Gerry Raymond Chrysler Dodge Jeep Ram of Brookville - Service Center

Same day appointment! Great service! Jeep Wave coverage still in effect which is awesome for new owners. Great service! Jeep Wave coverage still in effect which is awesome for new owners. More

Was greeted immediately when I arrived, the service provided was very professional. My vehicle was also fixed in a timely manner with no cost to me. provided was very professional. My vehicle was also fixed in a timely manner with no cost to me. More

They are always able to fit me in, even at the last minute. Very professional and friendly. I see no reason to go elsewhere for services. minute. Very professional and friendly. I see no reason to go elsewhere for services. More

They were extremely helpful addressing my concerns. I will definitely be back to get my work done. I will definitely be back to get my work done. More

I was early for my appointment and my vehicle was taken in right away for the repair. It was done much faster than I expected. in right away for the repair. It was done much faster than I expected. More

They are very helpful, considerate, and understanding of your situation. Everything was done in a timely manner. your situation. Everything was done in a timely manner. More

Brian and the body shop crew did an amazing job repairing our Jeep from deer damage. My insurance worked direct with them making the process easy for me. our Jeep from deer damage. My insurance worked direct with them making the process easy for me. More

Great job withvehicle inspection and tire rotation. Quick and efficient work and provided great service. Quick and efficient work and provided great service. More

Vehicle was in for routine maintenance. Service personnel were polite and quick with the job at hand. Great experience. Service personnel were polite and quick with the job at hand. Great experience. More

I can’t really rate this dealer yet. Both sales people I dealt with are no longer there. I asked repeatedly for the 172 point inspection report and also the details on the state inspecti Both sales people I dealt with are no longer there. I asked repeatedly for the 172 point inspection report and also the details on the state inspection and never got an answer or even a reply. I am also missing the scissor jack out of the Jeep we bought and still haven’t heard if we are getting one or not. I would think it should have been part of the vehicle purchase unless it was disclosed, which it was not. Never got introduced to the service dept. We only talked to Brian, who is a manager, I think but he didn’t get back to us on anything. We did talk to the body shop and they were nice. We had to call them to see when our Jeep was going to be finished the second time it was in due to some places they missed the first time it was in. All I want is my scissor jack and the reports to see what was done and what wasn’t done. I found out myself that the air filter and the cabin air filter was not changed, they were very dirty, which I thought would have been done already. Not sure if I would recommend them yet but we were thinking of going somewhere to buy a new Rubicon if we like the used Jeep we bought. We bought a used one first to try before deciding on a brand new one. This is why you should treat all customers as potential return customers and not ignore them after the sale. More