Gerry Wood Honda

Great service advisor made all the difference- this time Jade Kendrick was my service advisor, and her pleasant, competent manner made ALL the difference! I'll admit that on some recent trips to this servic Jade Kendrick was my service advisor, and her pleasant, competent manner made ALL the difference! I'll admit that on some recent trips to this service department, my experience and that of my wife wasn't nearly as positive, and we probably would not have positively recommended our service department experience. If Jade is your service adviser though, I'm confident you will feel as I do. More

Excellent Service Jessica Linville was awesome! She took the time to explain the service being done and when my next service would come due. Everyone I've interacted w Jessica Linville was awesome! She took the time to explain the service being done and when my next service would come due. Everyone I've interacted with in the Service Department have been extremely friendly and helpful. More

They helped me when I didn't think they could. I was a first time buyer and my husband has a low credit score but they was able to get me in a car. And I love my car. And Aron was awesome he helped I was a first time buyer and my husband has a low credit score but they was able to get me in a car. And I love my car. And Aron was awesome he helped me even when I wanted to throw in the towel. He was patient and kind. More

Most enjoyable and educational! Mr. McFadden is a knowledgeable, patient and kind man who wanted me to understand my car of choice. No pressure. I felt I was his only customer at tha Mr. McFadden is a knowledgeable, patient and kind man who wanted me to understand my car of choice. No pressure. I felt I was his only customer at that moment. Very thorough salesperson. A 10 star salesperson! Thank you for helping me find what I wanted. More

Patient explanations to questions Jessica Linville, Service Advisor, has consistently been patient whenever I have questions concerning service for my Odyssey. Most of the service h Jessica Linville, Service Advisor, has consistently been patient whenever I have questions concerning service for my Odyssey. Most of the service has dealt with oil changes and other recommended periodic service, but Jessica has always worked hard to explain recommendations and options in a full and clear manner. I never feel rushed or “talked down to” More

Outstanding positive Mr. McFadden was very knowledgeable about the products that he represents. He asked us what we wanted in a new car first, then he explained what mode Mr. McFadden was very knowledgeable about the products that he represents. He asked us what we wanted in a new car first, then he explained what models of Hondas had these features and allowed us to purchase the car of our choice without any pressure. It was a pleasure to deal with Mr. McFadden. We made a new friend who also will allow use to select and purchase a auto of our choice. Gerry Wood Automotive should have Mr. McFadden train and manage their sales department! Bob and Brenda Miller More

Top Notch Experience Joseph went above and beyond my expectations. He listened to my needs and wants and then asked a few questions to gain more insight. I left a satisfie Joseph went above and beyond my expectations. He listened to my needs and wants and then asked a few questions to gain more insight. I left a satisfied customer. More

Excellent service Sea is always so pleasant! She always greets me by name even if she isnt helping me directly. Sea makes the service process easy! She takes the time t Sea is always so pleasant! She always greets me by name even if she isnt helping me directly. Sea makes the service process easy! She takes the time to explain everything that you may need done outside of routine maintenance. To sum up my visit with one word I would say AWESOME! More

New (to me) Honda Accord I have known Curtis for many years but have never bought a car because of one issue or another; mine not his. I recently had need to buy a car for my I have known Curtis for many years but have never bought a car because of one issue or another; mine not his. I recently had need to buy a car for my job and had stopped on a previous occasion a week or 2 ago and talked with Curtis and Preston. There wasn't anything on the lot at that time but when I went back this past Saturday - I gave Preston a price, mileage, year and gas mileage I needed and within 2 hours I was riding out the door in my new 2014 Honda Accord. It was the most pleasant experience I have had buying a car - EVER! I was very pleased with the attention to detail and the introduction to the folks who will be helping me take care of my car as I go forward. I highly recommend the dealership in general and Curtis and Preston in particular. Thank you. BETH More

Maintenance/ service Jess and Sea are awesome! I have two different Honda’s that I have routine maintenance on and I trust them very much! They know me by name when i come Jess and Sea are awesome! I have two different Honda’s that I have routine maintenance on and I trust them very much! They know me by name when i come in and know what I need, they don’t try to do unnecessary work and let me know when Honda suggests a maintenance before I get there so it’s not unexpected. I commute so I visit them every two to three months. I will always have my service done at this location. More