Germain Toyota of Dundee

My experience was very positive! They performed the task at hand with a pleasant and kind attitude. All the people who assisted me were competent and prompt. My questions were met wi They performed the task at hand with a pleasant and kind attitude. All the people who assisted me were competent and prompt. My questions were met with respect and answered appropriately. More

The salesman (Ed) was very helpful. Got exactly what I wanted. GOOD. The process of finalizing the deal ( purchase agreement ) was not good. Waited over an hour and had to leave. Very u Got exactly what I wanted. GOOD. The process of finalizing the deal ( purchase agreement ) was not good. Waited over an hour and had to leave. Very unhappy about that More

Service appointments for routine maintenance scheduled quickly and conveniently. Dealership staff is friendly and articulate. quickly and conveniently. Dealership staff is friendly and articulate. More

Was a great experience. Very quick and very efficient. Did a great deal? When above and beyond Very quick and very efficient. Did a great deal? When above and beyond More

Very efficient car was done fast less than a hour. So thank you for that . So thank you for that . More

Easy transaction, Ian the manager was fair and Mikayla was excellent and patient in my search for a new Highlander. Would recommend this Germain dealer over Spartan Toyota , owned by the same company. Bet was excellent and patient in my search for a new Highlander. Would recommend this Germain dealer over Spartan Toyota , owned by the same company. Better service from new car sales. More

10,000 service went well. Easy to make appointment. Also easy when I had to change it. Service started promptly as scheduled. Service completion was on time. Service resu Easy to make appointment. Also easy when I had to change it. Service started promptly as scheduled. Service completion was on time. Service results were thoroughly reviewed. More

Service department is inept. Unable to make the simplest diagnosis unless vehicle shows a code on the diagnostic system. Yet they want a $195.00 diag fee even though unable to dia Unable to make the simplest diagnosis unless vehicle shows a code on the diagnostic system. Yet they want a $195.00 diag fee even though unable to diagnose. They want to charge full stealership prices for an emissions issue that is warranted by the government. Crooks, snakes and weasels. Was hoping new owners would try to repair the unscrupulous dealings of Wolverine Service Department however they are as underhanded. $600 is absurd for a free repair. If I have to pay I am taking it to a shop I can trust. More

This is the best dealership I have ever worked with. Becky in the service department is fantastic. Ed Sanchez in sales is wonderful. I drive 45 minutes each way to get there. From now on we are only bu Becky in the service department is fantastic. Ed Sanchez in sales is wonderful. I drive 45 minutes each way to get there. From now on we are only buying Toyota and only using Dundee. More

At dealership for 15. 000 Service. Original salesman didn’t point out 5,000 and 10,000 Toyota services. I paid for them elsewhere. An individual employed there said “your o 000 Service. Original salesman didn’t point out 5,000 and 10,000 Toyota services. I paid for them elsewhere. An individual employed there said “your original salesperson didn’t do a very good job.” More