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Germain VW of Columbus

Columbus, OH

4.8
124 Reviews

1495 Auto Mall Dr

Columbus, OH

43228

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Showing 124 reviews

January 15, 2026

Excellent friendly service. Two weeks after service everything is great. Would definitely recommend to others. More

by carole2765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Jan 15, 2026 -

Germain VW of Columbus responded

Thank you for the recommendation, Carole! We’re glad you’re satisfied with our service at Germain Volkswagen of Columbus. See you next time!

January 11, 2026

We bought a 2026 Volkswagen Tiguan yesterday at Germain Volkswagen of Columbus, and it was hands down one of the best car-buying experiences we’ve ever had. The whole process was incredibly smooth, quic More

by Brian H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristian L, Derek W, Derek N
Jan 12, 2026 -

Germain VW of Columbus responded

Thank you for sharing your feedback, Brian! We're glad to hear that Kristian and the rest of the team made you feel so comfortable. We appreciate your business and we hope to see you back at Germain Volkswagen of Columbus again down the road.

May 11, 2025

Excellent experience. Knew what I wanted and they made the process quick and easy. From test drive to sold in around 3 hours. Shoutout to Kristian and Derek. I love the Ar More

by Mac5279
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristian, Derek
May 12, 2025 -

Germain VW of Columbus responded

We're delighted to hear that Kristian and Derek made your experience at Germain Volkswagen of Columbus quick and easy! Enjoy cruising in your new Arteon, and thank you for choosing us!

April 11, 2025

Always treat me well bought 6 cars from them over the years no high pressure More

by Fabianmike6164
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristian
Apr 11, 2025 -

Germain VW of Columbus responded

We are so grateful to have earned your loyal business. Thanks for being part of the Germain Volkswagen of Columbus family!

March 25, 2025

My recent service visit was great! I dropped off my car and was helped right away. The waiting area was comfortable and quiet. The appointment was less than an hour and a half (the est More

by victoriacharbonneau22
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel
Mar 25, 2025 -

Germain VW of Columbus responded

We're delighted to hear that your service visit at Germain Volkswagen of Columbus was a positive experience! It's great to know our team provided timely and communicative assistance. Thank you for choosing us, and we're glad you're enjoying your new Volkswagen!

January 30, 2025

Had a early appointment drove in and was greeted cheerfully by Destiny. She went over my car schedule throughly. More

by ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny
Jan 30, 2025 -

Germain VW of Columbus responded

Ann, we're delighted to hear that Destiny provided you with a cheerful and thorough experience at Germain Volkswagen of Columbus. Thanks for sharing your positive feedback!

January 30, 2025

I always get appointments promptly when I need them and service is done quickly and expertly. More

by loutkay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Jan 31, 2025 -

Germain VW of Columbus responded

We love seeing 5-star reviews. Thanks!

January 19, 2025

I was able to complete all lease paperwork from another state and showed up to the dealership and was able to quickly finish the transaction. More

by jrfreita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristian and Derek
Jan 20, 2025 -

Germain VW of Columbus responded

Freita, we're delighted to hear that your leasing experience with Germain Volkswagen of Columbus was smooth and efficient. Thank you for choosing us!

January 11, 2025

Germain VW is always very friendly and helpful with no pressure. They text or call with updates. The Manager and Destiny are always professional and kind, very considerate every time I call or come in. I More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny
Jan 13, 2025 -

Germain VW of Columbus responded

Terry, we're delighted to hear that our team at Germain Volkswagen of Columbus consistently provides you with friendly and helpful service. Thank you for recommending us, and we'll be sure to pass your compliments along to our manager and Destiny!

January 01, 2025

Very nice service, they are very helpful. Answer all my questions, I had a problem with my vw app , and the guy there took the time to help me to resolve the problem. I really recommend. Thi More

by Rochdan2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the guy who helped me that day
Jan 02, 2025 -

Germain VW of Columbus responded

We're delighted to hear that our team at Germain Volkswagen of Columbus provided helpful service and resolved your VW app issue. Thank you for recommending us, and we're here if you need anything else!

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