
Gerry Lane Chevrolet
Baton Rouge, LA
Filter Reviews by Keyword
By Type
Showing 227 reviews
Great service i had a great experience with Gerry Lane Chevy. Nour did an awesome job on selling my son the Honda Accord. I will be defiantly a repeat customer! i had a great experience with Gerry Lane Chevy. Nour did an awesome job on selling my son the Honda Accord. I will be defiantly a repeat customer! More
Gerry Lane with Diane Trask I had a wonderful experience at Gerry Lane with Diane Trask. Just tell her what you want and she will find it for you. Diane is a wonderful lady that I had a wonderful experience at Gerry Lane with Diane Trask. Just tell her what you want and she will find it for you. Diane is a wonderful lady that knows how to treat people the way she want to be treated. She will make you very comfortable from the first step in her office until your last step leaving Gerry Lane. Many thanks again Diane Trask!!!!!!! More
Great salesman. Wonderful experience. I had a great experience dealing with Gerry Lane. Taylor Papion is an asset to your company. Will recommend him as well as your company to any prospec I had a great experience dealing with Gerry Lane. Taylor Papion is an asset to your company. Will recommend him as well as your company to any prospects I know. Thanks for the experience!! More
sales experience The dealership was fast, and easy to work with. Taylor Papion was fair and upfront with my sales transaction. I would buy from Gerry Lane again. The dealership was fast, and easy to work with. Taylor Papion was fair and upfront with my sales transaction. I would buy from Gerry Lane again. More
Satisfied thanks Big thanks to Dianne Trask over at Gerry Lane Chevrolet. Appreciate your hard work and service. Happy Holidays to you and yours! See you soon Big thanks to Dianne Trask over at Gerry Lane Chevrolet. Appreciate your hard work and service. Happy Holidays to you and yours! See you soon More
It was a fast and great experience I will refer all my friends and family!!! They were polite and kind and I saved a lot of time and money. Thank you Gerry Lane Chevrolet for all your h I will refer all my friends and family!!! They were polite and kind and I saved a lot of time and money. Thank you Gerry Lane Chevrolet for all your help in making my experience great. More
Professional service great Great service during the sale and after. Mr Lawrence did everything to get me the note I needed and the extras I recited for my truck . Gerry lanes be Great service during the sale and after. Mr Lawrence did everything to get me the note I needed and the extras I recited for my truck . Gerry lanes best salesman , very knowledgeable and very professional. More
Repeatedly Lied To I bought a new truck and was lied to repeatedly about when the truck would be ready. The body shop needed to fix a scratch in the paint. After drivi I bought a new truck and was lied to repeatedly about when the truck would be ready. The body shop needed to fix a scratch in the paint. After driving two hours to pick up the truck when they said it would be ready, it was not! Then they scheduled the work AGAIN. The work was AGAIN not done. I had to drive four hours round trip three times. They could have at least had the courtesy to call me to tell me the truck would not be ready. The salesmen didn't even return my phone when I tried to call him to confirm the truck would be ready when he said it would be. He said he was unable to return my phone because he was in a meeting. No meeting lasts 10 hours! More
Shocked, only good thing was service rep. I brought my 2010 Equinox to Gerry lane last week because the engine light came on. (only has 56,000 miles on car and looks like new). I was told th I brought my 2010 Equinox to Gerry lane last week because the engine light came on. (only has 56,000 miles on car and looks like new). I was told that it was the timing chain, brake master cylinder and brake power booster. You can imagine my surprise and even more shocking news that it cost $1,964.13 to have these repairs. Oh I did get a free oil change. At some point I have to trust these guys at take them at their word. However, if something was fixed that didn't need to be done they will pay at a later date. The service tech, Gary was very nice and understanding and worked hard to see if warranty covered anything, but of course I had 7 years and not 5 years. (warranties aren't worth a flip or the money) Gary helped me get to Enterprise where I rented a car. What a trip that was? After a day and a half I got my car back. The next day a guy by the name of "Paul" called and said I heard your car was in the shop and you had extensive repairs. I proceeded to tell him I wasn't happy about cost, but blah, blah and before I could finish he said "OH, I am not calling about your service I wanted to let you know for that $2,000 dollars you spent we could have put you in a new car" Can I tell you my blood pressure soared. Sell me a car! I told him the blue book value was $13,500 and Diane had already told me "they might could give me $10,000) so subtract the $2,000 from $10,000 and you have $8,000 left which isn't much left. I was so upset it left a bad taste in my mouth and whoever this Paul guy is needs to be removed or start showing compassion and learning not to make such calls. I just spent $2,000 on repairs and that @($%*&* wants to sell me a car. NOT HAPPENING. I have bought a total of 4 cars there and never again. I would not recommend this place to anyone! Only good thing was Gary who went out of his way. More
Service at Gerry Lane Chevrolet Very courteous and helpful. was greeted with a warm smile and kind words. Took my vehicle right in and made needed repairs and was finished in less t Very courteous and helpful. was greeted with a warm smile and kind words. Took my vehicle right in and made needed repairs and was finished in less than a hour. High praises for the service tech and the mechanic at Gerry Lane Chevrolet Service dept More