Germain Lexus of Easton

Janet is Amazing! Janet is professional, knowledgeable, accommodating, and personable. She went above and beyond to ensure I had nothing but the best experience from st Janet is professional, knowledgeable, accommodating, and personable. She went above and beyond to ensure I had nothing but the best experience from start to finish. I will highly recommend her to others! More

Salesmanship was top notch Perston Hutchins was the person that gave me the opportunity to buy my Lexus. I appreciated his patience in educating me. He really spent time with me Perston Hutchins was the person that gave me the opportunity to buy my Lexus. I appreciated his patience in educating me. He really spent time with me but was not over pushy. I absolutely abhor salesman that have to keep running back to their "manager" to find out things. Preston took care of it all. More

Extraordinary experience! I was not your typical Germain Lexus buyer. I had been searching for months for a vintage VW Camper, and I found one online: a 1984 Volkswagen Vanag I was not your typical Germain Lexus buyer. I had been searching for months for a vintage VW Camper, and I found one online: a 1984 Volkswagen Vanagon Westfalia. When I called, I learned that it was at Germain Lexus of Easton, but it had already been sold. These vehicles disappear as soon as they hit the market, so I wasn’t surprised, but I was very disappointed because it was exactly what I was looking for. A week later, Preston called me to tell me the deal had fallen through and that I was next on the wait list; I was impressed that he had kept my contact information on file. I drove to the dealership two hours later and decided to purchase the vehicle on the spot. This was a pretty special vehicle, and Preston knew its story well. The sole owner had traveled the country in this bus. He kept maps of his trips and hand-written maintenance records. He even included the original window sticker from 1984. The camper is 32 years old, but it looks and runs like it came off the showroom floor. Preston and the folks at Germain Lexus felt genuinely connected to me when they saw how committed I was to continuing the vehicle’s legacy and care. Every step of the process with the staff at Germain Lexus was perfect—sales, financing, title and license. I am planning to frame the map of the previous owner’s first cross-country road trip, and one day, I hope to take the same trip. I parked this gem in the garage for the winter, and in May, I am taking it on the road. I haven’t decided where yet, but I am looking forward to many summers of adventure. Preston and everyone at Germain Lexus of Easton—you’re the best. More

Shea Thompson was an absolute joy to work with. Very upfront and honest and very funny. I would definitely recommend anyone in the market for a vehicle to come see was an absolute joy to work with. Very upfront and honest and very funny. I would definitely recommend anyone in the market for a vehicle to come see Shea Thompson More

Great service on used car purchase The purchase process was very efficient and we got a great deal on our vehicle. Both Matt and Shane were wonderful to work with and we will definitely The purchase process was very efficient and we got a great deal on our vehicle. Both Matt and Shane were wonderful to work with and we will definitely look here first when in need of another vehicle. More

Great Experience I just purchased my first Lexus and had a wonderful experience. Everyone we worked with was extremely nice and very helpful. Preston was very knowledg I just purchased my first Lexus and had a wonderful experience. Everyone we worked with was extremely nice and very helpful. Preston was very knowledgable on the product and really took the time to show us everything the RX350 had to offer. Shane made the purchasing extremely easy & was very helpful. We really enjoyed working with everyone at Lexus and would highly recommend it. We look forward to our next purchase from them! More

Buying my first car! Preaston and Ted were fabulous! I am VERY happy with my purchase! I will definitely come back and purchase again! I will recommend to everyone I know! Preaston and Ted were fabulous! I am VERY happy with my purchase! I will definitely come back and purchase again! I will recommend to everyone I know! More

Helpful and accommodating My wife and I recently purchased a used BMW and were pleasantly surprised at how smooth the process was given our hectic schedule. The sales person, My wife and I recently purchased a used BMW and were pleasantly surprised at how smooth the process was given our hectic schedule. The sales person, Preston, was more than accommodating meeting with the two of us seperately as our work schedules conflicted and ensuring the vehicle was ready for both of us to test drive when we arrived. It was a pleasure doing business here. More

Pleasant car buying experience! My husband and I would highly recommend Eric Montalvo and Germain Lexus of Easton if you are looking for a used car. We saw several used RX 350s onli My husband and I would highly recommend Eric Montalvo and Germain Lexus of Easton if you are looking for a used car. We saw several used RX 350s online that we were interested in seeing. We also had plans to visit three other dealers within 3 miles of Germain to look at other makes and models. Eric met us outside just as soon as we arrived, in a casual, friendly manner and approach. He introduced himself and asked who was the one looking an maybe buying. What a great way to start a buying experience being that I am the women! Once Eric knew it was me, he asked me the questions about what I was looking for in a car etc. I test drove two vehicles and landed on my favorite. Through the process, even though I thought I needed to go see the other vehicles, we decided that Ted and Eric were making this experience so great and being fair that we bought the vehicle without going anywhere else! Eric offered to and did connect my phone to Blue tooth so it was ready to go when I headed home. I will recommend Eric M and this dealership to friends and family. There are two items I would mention for improvement; The first is that another sales man, Melvin, come into Eric's space just after the test drive, with me sitting there, and said to Eric, "what did you do, steal my customer?". Again Eric was completely professional. To be clear, no one met us in the lot except Eric. It irritated me that another member would feel it acceptable to make such a comment in front of a customer especially given that we had no interaction. The second item is related to financing. We were provided the rate etc. and decided to go with this, for simplicity purposes, even though it was .2 above our bank rate. At the point I was signing the loan paperwork, I learned that there is an early payoff penalty and a loan application fee. Between these two fees, it is $345.00. So, please be aware to ask these questions up front because it may change how you finance. More

Very Personalized Service On February 6th I went to Germain to see about getting a Lexus sedan that would drive more comfortably than my IS350. Don't get me wrong. I love that On February 6th I went to Germain to see about getting a Lexus sedan that would drive more comfortably than my IS350. Don't get me wrong. I love that car!! It just doesn't love me anymore. After getting through some health issues I realized that my body could not handle a sport suspension any longer. I spoke with Preston, who knew of my issues during my ordeal, and asked what he could recommend for me. He put me behind the wheel of an ES350 because he felt that the suspension would be more comfortable for me. He was 100% right. After driving it for a couple hours I was convinced!! I keep coming back to Germain Lexus because they get me. They know what I'm looking for even if I can't quite describe it myself. This is my 5th Lexus that I have owned and the only place I will go is Germain Lexus of Easton. They make the process easy and, most importantly, they listen. More