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Gerry Raymond Chevrolet Buick GMC
Steubenville, OH
157 Reviews
At Gerry Raymond Chevrolet GMC, we know that buying a vehicle is more than just a purchase — it’s one of the most significant investments you’ll make in your life. Whether it’s your first car or your family’s next, we understand the importance of protecting that investment for the long haul. That’s why we proudly offer our Lifetime Powertrain Warranty on all new vehicles and qualifying pre-owned vehicles up to 10 model years old with fewer than 100,000 miles.
With our Lifetime Powertrain Warranty, you’re covered for unlimited time and unlimited miles — as long as you own your vehicle, your engine, transmission, and drivetrain are protected. This isn’t a short-term perk or a marketing gimmick. It’s real protection for your hard-earned investment.
Our mission goes beyond selling cars. We aim to be the #1 dealership to work for, buy from, and service with, by fostering a culture of trust, collaboration, and respect. We empower our team to provide exceptional customer care at every step of your journey. We want you to feel confident that you’ve made the right decision — both today and years from now.
At Gerry Raymond Chevrolet GMC, you’re not just buying a vehicle — you’re gaining lifetime protection, long-term confidence, and a relationship built on trust. We’re here to keep you moving forward, mile after mile.
Unlimited time. Unlimited miles. Unlimited peace of mind. That’s the Gerry Raymond difference.
Because when you make one of life’s biggest purchases, you deserve protection that lasts a lifetime.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews By Type
Showing 157 reviews
November 08, 2025
We were originally misquoted but Ryan made it right. We truly appreciate his professionalism and politeness. He kept to his word and will ensure we will come back without hesitation. Thank you, Ryan We truly appreciate his professionalism and politeness. He kept to his word and will ensure we will come back without hesitation. Thank you, Ryan! More
by SAM Miller
Verified CustomerEmployees Worked With
Ryan in Service Dept
November 07, 2025
Friendly service manager answered any questions I had about the service being performed. Mechanics were also friendly and did a great job. Very happy with my service. about the service being performed. Mechanics were also friendly and did a great job. Very happy with my service. More
by kenddavison
November 07, 2025
A very long wait for my vehicle since I was the only person there so it seems person there so it seems More
by lefebvre317
Employees Worked With
November 05, 2025
The Salesman James, Finance Manager Jason and all the staff at GRA were very friendly, knowledgeable and professional. They gave me the best deal on my truck purchase and were truly a pleasure to work wi staff at GRA were very friendly, knowledgeable and professional. They gave me the best deal on my truck purchase and were truly a pleasure to work with. More
by JIMHANNEN60
Employees Worked With
James Paris, Jason Yavorsky
November 05, 2025
Easy to work with. Professional and great experience. Cody was fantastic to work with. He made everything simple and easy. This is my second vehicle with Gerry Raymond Professional and great experience. Cody was fantastic to work with. He made everything simple and easy. This is my second vehicle with Gerry Raymond and it wad a great experience More
by tinais911
November 04, 2025
Transparent and extremely knowledgeable staff. I trust the Gerry Raymond team with all my service work I trust the Gerry Raymond team with all my service work More
by joshua_w_smith
November 04, 2025
It was pretty busy but still think 2 hours for an oil change is a bit much. But like I said it was pretty busy and it’s good to have all my work done where I bought the truck for warranty purposes. change is a bit much. But like I said it was pretty busy and it’s good to have all my work done where I bought the truck for warranty purposes. More
by CJLAWNSLLC
Employees Worked With
Not sales, service department
November 03, 2025
They are decently understaffed but nice when you can reach them. Sometimes took a few hours. They god the repair done in a reasonable amount of time but they damaged the new part. Luckily I had to get t reach them. Sometimes took a few hours. They god the repair done in a reasonable amount of time but they damaged the new part. Luckily I had to get the vehicle inspected for a safety inspection as soon as it got out so the second mechanic found the issue with very little mileage added. This dealership fixed the problem at no cost to us which was very good. Overall, the truck is fully up and running, final fix is good, and the people are very helpful on the phone and in person. A solid 4-start experience overall. More
by Institian
