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Gerry Lane Chevrolet

Baton Rouge, LA

Overview
Employees
Reviews
Vehicles
3.4
232 Reviews
When you buying a car from Gerry Lane Chevrolet, you're buying a legacy of pure American determination to do what's right. We hope to smooth out the ride for you and your family on the trip through life. WE ARE FAMILY. WE ARE TRADITION. WE ARE BATON ROUGE.
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6505 Florida Blvd

Baton Rouge, LA

70806

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Showing 232 reviews

February 15, 2022

Great job with the service…However, Mr. Lawrence was very professional he made my experience very good and comfortable… I would encourage all my friends if they have a vehicle with Gerry la More

by Champagne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jadaw Lawrence
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Feb 17, 2022 -

Gerry Lane Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 14, 2022

I am a happy & satisfied Gerry Lane on Fla. Blvd I am a happy & satisfied Gerry Lane on Fla. Blvd Customer. Thank you Gerry Lane. More

by Marguerite D. Jenkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Feb 18, 2022 -

Gerry Lane Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 10, 2022

No communication. No follow-up. They do not call you when your vehicle is ready. Service department sucks More

by acls4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Venable, Chad service mger,
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January 18, 2022

appointment at 8:00am for oil change and airbag recall, took 8 hours no updates More

by Slpetty75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig
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Jan 21, 2022 -

Gerry Lane Chevrolet responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Gerry Lane Chevrolet (225) 366-7962

January 08, 2022

They always take good care of me and my truck in a timely matter always More

by Joeymdavid3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyreanna Lewis
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Jan 20, 2022 -

Gerry Lane Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

January 04, 2022

Service was quick. My service rep was extremely nice, respectful, and accommodating. Definitely satisfied with quality as well. More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyreanna
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January 03, 2022

Long delay. Had to wait for more than two hours for an oil change. Safety concerns. Customers have to walk through the floor of garage which is quiet dangerous. More

by Sunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basically none.
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December 30, 2021

Excellent customer service, vehicle service on time. I will continue my business there. Was out in a timely manner. More

by yolandastephens675
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Poche
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December 29, 2021

The dealership is professional and accommodating. I needed a new battery and they took care of it while doing my regular oil change. More

by Broussard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaTyesha
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December 29, 2021

I really like the new way Gerry lane up dates you on vehicle by sending a text and email Very quick on changing oip More

by Lealea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All service Dept was great
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