Germain Toyota of Dundee

We had to go to Germain Toyota for routine maintenance on our car. We arrived a few minutes early & drove our car right into the garage. The gentleman discussed why were there. He was friendly & helpful & our car. We arrived a few minutes early & drove our car right into the garage. The gentleman discussed why were there. He was friendly & helpful & directed us to the waiting area. Our wait time was average & the dealership was clean. More

Everyone was very nice knowledgeable and helpful. I will definitely but future cars from this dealership. I will definitely but future cars from this dealership. More

Polite service crew, provided updates with the service and all were professionals at the dealership. and all were professionals at the dealership. More

Service was good, but not the smell in the waiting area. Was a gasoline smell. I had to step out until my service was complete. Was told they were working on a gasoline tank in the service area. Was a gasoline smell. I had to step out until my service was complete. Was told they were working on a gasoline tank in the service area. More

Sheena has been amazing throughout the whole process. Responsive professional personable. Great experience while waiting for a vehicle to come into the dealership ! Responsive professional personable. Great experience while waiting for a vehicle to come into the dealership ! More

Before it was Germain. Wolverine Toyota was an amazing place to go. Now that it is Germain however. It is not a good place. The service manager there is an arrogant man who Wolverine Toyota was an amazing place to go. Now that it is Germain however. It is not a good place. The service manager there is an arrogant man who talks down to everyone. Everything has to be a sale to him. Absolutely awful experience. I came in for my oil change and tire rotation. I was told my first 3 oil changes were free. They did not honor this like they said they would. They did not rotate my tires, and they lied on the paperwork that they adjusted my tire pressures to ABOVE the manufacturer recommend psi! They said they put it to 35 when my tires are to be at 32. But they didn't put any air in them at all! My second tire rotation here they ruined multiple of my lugs nuts and didn't tell me. I didn't find out until I went to do the rotation myself on my trucks next due rotation. It has been nothing but bad experiences ever since Germain bought this location. I will NOT ever return to this dealer. More

Knowledgeable, professional, answers questions, satisfaction, courtesy, friendly, asks if you have any concerns, any other problems satisfaction, courtesy, friendly, asks if you have any concerns, any other problems More

I called looked for a specific suv, they had it on the lot. I told them I'd be there in 30 min. They had the car pulled up front and Tony answered all my questions. Everyone was very helpful to put me lot. I told them I'd be there in 30 min. They had the car pulled up front and Tony answered all my questions. Everyone was very helpful to put me in my new suv. More

The dealership was very professional Tony Ellison The salesperson explained everything really well along with the other employees I spoke with. I'm very happy with Germain Toyota. salesperson explained everything really well along with the other employees I spoke with. I'm very happy with Germain Toyota. More

Great service, Rebecca is wonderful! ! Cheerful, helpful and knowledgeable. Clean comfortable waiting area. Thank you. ! Cheerful, helpful and knowledgeable. Clean comfortable waiting area. Thank you. More