Germain Mazda of Columbus

Pleasant Experience! We are so pleased with our recent experience at Germain Mazda! We worked with Terry Johnson- he was very knowledgeable, patient and listened to what We are so pleased with our recent experience at Germain Mazda! We worked with Terry Johnson- he was very knowledgeable, patient and listened to what we wanted- there was no pressure or attempts to sell us more than what we needed or wanted! The whole process was quick and painless! Love the Mazda CX5 that we leased! Working with Terry is something we would most definitely recommend! And, the finance portion was easy too- Damon was a pleasure to work with-he is very personable, patient and walked us through all of the details, but made it light and as quick as possible! More

excellent customer service We were looking to purchase a car for our teenage daughter. Terry Johnson took the time to explain all the safety, entertainment and navigation featu We were looking to purchase a car for our teenage daughter. Terry Johnson took the time to explain all the safety, entertainment and navigation features without any sales pressure. Further, he let each of us drive the car on an 8 mile loop that had a nice mixture of driving conditions. He never spoke negatively about competitor vehicles, he instead explained the differences. Sonny, the general manage, also worked with us and demonstrated excellent customer service. We purchased the car from the dealership due to Terry and Sonny's collective professionalism and customer service. More

easy to work with The dealership was easy to do business with. No hagali, no argument just nice people with a great product at a god price. Nice service team and well m The dealership was easy to do business with. No hagali, no argument just nice people with a great product at a god price. Nice service team and well managed. Buying a car from Rusty was like buying a car from my best friend. He took the time to find out what was best for me and my family and he did not try to sell me anything. He simple listened to my needs and showed me what he could do. Easy to do business with and a man I can respect. More

Terry was great.Made the process easy. The drive made this an easy hands down choice from other cars I was looking at. Terry was full of information about the car. Safety and long term us The drive made this an easy hands down choice from other cars I was looking at. Terry was full of information about the car. Safety and long term use was up there in my needs. More

Honest & Professional Terry Johnson assisted my wife and I in finding the car that best suited our needs. He was a straight shooter and polite. It was certainly worth the 2 Terry Johnson assisted my wife and I in finding the car that best suited our needs. He was a straight shooter and polite. It was certainly worth the 2 1/2 hour drive from Kentucky to do business at Germain. More

good experience Bo Stranzin was very friendly and also helpful in ensuring my rental car was returned the next day and that paperwork was faxed to my insurance agent. Bo Stranzin was very friendly and also helpful in ensuring my rental car was returned the next day and that paperwork was faxed to my insurance agent. He sold me a great 2014 ford focus! The manager made paperwork and warranty offers very clear to me. More

Worst experience ever!!!! I was very disappointed with my experience here. I will never return nor will I ever recommend this dealership. BEWARE of the tricks & cons by the sal I was very disappointed with my experience here. I will never return nor will I ever recommend this dealership. BEWARE of the tricks & cons by the salesmen!!!! More

Royal Treatmen t Our buying experience at Germain Mazda was phenomenal! I cannot say enough positive things about the entire visit. Our salesman was incredibly helpf Our buying experience at Germain Mazda was phenomenal! I cannot say enough positive things about the entire visit. Our salesman was incredibly helpful without being "high pressure." However, the entire staff was pleasant & engaging. We were there to look at a new CX-3. I had already been shopping and I knew what I could buy one for. I also knew what my trade-in was worth. I am usually willing to walk off of the lot and head somewhere else to see if I can get a more competitive deal. They made sure that I bought my new Mazda at Germain by their competitive pricing & incredible sales experience. We were treated like royalty at Germain Mazda! More

Good Experience Was searching for a good used car to replace a 2003 Hyundai Sonata owned by my daughter. Located several in the area. Located and purchased a 2102 For Was searching for a good used car to replace a 2003 Hyundai Sonata owned by my daughter. Located several in the area. Located and purchased a 2102 Ford Fusion with 62,000 miles from Germain Mazda for a reasonable price. At first they balked at me taking it to my own mechanic to have a look at it, but then allowed it. Vehicle checked out well with him and now my daughter is very happy. Terry Johnson took care of us and was excellent to deal with. There was an additional person we dealt with briefly, but I can't remember his name. More

Another Great Experience! Another great buying experience with Germain! Leased a Mazda6 from them two years previously and decided I wanted to trade in the 6 and finance a new Another great buying experience with Germain! Leased a Mazda6 from them two years previously and decided I wanted to trade in the 6 and finance a new CX-5. Within an hour of my inquiry Tim and Terry provided me with pricing on the new CX-5 and scheduled an appraisal for my trade-in. Got to the dealership on the day of appraisal and they had the new CX-5 cleaned up and ready for a test drive. Knew that trading in a leased car early might not be the best of ideas, especially a year before, but I was able to get a decent trade value that we both could live with (dealerships need to make money after all). Out of the door and into my new car in less than 3 hours! I did have to go back to the dealership a few days later to get a few accessories installed but Germain was able to put me in a loaner (Mazda 3 GT Hatchback) and the accessories installed and detailing of the car were worth the trip from Pickerington! Would highly recommend this dealership and Mazda to friends and family! More