Germain Toyota of Columbus - Service Center

The dealership always does a good job of taking care of my Sienna and I especially appreciate working with Scott Guinn in Service. my Sienna and I especially appreciate working with Scott Guinn in Service. More

Colin Floyd was very professional throughout the entire service experience on my vehicle. He was thorough in his explanations. When he did not know something, he tracked down the answer and followed up i service experience on my vehicle. He was thorough in his explanations. When he did not know something, he tracked down the answer and followed up in a timely manner. The team at the rental car desk was also very professional. I am sorry to see him leave Germain Toyota but I will continue to bring my vehicles for service to this location. More

The employees were friendly and helpful. After 30 years of driving Toyota vehicles, Germain is my first choice in a dealership. After 30 years of driving Toyota vehicles, Germain is my first choice in a dealership. More

Mahogany Nolen assisted me at Germain Toyota and provided truly outstanding service. She was knowledgeable, courteous, truly outstanding service. She was knowledgeable, courteous, More

We have 35+ years experience with Germain Toyota. Although our service experience today began with very unexpected charges/services, the common sense explanation offered by the service team was reass Although our service experience today began with very unexpected charges/services, the common sense explanation offered by the service team was reassuring and defused the situation. Madison Rosenberger and the rest of the service team are very professional and manage probably the toughest job at Germain. More

I believe our service was completed in a timely way, with Christopher Curtis, and received directions initially from Autumn ? when inquiring about other directions as well. It is noted also, that as a Milit Christopher Curtis, and received directions initially from Autumn ? when inquiring about other directions as well. It is noted also, that as a Military Veteran that we would receive a 10% discount on the final cost for service. Overall experience waiting in the waiting area was good. More

I was very pleased with the service to my vehicle and with the people who worked with me - Brian and Sean. Both men were very professional and competent. My vehicle was completed according to the sched with the people who worked with me - Brian and Sean. Both men were very professional and competent. My vehicle was completed according to the schedule that Brian explained to me when I brought my vehicle in. In addition to the body work done, my car was also washed and detailed. It looked like a new car when I left the dealership. I was also pleased that I received a ride to my home when I dropped off the car and a ride when my car was finished. More

I appreciated dropping my car off having been informed of the work to be done and the estimate of costs. The rental car option allowed me to get more things done in my day and as Daisha Battle told me, my s the work to be done and the estimate of costs. The rental car option allowed me to get more things done in my day and as Daisha Battle told me, my service rep Colin Floyd called when the car was ready for pick-up. A brief misunderstanding on billing was handled by Colin and I was on my way. All expectations met, which I greatly appreciate. More

Really enjoyed working with Tara Farmer. Was also impressed with the cleanliness of the dealership and love the popcorn machine. Was also impressed with the cleanliness of the dealership and love the popcorn machine. More

We had a good experience purchasing a vehicle, a rav4 from this dealership! The service department is just as great, Mahogany Nolen is the best! We look forward to continuing to use her for our service n from this dealership! The service department is just as great, Mahogany Nolen is the best! We look forward to continuing to use her for our service needs! More