Germain Mazda of Columbus

Review of Germain Mazda of Columbus and Rusty Wilson I saw a used car advertised on Car Guru. When I called to ask about the car, I was put on hold and the woman didn't come back. I then called again a I saw a used car advertised on Car Guru. When I called to ask about the car, I was put on hold and the woman didn't come back. I then called again and spoke to Rusty Wilson. The car was a trade-in and hadn't arrived yet at the dealership. Rusty said he would check into it and call me back. It was there soon after and I told Rusty I would come in to look at it. When I arrived, he was busy with a customer, but he had the car at the front and running. Since, I was purchasing this for my daughter, Rusty went out of his way and drove the car to my daughter's apartment so she could see it before she went to work. She took a test drive and did like the car. He said they would rush the car into inspection and also look at her old car to give appraisal. The car needed new tires and some other work. Although the work was expensive, they honored the price listed on Car Guru. Rusty worked hard to get us the car as soon as possible and went out of his way to bring the paperwork to my home. He also told my daughter if she couldn't get her car started (problems in rain), he would go to her to get it started. Both my daughter and I were very impressed with Rusty. He was respectful, kind, hard-working and knowledgeable. He did not have the typical "car salesman" demeanor. The managers (both used and new car) as well as other employees were very friendly and courteous. Best car buying experience ever! More

Excellent Customer Service Rusty did an excellent job selling me my brand new Mozda 6 Touring. He was very informative and answered all my questions. Rusty was very hard-worki Rusty did an excellent job selling me my brand new Mozda 6 Touring. He was very informative and answered all my questions. Rusty was very hard-working, personable, and honest. I really appreciated that he did not pressure me in any decisions made. More

True Service My wife and I went in to purchase a used vehicle, and they treated us like we were buying new. Our salesperson was very accommodating, and he helped u My wife and I went in to purchase a used vehicle, and they treated us like we were buying new. Our salesperson was very accommodating, and he helped us through every step, especially since it was our first time buying a car. The only downside was that the process was long and tedious, but they tried to make it was painless as possible. I would recommend this dealer to anyone looking to purchase a Mazda, and I look forward to having a great relationship with this dealer. More

Exceeded all my expectations Brittany is a wonderful sales person. She was knowledgeable, friendly, and helpful beginning with the test drive until the deal was closed on my 2016 Brittany is a wonderful sales person. She was knowledgeable, friendly, and helpful beginning with the test drive until the deal was closed on my 2016 Mazda 6 Grand Touring. It is a beautiful car and I am really enjoying driving it. Zoom-Zoom!! Some of the other Mazda dealers in the Columbus area (no names mentioned here...) need to take some lessons from the wonderful folks at Germain Mazda! More

Friendly service The German team was simple, informative and friendly. I would recommend them to anyone wanting a change from big dealerships. They gave me what I need The German team was simple, informative and friendly. I would recommend them to anyone wanting a change from big dealerships. They gave me what I needed without hassle. More

"Our first Mazda" My wife and I had been searching for a new smaller car that would eventually serve as the first car for our son. We loved everything the Mazda 3 broug My wife and I had been searching for a new smaller car that would eventually serve as the first car for our son. We loved everything the Mazda 3 brought to the table as far as reliability and safety ratings. We probably visited 10 different dealerships 3 different Mazda dealerships and Brittany and the staff at Germain were far and away more professional than any other dealership we went to. It was a car buying experience never fun no matter how you look at it but they made it enjoyable!! More

Great experience Brittany was very helpful, friendly and efficient. And I decided to lease Mazda 3 with Germain because of the good customer services they provide (car Brittany was very helpful, friendly and efficient. And I decided to lease Mazda 3 with Germain because of the good customer services they provide (car maintenance etc.) More

Best car buying experience ever! Brittany and the people at Germain were so helpful and knowledgeable. There was no high pressure and no games! The past 2 vehicles I purchased (from Brittany and the people at Germain were so helpful and knowledgeable. There was no high pressure and no games! The past 2 vehicles I purchased (from other dealerships) each took 6 weeks from the time I first visited (and was ignored because I'm a woman) to the time they called me with the price I wanted all along. Brittany worked hard to get me a fair value for my trade and the car I wanted for the price I wanted. I couldn't be happier and would recommend them to anyone shopping for a car. I will be back! More

Made it Right The initial customer service was poor. Paul Germain contacted me and made it right. The staff that assisted me were helpful. I would definitely recome The initial customer service was poor. Paul Germain contacted me and made it right. The staff that assisted me were helpful. I would definitely recomend Germain Mazda. Thanks for being proactive and caring about your customers. More

Awesome car buying experience Terry Johnson, Tim Nilsen and Damon Shorterage helped make our car buying experience a great experience. Terry Johnson was patient, and he spent a lo Terry Johnson, Tim Nilsen and Damon Shorterage helped make our car buying experience a great experience. Terry Johnson was patient, and he spent a lot of time answering our questions. He was extremely knowledgeable about the Mazda 6 and took the time to show us how to operate all the features on our new car. Terry even installed our floor mats! Tim Nilsen and Damon Shorterage provided all of the information we needed in order to select the right car at the right price. I highly recommend Germain Mazda and this great team of professionals. More