Germain Mazda of Columbus

Pleasant experience -- how often can you say that? Generally I have low expectations in buying a new or used car. Terry made the whole thing quite pleasant -- no hard pressure, just earnestness. He's Generally I have low expectations in buying a new or used car. Terry made the whole thing quite pleasant -- no hard pressure, just earnestness. He's knowledgeable about the car (Mazda 3 in my case) and if he doesn't know an answer, he'll generally hunt it down. He's gone out of his way to make himself available to answer questions and earn my business. And he's respectful of my many little issues and concerns (I'm very much the geeky IT guy, with lots of little questions the average consumer won't ask -- Terry handled them with respect and honesty -- even though in some cases he didn't know the answer right away.) Recommended. More

Mazda CX-5 Purchase My wife and I purchased a 2016 CX-5 utilizing the Mazda S-Plan. The sales consultant, Terry, was professional and helpful through the entire process. My wife and I purchased a 2016 CX-5 utilizing the Mazda S-Plan. The sales consultant, Terry, was professional and helpful through the entire process. Buying a new vehicle is always a massive decision and we knew exactly what we were looking for, the only question was where we were planning to buy. Terry put us at ease immediately and the overall buying process was exceptional. More

Excellent Experience Bo was knowledgeable about the product and was nice to work with. I appreciate his patience while showing me the features of my new car. Bo was knowledgeable about the product and was nice to work with. I appreciate his patience while showing me the features of my new car. More

People very good to work with Had an issue to clear up about a benefit I was due. Rusty Wilson, a salesman for Germain listened and very quickly resolved to issue in my favor. He c Had an issue to clear up about a benefit I was due. Rusty Wilson, a salesman for Germain listened and very quickly resolved to issue in my favor. He cut through possible red tape and gave me a favorable answer kin just a few minutes. More

Fantastic first car experience Terry is definitely a pleasure to work with when buying your first car; he is to the point and knowledgeable of the product he is selling. He worked w Terry is definitely a pleasure to work with when buying your first car; he is to the point and knowledgeable of the product he is selling. He worked with my mother and I to find my first new car purchase and diligently worked with the finance team to agree on a price that worked for me. I would definitely recommend Terry Johnson to anyone looking to buy a new Mazda or to just check out what the Mazda lineup has to offer. More

Excellent experience Rusty is a true professional, knowledgeable, and very nice to talk with. Tim did a wonderful job pinch hitting when Rusty was busy. Everyone here is f Rusty is a true professional, knowledgeable, and very nice to talk with. Tim did a wonderful job pinch hitting when Rusty was busy. Everyone here is first rate. There was never any pressure to buy now or buy more than we wanted. More

Courteous, professional, and honest Our experience was as pleasant as we could have hoped for. Everyone was helpful, knowledgeable, and were most interested in helping us get the car we Our experience was as pleasant as we could have hoped for. Everyone was helpful, knowledgeable, and were most interested in helping us get the car we wanted at the price we were looking to pay. Never felt any pressure to move too quickly or to upgrade (or settle) for something I didn't want. Thanks to the entire staff, and looking forward to having a relationship with them in the future. More

Real Professionals Every individual that I came upon at Germain Mazda was kind, courteous, and helpfull. Rusty is a complete professional, relaxed and so easy to talk to Every individual that I came upon at Germain Mazda was kind, courteous, and helpfull. Rusty is a complete professional, relaxed and so easy to talk to. There was absolutely no pressure, everyone was simply there to help you get exactly what you wanted every step of the way. I really enjoyed meeting Rusty, Tim and Sonny and would absolutely consider them friends. I can't recall his name, but a shout out to the young man in sales that was a graduate of Columbus Academy and Miami, a nice young man. Also to Sonny's son who cleans and buffs up the cars, a great kid that really pays attention to detail. Thanks again Rusty, you have earned my highest praise and reccomendaton. More

Good experience Everything was straight forward, there were no sales gimmicks, and I was treated with respect. I would recommend any potential Mazda customer to visit Everything was straight forward, there were no sales gimmicks, and I was treated with respect. I would recommend any potential Mazda customer to visit their dealership. More