Germain VW of Columbus

My recent service visit was great! I dropped off my car and was helped right away. The waiting area was comfortable and quiet. The appointment was less than an hour and a half (the est I dropped off my car and was helped right away. The waiting area was comfortable and quiet. The appointment was less than an hour and a half (the estimated time they told me). All service members were kind and communicative. I’m so glad I chose to buy a new Volkswagen and have this dealership close by! More

Had a early appointment drove in and was greeted cheerfully by Destiny. She went over my car schedule throughly. cheerfully by Destiny. She went over my car schedule throughly. More

I always get appointments promptly when I need them and service is done quickly and expertly. service is done quickly and expertly. More

I was able to complete all lease paperwork from another state and showed up to the dealership and was able to quickly finish the transaction. state and showed up to the dealership and was able to quickly finish the transaction. More

Germain VW is always very friendly and helpful with no pressure. They text or call with updates. The Manager and Destiny are always professional and kind, very considerate every time I call or come in. I pressure. They text or call with updates. The Manager and Destiny are always professional and kind, very considerate every time I call or come in. I highly recommend anyone going there. More

Very nice service, they are very helpful. Answer all my questions, I had a problem with my vw app , and the guy there took the time to help me to resolve the problem. I really recommend. Thi Answer all my questions, I had a problem with my vw app , and the guy there took the time to help me to resolve the problem. I really recommend. This place . More

Lewis was awesome, very professional , knowledgeable and customer focused. We left with a new car and as happy customers ! customer focused. We left with a new car and as happy customers ! More

Always schedules service quickly. Communication during service is excellent. Service Rep is knowledgeable, explaining necessary repairs. Great personalities, friendly and placing the Communication during service is excellent. Service Rep is knowledgeable, explaining necessary repairs. Great personalities, friendly and placing the customer first. Very satisfied. More

Excellent experience. I knew what I wanted and coordinated my visit via the website. My salesperson had the vehicle I wanted to see waiting for me. Took it for a test driv I knew what I wanted and coordinated my visit via the website. My salesperson had the vehicle I wanted to see waiting for me. Took it for a test drive, came back, got straight down to business. He quickly got me to where I wanted to be and didn't waste my time trying to upsell me on things I wasn't interested in. The finance manager tried the typical upsell but realized I wasn't interested and quickly moved on to finalizing the deal. The entire deal from start to finish was very smooth. More

Germain VW is always very friendly and helpful with no pressure. They text or call with updates. pressure. They text or call with updates. More