Gerry Lane Chevrolet

Very good customer service Wonderful experience today. Greeted quickly for service with a very helpful representative- Mark. While waiting for service looked around lot and was Wonderful experience today. Greeted quickly for service with a very helpful representative- Mark. While waiting for service looked around lot and was assisted immediately to find what I was interested in. All very friendly service and personable staff. Thank you! More

Horrible experience Took two weeks to repair my air conditioning. Finally got an estimate and was told my car would be ready on Tuesday, finally got it back on a Friday. Took two weeks to repair my air conditioning. Finally got an estimate and was told my car would be ready on Tuesday, finally got it back on a Friday. Told it would be $1,800 to repair air conditioner, got a bill for $2,500.Finally got the bill corrected, waited forever to get my car brought around, inside was left dirty from the repair. Never use this dealerships service department!! More

Service My oil change and requested service was completed in a timely manner. They always finish oil changes quickly. I definitely appreciate the quick servic My oil change and requested service was completed in a timely manner. They always finish oil changes quickly. I definitely appreciate the quick service for my oil changes. More

Out of sight customer service! I have never felt so welcomed. Mr. Marcus was waiting when I pulled up..waiting to put me in the vehicle of my dreams. Everyone was friendly and made I have never felt so welcomed. Mr. Marcus was waiting when I pulled up..waiting to put me in the vehicle of my dreams. Everyone was friendly and made me feel at home. I had doubts about going to a major dealership for a vehicle because i was always turned down. Thanks to the staff at Gerry Lane Chevrolet and my excellent salesman Marcus for all you did to help me!! More

Amazing I give this dealership 5 stars. Marcus was very helpful,uplifting, and full of energy.I would definitely work with him again for any future cars I wou I give this dealership 5 stars. Marcus was very helpful,uplifting, and full of energy.I would definitely work with him again for any future cars I would like to purchase. More

Purchase of new Chevy Tahoe Had a good experience purchasing a new 2019 Chevy Tahoe sales person was very friendly and knowledgeable. I will recommend this dealer again. Purchase Had a good experience purchasing a new 2019 Chevy Tahoe sales person was very friendly and knowledgeable. I will recommend this dealer again. Purchase was quick. More

5 star GREAT atmosphere to purchase a car! GREAT customer service & FREE lifetime oil changes! No other dealer in the capital city offers the quality service GREAT atmosphere to purchase a car! GREAT customer service & FREE lifetime oil changes! No other dealer in the capital city offers the quality service that received last week. Thank you guys for your awesome service. More

Professional people working efficiently to complete service Professional service writer gathered my information and when service was completed did a good job of communicating what was done. Clean work area a Professional service writer gathered my information and when service was completed did a good job of communicating what was done. Clean work area and customer lounge . More

Fast and easy buying experience. Nathan and Geoff did a great job helping me find the right truck for my needs. I stayed within my budget and got more truck than I had thought possibl Nathan and Geoff did a great job helping me find the right truck for my needs. I stayed within my budget and got more truck than I had thought possible. I am super happy with my purchase and will be back in the future. Thanks again! More

Tell you they’re going to charge you one amount then switch I brought my vehicle in 3 weeks ago and asked them to diagnose and fix the problem. They call the next day and tell me they figured out the problem an I brought my vehicle in 3 weeks ago and asked them to diagnose and fix the problem. They call the next day and tell me they figured out the problem and it’s going to cost around $750 and asked for my approval to fix. Well 3 weeks later I call and I get told that it costs $1050. I was never told of the change in price nor asked if I approve of the new price. More