Germain Porsche of Ann Arbor
Ann Arbor, MI
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The support from the Germain Porsche team was excellent; both myself and my wife we especially appreciated Mr. Eric Gedeon who helped us navigate through our sometimes conflicting vehicle performance requir both myself and my wife we especially appreciated Mr. Eric Gedeon who helped us navigate through our sometimes conflicting vehicle performance requirements. His knowledge and understanding of Porsche vehicles was a key factor that helped us to make the right choice. Eric created a friendly atmosphere each time we visited the dealership, making us feeling welcomed. At the end, we got a perfect vehicle we always wanted to drive. More
As always,Phil and Tricia were outstanding from first contact for scheduling to appointment /service follow up.Personal ,professional, with an eye for details.I put my aging 2002 Boxter S and 2017 Macan contact for scheduling to appointment /service follow up.Personal ,professional, with an eye for details.I put my aging 2002 Boxter S and 2017 Macan GTS through their paces and the team keeps'em purring. : > } More
I had a 30,000 mild maintenance with this dealer. Tricia Desmarais was very helpful. Before our appointment, she reached out to me to confirm the needed services and the cost. I appreciate her help. Tricia Desmarais was very helpful. Before our appointment, she reached out to me to confirm the needed services and the cost. I appreciate her help. More
I bought a Porsche with Barry Stecker at the Ann Arbor dealership. He was outstanding. We enjoyed working with him. It was a very pleasant experience. dealership. He was outstanding. We enjoyed working with him. It was a very pleasant experience. More
Germain is an outstanding dealer organization. Phil Kaiser is the best Service Advisor I have ever worked with. Over the last 22 years, I have owned VW's, Audi's and Porsche's. Phil always has Phil Kaiser is the best Service Advisor I have ever worked with. Over the last 22 years, I have owned VW's, Audi's and Porsche's. Phil always has a plan for my service visit and reviews the work that was done and what I should be anticipating in the future. There are never any surprises, and everything is completed on time and within the quoted estimate. I don't ever think about taking my car to another dealer or independent repair shop. It's not the money, it is the excellent value of the entire customer relationship that makes me committed to Phil Kaiser and the Germain group. More
Eric Gedeon was so helpful ! !! Choosing from all the options available was a bit daunting and he was awesome, making sure I had the car that was perfect for me. I had a great ex !! Choosing from all the options available was a bit daunting and he was awesome, making sure I had the car that was perfect for me. I had a great experience! I love my car!! More
Communication from Phil Kaiser was excellent in ordering the necessary part, and establishing the appointment. Everything was friendly and very efficient with the service, completed ahead of the predicted t the necessary part, and establishing the appointment. Everything was friendly and very efficient with the service, completed ahead of the predicted time. He is outstanding in his communication. More
Everything went really well. I met with Phil Kaiser to drop off the car. He made sure everything was done properly and in a timely manner. I will continue to work with hi and the I met with Phil Kaiser to drop off the car. He made sure everything was done properly and in a timely manner. I will continue to work with hi and the service staff to get my car serviced. More