised and even more was delivered. Thanks for the wonderful time. More
Wonderful Car Buying Experience Every aspect of our car buying experience at Gerry Wood Honda was outstanding. We purchased a Honda Pilot on December 23, 2016. From dealing with t Every aspect of our car buying experience at Gerry Wood Honda was outstanding. We purchased a Honda Pilot on December 23, 2016. From dealing with the sales personnel to adding the finishing touches with the service department, we could not have had a better experience. We shopped at three dealerships, Gerry Wood being the smallest. It may have been the smallest but it was also the best. The other dealerships told us that Gerry Wood Honda would not be able to compete. They were incorrect. Gerry Wood had the vehicle we wanted in stock (the other two dealerships did not) and also gave us the best price not only for the vehicle but with the additional warranty package we purchased. Our salesperson was Brandon Cummings. This young man was so professional and so patient when teaching us all the new enhancements to the vehicle. He also saved us $1000 by recommending the Apple Car Play feature in lieu of having the Navigation system as an accessory. We would not have realized that option otherwise. In addition, the service department staff at Gerry Wood Honda are great to work with. The Drive in entrance is first class and the staff are so courteous, friendly, and professional. Ray Schreiner and Kari have provided responsive informative services for our 2012 CRV and we look forward to seeing them when our new Pilot requires service. We also got great treatment from the accessory department when we purchased all weather floor mats for our new vehicle. Gerry Wood Honda Automotive Center is smaller than many other dealerships in the area but bigger in customer service and caring for the customers. We plan to return to their dealership for vehicle maintenance and future purchases. More
Great experience buying a new car! We purchased a 2016 CR-V today from Gerry Wood Honda. Our salesman Was Luke Evans and we can't say enough about how easy it was to deal with him. We w We purchased a 2016 CR-V today from Gerry Wood Honda. Our salesman Was Luke Evans and we can't say enough about how easy it was to deal with him. We were a bit worried about dealing with a car salesman as we don't buy new cars very often. Luke met us with a smile and immediately put us at ease. He listened to what we wanted, evaluated our needs and explained options. He was extremely knowledgeable and he explained things very effectively. Will we send others to Gerry Wood Honda? Would we recommend Luke? You bet! More
Great! Great salesmanship! Great management! Great service shop! Would recommend Gerry Wood's Honda to everyone! They work very hard to please you! Everyone Great salesmanship! Great management! Great service shop! Would recommend Gerry Wood's Honda to everyone! They work very hard to please you! Everyone is exceptionally great who work with you! More
Wonderful People My entire family has dealt with Gerry Wood Honda for the several years and we always receive excellent service. We recently purchased our new CV-R an My entire family has dealt with Gerry Wood Honda for the several years and we always receive excellent service. We recently purchased our new CV-R and Kayla, Travis and Dillon could not have been more helpful, friendly, professional and informative. I would highly recommend either one of them if you are in need of a new car. We also always bring our older Honda to Gerry Wood for service and Ray is the best of the best. He is always super friendly and always makes us feel like our car is the most important thing he has to worry about. He makes the service department great. More
Excellent customer service! I drive from South Carolina to Gerry Wood Honda in Salisbury every 5,000 miles for maintenance. I have a favorite service writer named "Ray" that I p I drive from South Carolina to Gerry Wood Honda in Salisbury every 5,000 miles for maintenance. I have a favorite service writer named "Ray" that I prefer to deal with each time. He explains things thoroughly. Just recently, I took my Crosstour in to have the passenger airbag replaced, the original time was estimated to be 3 hours and it was done withing 2 hours. I like the concept of "under promise and over deliver". I plan on buying my next Honda there!! More
Excellent repair service Repairs were completed within the time frame estimated. My car was received a complimentary wash. I used the dealerships pickup and delivery service Repairs were completed within the time frame estimated. My car was received a complimentary wash. I used the dealerships pickup and delivery service. They were on time and very polite. I like this dealership because they remember and appreciate my business. More
Maintenance Took my car in for repairs. Excellent customer service, everyone was very friendly. Ray was exceptional. Very personable and understanding. Took h Took my car in for repairs. Excellent customer service, everyone was very friendly. Ray was exceptional. Very personable and understanding. Took his time to help me and explain everything. More
Charging System Warning The Charging System Warning came and I went directly to the dealership. Ray Schreiner greeted me and handled the problem perfectly and professionally! The Charging System Warning came and I went directly to the dealership. Ray Schreiner greeted me and handled the problem perfectly and professionally!! Great Job! More
maintenance crew Ray, Emily, Sea and Kari always take good care of me at Gerry Wood Honda and work with me with any of the maintenance that I have to have done to my H Ray, Emily, Sea and Kari always take good care of me at Gerry Wood Honda and work with me with any of the maintenance that I have to have done to my Honda Fit. Always offers free car wash. Great people!! I have had my car a couple years now and Ray has always been helpful! Had a recall on my car and he took care of me with a rental car and had my car ready sooner then they estimated how long i would be with out it! More