Germain Subaru of Columbus

Great customer service from drop off to pick up. I appreciated their service and offering a loaner car. Great with quotes on expectations on time and cost. Staff also displayed extra effort to make I appreciated their service and offering a loaner car. Great with quotes on expectations on time and cost. Staff also displayed extra effort to make sure my More

Very good service I have been taking my Subaru to Hatfield Subaru since 2001. This is my second forester. The service is excellent and I highly recommend them to anyon I have been taking my Subaru to Hatfield Subaru since 2001. This is my second forester. The service is excellent and I highly recommend them to anyone. The new building they have is beautiful. Very clean and comfortable. I will continue to take my car there and have recommended it to all my friends that have subarus. More

Would recommend Great customer service. There was a room for the kids to go watch a movie while we worked out the detail. Overall a great experience. Great customer service. There was a room for the kids to go watch a movie while we worked out the detail. Overall a great experience. More

Great Experience Everyone was very helpful at the dealership and made me feel welcomed. The sales associate, Ken, was very nice and knowledgeable about the vehicles an Everyone was very helpful at the dealership and made me feel welcomed. The sales associate, Ken, was very nice and knowledgeable about the vehicles and helped me make the right choice. I would recommend the dealership to anyone looking to buy a Subaru. More

Decent Good people. Reliable people. Haves scheduled all service here so far. 15,000 miles. Customer service is fantastic. The twenty five word minimum is K Good people. Reliable people. Haves scheduled all service here so far. 15,000 miles. Customer service is fantastic. The twenty five word minimum is Killing me. They are good people here. More

Customer Service Just tried to make a service appointment by calling both the dealership number and service number . Both I let ring sixteen times . Service number I h Just tried to make a service appointment by calling both the dealership number and service number . Both I let ring sixteen times . Service number I hung up after the sixteenth ring and dealership number they hung up on me . More

Oil changes and warranty maintenance I am very satisfied with the service department. I live in Townsend, TN but it seems the last three times I've been in Columbus it's been time for an I am very satisfied with the service department. I live in Townsend, TN but it seems the last three times I've been in Columbus it's been time for an oil change. I drive a. 2016 Subaru sport premium and love the way it handles driving in the mountains. I purchased it in Knoxville. More

3rd Subaru purchase We have now purchased 3 new Subaru's from Hatfield in the last 15 years. Obviously, we're happy with Subaru AND this dealership. We wouldn't go anywhe We have now purchased 3 new Subaru's from Hatfield in the last 15 years. Obviously, we're happy with Subaru AND this dealership. We wouldn't go anywhere else, nor buy any other brand of auto. Our purchase of a 2017 Outback this month was handled by Mark, who was extremely knowledgeable about the car and all the features. We felt no pressure, no apprehension regarding this big decision. contact them; you won't be disappointed. Debbie H. More

Outback Purchased a 2017 outback touring from Tom on 7-14. It was a great experience overall from everyone that was involved with the sale. The buying and fin Purchased a 2017 outback touring from Tom on 7-14. It was a great experience overall from everyone that was involved with the sale. The buying and finance was not high pressure. More

Always a great experience! Just bought my 2017 Subaru Impreza Sport from Mark. It'll be our third Subaru from him! He's absolutely the best! Very knowledgeable, upfront, hones Just bought my 2017 Subaru Impreza Sport from Mark. It'll be our third Subaru from him! He's absolutely the best! Very knowledgeable, upfront, honest and truly wants to give you a good deal. I'll never go anywhere else. More