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Gerry Raymond Chevrolet Buick GMC
Steubenville, OH
30 Reviews
At Gerry Raymond Chevrolet GMC, we know that buying a vehicle is more than just a purchase — it’s one of the most significant investments you’ll make in your life. Whether it’s your first car or your family’s next, we understand the importance of protecting that investment for the long haul. That’s why we proudly offer our Lifetime Powertrain Warranty on all new vehicles and qualifying pre-owned vehicles up to 10 model years old with fewer than 100,000 miles.
With our Lifetime Powertrain Warranty, you’re covered for unlimited time and unlimited miles — as long as you own your vehicle, your engine, transmission, and drivetrain are protected. This isn’t a short-term perk or a marketing gimmick. It’s real protection for your hard-earned investment.
Our mission goes beyond selling cars. We aim to be the #1 dealership to work for, buy from, and service with, by fostering a culture of trust, collaboration, and respect. We empower our team to provide exceptional customer care at every step of your journey. We want you to feel confident that you’ve made the right decision — both today and years from now.
At Gerry Raymond Chevrolet GMC, you’re not just buying a vehicle — you’re gaining lifetime protection, long-term confidence, and a relationship built on trust. We’re here to keep you moving forward, mile after mile.
Unlimited time. Unlimited miles. Unlimited peace of mind. That’s the Gerry Raymond difference.
Because when you make one of life’s biggest purchases, you deserve protection that lasts a lifetime.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews By Type
Showing 30 reviews
June 28, 2025
The service dept is slow. I was told 45 mins for an oil change and tire rotation. An hour and a half later it was done. When I asked to speak with the manager after an hour I I was told 45 mins for an oil change and tire rotation. An hour and a half later it was done. When I asked to speak with the manager after an hour I was told he was in doing interviews. Left a new employee who was only there for a day at the front desk to answer questions. But oil change and tire rotation complete More
by jvergona29
Verified CustomerEmployees Worked With
June 28, 2025
The service was on the slow side, it seemed like new inexperienced untrained people were at the desk. It appeared that mgmt had not properly trained them inexperienced untrained people were at the desk. It appeared that mgmt had not properly trained them More
by Jeff_kendz
Employees Worked With
Do not know names
June 27, 2025
Been dealing with them for years and I recommend them to everyone.best salesmen service everyone.best salesmen service More
by pollyroudebush
June 26, 2025
Been absolute nightmare since day one I would not recommend to nobody don't want to fix nothing don't want to look into nothing don't want to give you a loaner nothing recommend to nobody don't want to fix nothing don't want to look into nothing don't want to give you a loaner nothing More
by timevansjr0
Employees Worked With
June 24, 2025
The service man that I had was very respectful and understanding got my vehicles in as soon as possible was willing to answer any questions that I or my grandson had understanding got my vehicles in as soon as possible was willing to answer any questions that I or my grandson had More
by P roy
Employees Worked With
I’m sorry I didn’t get the young man’s name. He only worked there like four days in the service department.
June 24, 2025
Ver friendly staff. They spent time answering our questions and explaining the financing. There was no pressure to buy which made it nice. They spent time answering our questions and explaining the financing. There was no pressure to buy which made it nice. More
by spinny4me
Employees Worked With
June 23, 2025
Two occasions, one for warranty work, one for oil. change. Warranty work was done effectively. Oil change was completed and paid for with a credit card, that's when I got surprised with a surcharge for change. Warranty work was done effectively. Oil change was completed and paid for with a credit card, that's when I got surprised with a surcharge for that convenience. So when I decided to buy a new car, I drove an hour away to buy it. Short term greed doesn't always pay in the long term. More
by rjkrantz1
Employees Worked With
Service
June 21, 2025
Fast and excellent service. Only downside was getting quoted 1500 for back brakes. Will definitely do that elsewhere. All around though happy experience. Only downside was getting quoted 1500 for back brakes. Will definitely do that elsewhere. All around though happy experience. More
by chance.fristick
Employees Worked With
Curtis
