Germain Toyota of Columbus - Service Center

Clean, large waiting area with some snacks and coffee. Service was done about estimate time. Service was done about estimate time. More

The dealership was clean. Everybody was very friendly. The checkout was very quick. The waiting room was nice and there was adequate seating in the waiting room. Everybody was very friendly. The checkout was very quick. The waiting room was nice and there was adequate seating in the waiting room. More

Colin Floyd was an excellent representative of Germain Toyota on Scarborough Road during my recent visit for RAV-4 service. Toyota on Scarborough Road during my recent visit for RAV-4 service. More

I scheduled my first Toyota maintenance appointment with Germain Toyota Service . I’m so happy that I chose Germain. Chris Curtis was very friendly, communicated regularly with me about the status, and to Germain Toyota Service . I’m so happy that I chose Germain. Chris Curtis was very friendly, communicated regularly with me about the status, and took the time to explain when future maintenance would be required. My car was ready quicker than expected. Thank you, Chris! More

Mahogany was amazing with communicating, organization and professionalism. The mechanics went above and beyond was really pleased with their work. professionalism. The mechanics went above and beyond was really pleased with their work. More

Toyota had a stop sale on the parts I needed to get my tundra fixed. It took some time but Colin Floyd and the parts department stayed on top of everything to get it resolved. Germain’s general manager, M tundra fixed. It took some time but Colin Floyd and the parts department stayed on top of everything to get it resolved. Germain’s general manager, Marcello Frustaci, went the extra step to get my truck back. More

Excellent service as usual and even more exceptional customer service from Mahogany Nolan. Always there to help and provide clarity. Thanks for all you do. I highly recommend this location for all your customer service from Mahogany Nolan. Always there to help and provide clarity. Thanks for all you do. I highly recommend this location for all your servicing needs. Go see Mahogany, she’ll take care of you. More

Restrooms are clean The waiting area is comfortable . Offer coffee, tea, and popcorn. Vending machines Offer coffee, tea, and popcorn. Vending machines More

Dealership is very easy to work with. Tara Farmer took great care of my car while it was in the shop for a service bulletin Tara Farmer took great care of my car while it was in the shop for a service bulletin More

Christopher Curtis was very courteous and helpful. He was awesome and showed lots of patience as I asked questions about my car. He was helpful in solving and correcting issues with my car. He was awesome and showed lots of patience as I asked questions about my car. He was helpful in solving and correcting issues with my car. More