Back

Germain Subaru of Columbus

Columbus, OH

4.6
214 Reviews

1395 Auto Mall Pkwy

Columbus, OH

43228

Directions

By Type

Showing 214 reviews

January 19, 2025

It was a good experience with friendly service, a short wait time, and was sent a video overview of the car's state More

by escudo
Recommend Dealer
Yes
Employees Worked With
Mathew
Jan 20, 2025 -

Germain Subaru of Columbus responded

We're delighted to hear you had a positive experience with our friendly service and appreciated the video overview at Germain Subaru of Columbus. Thank you for sharing your feedback!

January 18, 2025

They were super helpful even when my issue turned out to not be straightforward. Worked with me and even offered a loaner car when it was determined the fix would take longer than expected. More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
Jan 20, 2025 -

Germain Subaru of Columbus responded

Christine, we're delighted to hear that our team at Germain Subaru of Columbus was able to assist you effectively and provide a loaner car during the process. Thank you for sharing your experience with us!

January 05, 2025

Excellent service with highly qualified technicians and staff and I definitely appreciate the service and I recommend to my friends and family More

by veejay9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
Jan 06, 2025 -

Germain Subaru of Columbus responded

We're delighted to hear that you had an excellent experience with our team at Germain Subaru of Columbus! Thank you for recommending us to your friends and family, we truly appreciate it.

January 03, 2025

Anytime my Subaru has an issue or maintenance that I'm not able to figure out or perform myself Germain Subaru of Columbus is my go to. More

by CTK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
Jan 03, 2025 -

Germain Subaru of Columbus responded

Thank you for trusting Germain Subaru of Columbus with your vehicle needs! We're always here to help whenever you need us. Safe travels!

January 01, 2025

Very nice waiting area. Our attendant was very friendly and helpful and saved us some money. Very polite!! More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Nelson
Jan 02, 2025 -

Germain Subaru of Columbus responded

Steve, we're delighted to hear that you enjoyed the waiting area and received excellent service from our team at Germain Subaru of Columbus. Thank you for sharing your experience with us!

December 27, 2024

Awesome facility . I drive some distance to get here and Aaron was so nice and knowledgeable a great asset to the company and love that they show a video of your car du More

by susanmichael83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Leichner
Dec 27, 2024 -

Germain Subaru of Columbus responded

Susan, we're delighted to hear that Aaron and the Germain Subaru of Columbus team made your visit worthwhile! It's great knowing you appreciated our service video feature. Safe travels on your way back!

December 12, 2024

Had a check engine light come. I drove to Germain Subaru. Did not have an appointment. Aaron Leichner took my info and assured things would be taken care of. They were busy but the More

by otto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Leichner
Dec 13, 2024 -

Germain Subaru of Columbus responded

We're delighted to hear that Aaron and the Germain Subaru of Columbus team were able to assist you promptly, even without an appointment. Thank you for sharing your experience with us!

December 11, 2024

David S. Was an excellent salesperson. He was extremely knowledgeable, helpful, and accommodating. We love our new Crosstrek! More

by ccreamer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David S.
Dec 12, 2024 -

Germain Subaru of Columbus responded

Thanks for trusting David and the Germain Subaru of Columbus team with your business! We're thrilled to hear you received excellent service during your purchase. Congrats on the new Crosstrek!

December 05, 2024

Service department is awesome. Will not purchase from here due to requesting $100 more on trade and they refused so went elsewhere and purchased new vehicle More

by Ruthersbeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Dec 05, 2024 -

Ruthersbeth responded

Aaron was very helpfful

Dec 05, 2024 -

Ruthersbeth responded

A

Dec 09, 2024 -

Germain Subaru of Columbus responded

Ruthersbeth, we're glad to hear you had a positive experience with our Aaron and our service department at Germain Subaru of Columbus. We appreciate your feedback and are sorry we couldn't meet your trade-in expectations this time around. If there's anything else we can do for you in the future, please let us know!

December 04, 2024

Service advisor. Arron was friendly and helpful I just went in for a regular appointment but the service was done at a reasonable time More

by Jtweeter0128judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron Leichner
Dec 05, 2024 -

Germain Subaru of Columbus responded

We're delighted to hear that Arron provided friendly and efficient service during your visit at Germain Subaru of Columbus. Thank you for sharing your experience with us!

1
...