Germain Lexus of Easton

My first experience with Bryan Jordan at Germain Lexus of Easton was for a promotional test drive. At that time I wasn't ready to give up my Volvo and wasn't sure the Lexus was for me. Bryan did not pressu Easton was for a promotional test drive. At that time I wasn't ready to give up my Volvo and wasn't sure the Lexus was for me. Bryan did not pressure me to change my mind. He did call to check in a few times over the next six months, even called with his condolences when my Dad died. I remembered his kindness and consideration when I was ready to purchase. Bryan found exactly what I was looking for and made the purchase process virtually seemless. After my purchase Bryan called to ensure I was familiar with all of the features of my new Lexus, even offering to help set up my Bluetooth feature with me. Great job Bryan and Germain Lexus of Easton!! More

I have bought several cars from this particular dealership and I will continue to make my purchases there. They have always been very good to deal with and the service we get from them is outstand dealership and I will continue to make my purchases there. They have always been very good to deal with and the service we get from them is outstanding. I think they understand that I drive around 100 miles to get to them and they know that I want the best deal possible and I have always walked away feeling like I got a fair deal. More

Bryan everything he needed to do to get me what my wife and I wanted. Everything my wife asked was quickly investigated and answered. He was friendly and informative. I believe he is an asset to the dealer and I wanted. Everything my wife asked was quickly investigated and answered. He was friendly and informative. I believe he is an asset to the dealership and I would be happy to refer others looking for a new vehicle to Germain Lexus because of this young man. More

I initially visited Germain's of Easton, even though it wasn't as close to me as their Dublin dealership, because my sister had previously purchased an RX300 (and recently purchased a new RX350 as well)and wasn't as close to me as their Dublin dealership, because my sister had previously purchased an RX300 (and recently purchased a new RX350 as well)and she was very pleased with the dealership's service, and of course, the Lexus itself. From that first meeting with Justin Bay almost three years ago, my wife and I felt very comfortable with both he and the top quality facility that they have there. We have now purchased our second Lexus from Justin (GX460) and continue to feel very confident in the dealership. Everyone there has made us feel like any questions or concerns we have are very important to them. We had some issues with our RX350 and Service Manager Milt Erb was extremely dedicated to solving our concerns. If you're looking for an enjoyable experience at visiting a dealership with no pressure, whether you are ready to buy or are just looking at what is available, you couldn't do better than to visit Germain's Lexus of Easton or talking to Justin Bay. More

I've dealt continuously with Brian Jordan, Sr and now Jr for several years, with only the most favorable results. The friendships we have developed approach that of family-like comfort levels. At my sugges for several years, with only the most favorable results. The friendships we have developed approach that of family-like comfort levels. At my suggestion other members of my family consider this Germain dealership first. More

I bought my New Lexus here from Bob Havey and had such a great experience with the outstanding service and personal relationships they build, that I came back to buy a used car to drive to work. I have boug great experience with the outstanding service and personal relationships they build, that I came back to buy a used car to drive to work. I have bought 6 new cars in the past 10 years and this is the only time I have returned to a dealership. Bob went out of his way to make me feel comfortable and didnt presure me. They make you feel important everytime you deal with them. If your going to buy a luxury car I highly recommend a Lexus and purchasing it from Bob at Germain Lexus of Easton. More

I had an excellent experience working with Germain Lexus of Easton and Mark. I took my time looking at vehicles and felt no pressure making the purchase when I did. I also appreciated Mark showing me the of Easton and Mark. I took my time looking at vehicles and felt no pressure making the purchase when I did. I also appreciated Mark showing me the different features on several makes and models and making sure I knew everything about the right vehicle for me. I have also received follow up phone calls from Mark and the dealership after the sale which shows me that service is of high importance there. I would highly recommend the Germain Dealerships to anyone who is in the market for a vehicle; both new and used. More

I have bought two Lexus from Justin Bay and before that he was one of the people we had dealings with during the care of our previous RX300 that we had acquired from a dealer in Cleveland. We were always t he was one of the people we had dealings with during the care of our previous RX300 that we had acquired from a dealer in Cleveland. We were always treated with the utmost respect and courtesy. Justin is one of the main reasons I return to Germain Lexus of Easton. The level of service and dedication that all the employees give makes me return without a second thought as to how I will be treated and how my car will be taken care of expediently and with the highest degree of professionalism. Sincerely, Sheila Sorrell More

I have purchased MANY cars in my life and I can say without hesitation that I have never had a better experience than my recent experience at Germain Lexus of Easton! Brian Jordan helped find the EXAC without hesitation that I have never had a better experience than my recent experience at Germain Lexus of Easton! Brian Jordan helped find the EXACT car I wanted, and Cliff Stoudt completed the sale with me teaching how to utilize all the goodies on my new GX460. The thing that impresses me the most is the service AFTER the sale! Cliff stays in touch regularly, I receive service reminders and even occasional phone calls just to be sure I am still 110% THRILLED with my new Lexus. I have, and will continue to highly recommend my salesperson, Cliff Stoudt, and Germain Lexus of Easton to all who will listen! More

I love the friendliness and atmosphere of Germain. When I bought my Lexus I had my daughter with me and she became bored very fast. While sitting in a car on the showroom a salesman locked the car and by I bought my Lexus I had my daughter with me and she became bored very fast. While sitting in a car on the showroom a salesman locked the car and by accident the car alarm went off. The dealership reacted very nicely and in good manner. The used and new car sales individuals make it a pleasant experience for the entire family. Service is never an issue as I always have options for a loaner or given the fact I work close they always drop me off and offer to pick me up when service is completed. This is a huge plus for such a busy person as myself. More