Germain Lexus of Easton

Great experience with Jay Purchased a 2016 RX350 from Jay. He was helpful, responsive and stayed in touch without being overbearing. Probably the best car buying experience I c Purchased a 2016 RX350 from Jay. He was helpful, responsive and stayed in touch without being overbearing. Probably the best car buying experience I can recall. Car was spotless (as it should be) and everything was explained -- it had a lot of features. All in all, I'd buy another car from Jay. Good stuff. More

Personal attention sets Germain Lexus of Easton apart! Although we got off to a rocky start due to an online customer purchasing sight unseen the 2013 Lexus GS 350 I was interested in, the sales staff inc Although we got off to a rocky start due to an online customer purchasing sight unseen the 2013 Lexus GS 350 I was interested in, the sales staff including Eric Montalvo, Preston Hutchins and the owner Rick Germain made sure I was satisfied. In Eric's absence Preston assisted me in purchasing a year newer GS for about the same price as the 2013. Since the sale Eric has gone out of his way to take care of us and the personal email to me from Rick Germain, promising an excellent owner/dealer experience, was much appreciated. More

Ease of Doing Business Zach Johnson listened! Excellent service and he followed through and answered all my questions! Being a professional woman that is very important fo Zach Johnson listened! Excellent service and he followed through and answered all my questions! Being a professional woman that is very important for me. Thanks! More

Aso and Zach are the best of the best! These two are the definition of class and superb customer service. Everything I needed and requested was met. Gave me the best deal possible and made These two are the definition of class and superb customer service. Everything I needed and requested was met. Gave me the best deal possible and made me feel like a guest in their home. Thanks to them we will be life time customers! More

Great car buying experience! Zach Johnson made my car buying experience a breeze. He followed through on everything I ask of him. He followed up with several calls to make sure Zach Johnson made my car buying experience a breeze. He followed through on everything I ask of him. He followed up with several calls to make sure I was happy with the car and if I had any questions. One day, several months after I purchased the car I was walking through the dealership to go to a technology class and he went out of his way to greet me by name and he knew the kind and color of car I purchased. He is always friendly when I see him at the dealership. More

Best Experience Ever This is the first car I've ever purchased from a Germain dealership, but it certainly won't be my last. Shopping for a car can often be intimidating, This is the first car I've ever purchased from a Germain dealership, but it certainly won't be my last. Shopping for a car can often be intimidating, especially if you're a woman, but Preston and the rest of the staff at Germain Lexus of Easton made the entire experience comfortable and easy. Not once did I feel that I was being taken advantage of or talked down to. (ladies, you know what I'm talking about!) I'll be sending any friends and family in search of car straight to Preston! More

great experience Always have had excellent treatment at the dealership. The sales staff treat you with respect and have a great knowledge of there inventory. and servi Always have had excellent treatment at the dealership. The sales staff treat you with respect and have a great knowledge of there inventory. and services. More

Stress free After spending far too much time shopping for, researching, and test driving cars, I came into Germain Lexus at Easton and purchased a 2014 Jeep Chero After spending far too much time shopping for, researching, and test driving cars, I came into Germain Lexus at Easton and purchased a 2014 Jeep Cherokee. Working with Shea Thompson was stress free and without pressure. He was accommodating, informational, and made what I expected to be a painful experience fun. I felt like my experience at Germain Lexus was much more transparent than other dealerships where I had shopped. It truly felt like the whole team was working with me, rather than pushing a sale. I will definitely be back. More

Great experience all around. Eric/Shane were super helpful We really liked the buying experience at Germain Lexus. Of all the dealers we visited in the Columbus area, Eric and Shane were super professional, hi We really liked the buying experience at Germain Lexus. Of all the dealers we visited in the Columbus area, Eric and Shane were super professional, highly responsive and provided a ton of assistance. They also did not pressure us at all and gave us space on our test drives. We would recommend Germain and especially Eric and Shane to our friends. More

Amazing experience.... AGAIN! Everyone at Germain Lexus of Easton is knowledgeable and very helpful. There is no doubt that their goal is to make the car buying experience hassle Everyone at Germain Lexus of Easton is knowledgeable and very helpful. There is no doubt that their goal is to make the car buying experience hassle free. More