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Germain Lexus of Easton

Columbus, OH

4.8
627 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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4130 Morse Crossing

Columbus, OH

43219

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Showing 627 reviews

January 19, 2016

Top Notch Service - With NO Pressure! We bought a 2013 Buick LaCrosse from Shea Thompson. All I can say is that it was one of the best service/experiences I have ever had. I would definite More

by Radams45601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shea Thompson
Feb 12, 2016 -

Germain Lexus of Easton responded

A no pressure sales approach is what we're known for throughout the city. When you have great products, at great prices, and knowledge sales consultants, there's no need to pressure anyone into a purchase. We're so happy that you're pleased with your Buick and we hope you enjoy it for many years to come!

January 18, 2016

Quality vehicles Pros;I purchased my vehicle and Germain of Easton. Bryan was very patient in helping us select our vehicle. We didn't feel pressured or obligated Tha More

by Mr. B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Welch, Bryan Hammond
Feb 12, 2016 -

Germain Lexus of Easton responded

Purchasing a new vehicle is a big decision and sometimes it can take more time to make sure it's the right choice. We're so happy that you enjoyed working with Bryan and we hope you enjoy your new Lexus! Congratulations and thank you for the review!

January 18, 2016

Loving my NEW 2016 RX 350 After having the new sassy looking 2016 RX on my Dream board for months...my husband purchased it & I got it right after Christmas! Jay even made sure More

by Doug & Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JB Woodring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Daniels, Jay Jackson, Bennie Fornash
Feb 12, 2016 -

Germain Lexus of Easton responded

Hi Doug and Cindy! We love the new RX and it's updated styling so we're thrilled to hear that you do too! Some people thing the big red bow thing is only in TV commercials, but we're tickled that Jay made it a reality for you guys! If you have any more questions about your head turning new wheels, feel free to reach out to JB in the technology center for more assistance. If not, we'll see when it's time for your routine maintenance. Congratulations and thank you for taking the time to tell everyone about your experience!

January 18, 2016

Fourth Lexus, Most technology I purchased a 2016 RX350 from Germain Lexus, with the Luxury package and many options. I love the vehicle, all of the "toys" in the form of technolog More

by Cwall
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Janet Jamison, Eric Welch, Lyn Starcher, Bennie Fornash, Alena Hayden
Feb 12, 2016 -

Germain Lexus of Easton responded

We're so happy to hear that Alena has been so helpful in going over all the features of your beautiful new 2016 RX350! The Lexus Technology Center is always open to our customers, so feel free to give Alena a call anytime you have a question. Thank you for letting us know how great of a job everyone did during your recent visit!

January 18, 2016

Lexus Technology Specialist I arrived at Lexus of Easton with a few concerns regarding the technology features in my LS 460. I was immediately approached by a kind salesman who u More

by ACWSR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alena Hayden
Feb 12, 2016 -

Germain Lexus of Easton responded

Hi Anthony! We really appreciate all your kinds words about Alena and the assistance she lead in getting you set up. We think she's a wonderful member of our team and we couldn't be happier to hear that you completely agree! Thank you for spreading the word about Alena and the customer service Germain Lexus provides!

January 17, 2016

GREAT experience at Lexus Easton My experience at Lexus Easton was over the top. I used to take my 2010 Lexus RX 350 to them for servicing and was always impressed. I decided to lease More

by Teri T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels, Alena Bankes, Ken Collins, Jay Jackson
Feb 12, 2016 -

Germain Lexus of Easton responded

Hi Teri! We're so glad that Jay and Alena's extra's steps have made you absolutely love your new '15 RX! Congratulations on your new Lexus and thank you for sharing your story!

January 17, 2016

"Great Customer Service" The staff at Germain Lexus of Easton has been very professional and easy to work with in acquiring each of our Lexus ES 350s. The 2016 model that we More

by Rick & Karen McKee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Havey
5.0
This rating includes all reviews, with more weight given to recent reviews.
JB Woodring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyn Starcher, Erv Konrad
Feb 12, 2016 -

Germain Lexus of Easton responded

Congratulations Rick and Karen on your third Lexus! We're so happy that Bob has made the process so easy and continues to make sure you're completely satisfied with your vehicle. Thank you for letting us know how much you appreciate our team here, and for this wonderful review!

January 16, 2016

A great experience I was very hesitant to leave Cadillac but so far I could not be more pleased with my Lexus and the experience thus far. Aso went above and beyond to More

by Chefvincenzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Havey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aso Danso, Alena Hayden
Feb 12, 2016 -

Germain Lexus of Easton responded

We completely understand the hesitation to leave a car company that you are accustom to but we couldn't be more pleased that you've joined the Germain Lexus family! It's great that Bob and Aso were able to get you into the perfect vehicle and that Alena was able to show you all the amazing new features in your Lexus! Thank you for the review!

January 16, 2016

6 Time Lexus Owner - Germain Lexus of Easton I have worked with Bob Havey to purchase 6 Lexus Automobiles. In short, Bob is true professional in his field. He goes above and beyond to insure th More

by Monte_bjat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken Collins
Feb 12, 2016 -

Germain Lexus of Easton responded

We really appreciate knowing that our customers think so highly of our team members here at Germain Lexus! It's wonderful that you, Bob, and Ken have developed such a trusting relationship over the years and that you can trust that everything will always be done in a professional and no-pressure manner to ensure a great purchasing experience. Thank you for your review!

January 16, 2016

My new Lexus 2016 Jay Jackson was a very thorough and helpful salesman throughout this process which took several months as I wanted a precise color car and wasn't in More

by Joysoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jackson
Feb 12, 2016 -

Germain Lexus of Easton responded

We're glad that you and Jay were able to get you into the exact vehicle you wanted. That's much more important to us at Germain Lexus than making a quick sale. We look forward to seeing you in for your routine maintenance!

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