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Germain Lexus of Easton

Columbus, OH

4.9
619 Reviews

4130 Morse Crossing

Columbus, OH

43219

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Showing 619 reviews

July 02, 2016

Great experience! We found the Mercedes SUV online, we called and spoke with Preston and he arranged for us to come and drive it , had it ready when we got there. He wa More

by Republican1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Hutchins
Jul 07, 2016 -

Germain Lexus of Easton responded

Hi Diane! It is good to know that Preston and the rest of the Germain Lexus of Easton team were able to make your trip to Columbus from Kentucky worth the drive! Congratulations on your new purchase and thank you for your review!

June 28, 2016

Buyers beware I baught a supposedly certified used Lexus IS250 car with a clean car fax; at least that's what Preston the salesman said. A year later when I go to t More

by cblspeters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ted Santagata, Preston Hutchins
Jul 08, 2016 -

Germain Lexus of Easton responded

We're sorry to hear that you feel unhappy with our dealership Chett. Every preowned vehicle we sell comes with a complimentary CarFax for the consumer to review and is available in the dealership as well as on every listing we find. If minor accidents occur to a vehicle and the repairs are done well, this shouldn't devalue a vehicle dramatically. Some dealers may use minor accidents as a tactic to negotiate the price down by devaluing it.

May 26, 2016

Pre Owned Lexus Purchase We purchased a per owned certified Lexus 300h on 5/21/16. I drove from the suburbs of Cleveland. The sales consultant (Matt Wilhelm) was knowledge abl More

by Pradeep Pinto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Wilhelm
Jun 23, 2016 -

Germain Lexus of Easton responded

We are glad we could make the drive worth it for you! Thank you for your business and for taking the time to write us a review! We look forward to working with you again in the future!

May 08, 2016

Very pleasant buying experience We arrived with a specific car in mind. As we pulled up it was already brought up for us to view. We were greeted by our salesman, Matthew Wilhelm, wh More

by Mills
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Wilhelm
Jun 23, 2016 -

Germain Lexus of Easton responded

Thank you so much for your endorsement and for writing your review! We do our best to make sure our customers feel satisfied from the moment they arrive at the dealership, and it sounds like Matthew did just that for you! Enjoy your new purchase!

May 06, 2016

Excellent from start to finish Bought a pre-owned Honda Insight from Eric M. I recommend both the dealership and Eric, as they made the buying process both easy and exciting. They More

by Adam_barham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montalvo
Jun 23, 2016 -

Germain Lexus of Easton responded

Hi Adam! We are thrilled that you are satisfied with the outcome of your purchase! Buying a new car is very exciting and it is great that Eric and the rest of the employees here at Germain Lexus of Easton were able to reinforce that feeling for you. Congratulations on your Honda Insight and we look forward to seeing you in the future!

April 28, 2016

Vehicle Purchase I purchased a new vehicle at Germain Lexus in November 2015. I had a wonderful experience. I worked with Zach Johnson over a period of several mon More

by Mhack
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bennie Fornash, Zach Johnson
Jun 23, 2016 -

Germain Lexus of Easton responded

Being able to help our customers have an easy and pleasant visit with us at Germain Lexus of Easton is something that we value and enjoy doing! We are glad to hear that you felt happy with the relationships you formed with our employees and your purchase. Thank you so much for your endorsement and for taking the time to write your review!

April 18, 2016

Excellent Service I recently purchased a car from Germain Lexus at Easton/ pre-owned. It was a great car buying experience. Matt Wilhelm was on top of things. Great f More

by kimmyc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilhelm!!!!!, Eric Welch, Lyn Starcher
Jun 23, 2016 -

Germain Lexus of Easton responded

Thank you so much for taking the time to endorse Germain Lexus of Easton! It is great to know that our employees are going above and beyond to provide our customers with an easy car buying process. We look forward to continuing our relationship with you and hope you continue to enjoy your purchase!

March 31, 2016

Outstanding, excellent service! Bryan and the other staff made this the best new car lease we have had in a long time. They worked very hard to provide me with all my car needs and More

by SUVLover88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Jordan, Alena Bankes, Bennie Fornash
Jun 23, 2016 -

Germain Lexus of Easton responded

Hi Cheryl! We are happy to hear that our employees' attention to detail and service helped you to have such a positive visit with us here at Germain Lexus of Easton. Thank you for your business and for taking the time to write us a 5-star review!

March 18, 2016

Good experience, friendly I came in to check out a car I saw online, Matt was and the staff were friendly, helpful, and answered all the questions I had. Happy with the car I g More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Wilhelm
Jun 23, 2016 -

Germain Lexus of Easton responded

Thank you, David, for taking the time to write your review! Congratulations on your purchase and we look forward to seeing you again soon when it's time for your car's routine maintenance!

March 06, 2016

Pleasant Experience After missing out on two previous car deals, Shea Thompson walked me through getting my Lexus GX470. He was diligent in his follow-ups and kept the l More

by Diana720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shea Thompson
Jun 23, 2016 -

Germain Lexus of Easton responded

Hi Diana! That is so wonderful that Shea and the rest of the Germain Lexus of Easton team were able to leave you feeling so satisfied with your visit. Enjoy your Lexus GX470 and we can't wait to see you again soon!

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