Gerry Raymond Chevrolet Buick GMC - Service Center

The service dept is slow. I was told 45 mins for an oil change and tire rotation. An hour and a half later it was done. When I asked to speak with the manager after an hour I I was told 45 mins for an oil change and tire rotation. An hour and a half later it was done. When I asked to speak with the manager after an hour I was told he was in doing interviews. Left a new employee who was only there for a day at the front desk to answer questions. But oil change and tire rotation complete More

The service was on the slow side, it seemed like new inexperienced untrained people were at the desk. It appeared that mgmt had not properly trained them inexperienced untrained people were at the desk. It appeared that mgmt had not properly trained them More

Been dealing with them for years and I recommend them to everyone.best salesmen service everyone.best salesmen service More

Very poor service all around would not recommend to nobody worst of the worst better off going to a ma and pas dealer nobody worst of the worst better off going to a ma and pas dealer More

Been absolute nightmare since day one I would not recommend to nobody don't want to fix nothing don't want to look into nothing don't want to give you a loaner nothing recommend to nobody don't want to fix nothing don't want to look into nothing don't want to give you a loaner nothing More

Very friendly and found the problem quickly and proceeded to fix it. I was very satisfied to fix it. I was very satisfied More

The service man that I had was very respectful and understanding got my vehicles in as soon as possible was willing to answer any questions that I or my grandson had understanding got my vehicles in as soon as possible was willing to answer any questions that I or my grandson had More

Ver friendly staff. They spent time answering our questions and explaining the financing. There was no pressure to buy which made it nice. They spent time answering our questions and explaining the financing. There was no pressure to buy which made it nice. More

Two occasions, one for warranty work, one for oil. change. Warranty work was done effectively. Oil change was completed and paid for with a credit card, that's when I got surprised with a surcharge for change. Warranty work was done effectively. Oil change was completed and paid for with a credit card, that's when I got surprised with a surcharge for that convenience. So when I decided to buy a new car, I drove an hour away to buy it. Short term greed doesn't always pay in the long term. More

Fast and excellent service. Only downside was getting quoted 1500 for back brakes. Will definitely do that elsewhere. All around though happy experience. Only downside was getting quoted 1500 for back brakes. Will definitely do that elsewhere. All around though happy experience. More