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Germain Porsche of Ann Arbor

Ann Arbor, MI

5.0
41 Reviews

2575 South State St.

Ann Arbor, MI

48104

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Showing 41 reviews

September 26, 2024

The support from the Germain Porsche team was excellent; both myself and my wife we especially appreciated Mr. Eric Gedeon who helped us navigate through our sometimes conflicting vehicle performance requir More

by Kris J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Gedeon, Noah Rogers
Sep 27, 2024 -

Germain Porsche of Ann Arbor responded

Thanks for letting us know how pleased you were with Eric's assistance, Kris! We're happy Eric's support and expertise helped to make this experience an overall success. Congratulations on your new Porsche! We wish you so much joy and satisfaction in your journeys to come, from everyone here at Germain Porsche of Ann Arbor! Best Regards, Blake Lehr General Manager

August 19, 2024

As always,Phil and Tricia were outstanding from first contact for scheduling to appointment /service follow up.Personal ,professional, with an eye for details.I put my aging 2002 Boxter S and 2017 Macan More

by drmooch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Desmarais, Phil Kaiser
Aug 19, 2024 -

Germain Porsche of Ann Arbor responded

Thank you for your business and trust in our team to keep you and your vehicles safely on the road. Best Regards, JP Lammers General Manager

August 12, 2024

I had a 30,000 mild maintenance with this dealer. Tricia Desmarais was very helpful. Before our appointment, she reached out to me to confirm the needed services and the cost. I appreciate her help. More

by tsong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Desmarais, Phil Kaiser
Aug 13, 2024 -

Germain Porsche of Ann Arbor responded

Thank you for your lovely feedback! We're glad Tricia's efforts ensured an accommodating visit. We look forward to your next visit! Best Regards, JP Lammers General Manager

August 11, 2024

I bought a Porsche with Barry Stecker at the Ann Arbor dealership. He was outstanding. We enjoyed working with him. It was a very pleasant experience. More

by Psandhu6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Specker
Aug 12, 2024 -

Germain Porsche of Ann Arbor responded

Barry is certainly dedicated to customer satisfaction, and we are pleased to know it was reflected in your sales visit. Thank you for sharing. Best Regards, JP Lammers General Manager

August 06, 2024

Germain is an outstanding dealer organization. Phil Kaiser is the best Service Advisor I have ever worked with. Over the last 22 years, I have owned VW's, Audi's and Porsche's. Phil always has More

by d. maybee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kaiser
Aug 07, 2024 -

Germain Porsche of Ann Arbor responded

Thank you for sharing your overall satisfaction with Phil and our team. Here at Germain we focus on building relationships and ensuring our guests receive the best in customer care. Our team is honored to be your choice for automotive service. Best Regards, JP Lammers General Manager

August 05, 2024

I recently purchased an Audi S6 with Rod Strozier, who was excellent in every way. More

by Conrad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rod Stozier
Aug 05, 2024 -

Germain Porsche of Ann Arbor responded

Congratulations Conrad on your pre-owned Audi! Very exciting. We are thrilled to hear that Rod took such good care of you during the process. Please let Rod know if you have any questions. Best Regards, JP Lammers General Manager

August 05, 2024

Just a routine oil/filter change but very pleased with the service, accommodations and professionalism. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kaiser
Aug 06, 2024 -

Germain Porsche of Ann Arbor responded

Thank you for trusting our team with the maintenance of your Porsche. See you down the road. Best Regards, JP Lammers General Manager

August 02, 2024

Eric Gedeon was so helpful ! !! Choosing from all the options available was a bit daunting and he was awesome, making sure I had the car that was perfect for me. I had a great ex More

by michellexmorris
Recommend Dealer
Yes
Employees Worked With
Jay Douglas, Eric Gedeon
Aug 05, 2024 -

Germain Porsche of Ann Arbor responded

Thanks so much! We sincerely appreciate your business and your positive feedback on your sales experience with Eric. Providing our guests with a positive dealership visit is what we're all about, so we're delighted to know that's what Eric delivered. Enjoy your new Porsche from Germain of Ann Arbor! Best Regards, JP Lammers General Manager

August 01, 2024

Communication from Phil Kaiser was excellent in ordering the necessary part, and establishing the appointment. Everything was friendly and very efficient with the service, completed ahead of the predicted t More

by williamhoughton57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kaiser
Aug 02, 2024 -

Germain Porsche of Ann Arbor responded

We appreciate your business and thank you for taking the time to share your positive and efficient service experience with Phil. Phil works hard to ensure our guests receive a quality Germain experience each time they visit. Best Regards, JP Lammers General Manager

Aug 02, 2024 -

williamhoughton57 responded

Thank you for recognizing my response. Phil does a great job in supporting your dealership.

July 31, 2024

Everything went really well. I met with Phil Kaiser to drop off the car. He made sure everything was done properly and in a timely manner. I will continue to work with hi and the More

by abevadhav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny, Phil Kaiser
Aug 01, 2024 -

Germain Porsche of Ann Arbor responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service -- we look forward to working with you in the future! Best Regards, JP Lammers General Manager

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