Germain Lexus of Easton - Service Center

Owner Service experience was excellent as always. Aaron was very helpful and made the extra effort to research a paint issue I had. Very much appreciate the Service experience was excellent as always. Aaron was very helpful and made the extra effort to research a paint issue I had. Very much appreciate the great attitude! More

Aaron is the best!! Since my wife works and I am retired, I am always the one who brings in her Lexus for service. Everyone is always outstanding but I believe Aaron goe Since my wife works and I am retired, I am always the one who brings in her Lexus for service. Everyone is always outstanding but I believe Aaron goes even above and beyond that. He is a major asset to your business. More

Great service Aaron was very friendly and professional. He explained all the service that would be performed and the cost. He also arranged for an on-the-spot loa Aaron was very friendly and professional. He explained all the service that would be performed and the cost. He also arranged for an on-the-spot loaner, since the service would take longer than I had expected. Dale Niesz More

Lexus at it's Best Really enjoyed Lexus of Easton so far. We bought a great 250h and they've help keep it great condition. Very knowledgable, friendly and gracious. W Really enjoyed Lexus of Easton so far. We bought a great 250h and they've help keep it great condition. Very knowledgable, friendly and gracious. With car washes and vacuuming, nice waiting room and polite employees throughout the facility goes a long way, thank you! More

Great Service Brought my 2003 ES 300 to Germain after having problems at a local repair shop. Aaron was exceptionally helpful and knowledgable - he took the time t Brought my 2003 ES 300 to Germain after having problems at a local repair shop. Aaron was exceptionally helpful and knowledgable - he took the time to explain the mechanical issues to me even though I had arrived to pick up he car after he was supposed to be off work for the day! I cannot say enough good things about his work ethic, knowledge and friendly/helpful attitude! More

Overall good All was good except they did not appraise the car as anticipated. I will have to set aside time to bring the car back in for an appraisal to determin All was good except they did not appraise the car as anticipated. I will have to set aside time to bring the car back in for an appraisal to determine if we will consider trading it in as requested. More

Service Aaron Doty was great to work with. From the moment my husband and I stepped into his office, we knew he was all about quality customer service. My Le Aaron Doty was great to work with. From the moment my husband and I stepped into his office, we knew he was all about quality customer service. My Lexus is a 2001 GS 300, and we were very concerned of the issues of service it needed. Aaron was very pleasant to work with and he took the time to explain all of the needed repairs and kept us informed on all issues. More

Complete Satisfaction This recommendation is being given for Janet Jamison. We have purchased two RX 350's in the past 6 years and have loved both of them. We met with Jan This recommendation is being given for Janet Jamison. We have purchased two RX 350's in the past 6 years and have loved both of them. We met with Janet and she made us feel very welcome and comfortable, as if we had known her for years. She is very professional and knowledgeable of the products she is selling. Our dealings with your Lexus Dealership at Easton Town Center and especially with Janet have been on a professional level, but also on a personal level. Janet keeps in touch with us and always contacts us on our birthdays and our anniversary. I cannot say enough about Janet and her great personality. She is definitely an asset to your Lexus dealership and we always feel comfortable to stop and see her when we come in for service.. Sincerely, Pam and David Verne More