Germain Lexus of Easton

Excellent experience Zach and the dealership were great in helping me surprise my husband with an early Christmas gift, complete with a bow! They even got in on the surpr Zach and the dealership were great in helping me surprise my husband with an early Christmas gift, complete with a bow! They even got in on the surprise by fibbing a little to get him into the showroom so we could surprise him. Thanks to Zach for creating a wonderful experience for us to remember for years to come. More

GREAT EXPERIENCE Greg Saylor and the team at Germain Lexus of Easton are wonderful to work with. Honest people with great attention to detail. They answered all my q Greg Saylor and the team at Germain Lexus of Easton are wonderful to work with. Honest people with great attention to detail. They answered all my questions and were extremely knowledgeable. I can't see myself ever going to another dealership in the Columbus area. More

Overall positive new car buying experience My husband and I went into this dealership to start the process of data gathering to determine what new car we wanted to buy. We planned to look at se My husband and I went into this dealership to start the process of data gathering to determine what new car we wanted to buy. We planned to look at several brands. However, they made it so simple, gave us a pricr we could live with and we loved the car so much that we purchased the car that day. More

one of the best car buying experiences! This was the first time we were buying Lexus, and this dealership made our experience quite pleasurable. Everyone at the facility were knew their ro This was the first time we were buying Lexus, and this dealership made our experience quite pleasurable. Everyone at the facility were knew their role and the process was smooth. More

Excellent Service Alena was very helpful and informative. She carefully walked me through all of the bells and whistles on my new Lexus. Thanks to her help with set u Alena was very helpful and informative. She carefully walked me through all of the bells and whistles on my new Lexus. Thanks to her help with set up and explanations, none of this technology is wasted on me. More

Satisfied 450h owner Just bought my 2nd Lexus from this dealership and sales associate Preston Hutchins after having purchased a HS 250h about 5 years ago through him at t Just bought my 2nd Lexus from this dealership and sales associate Preston Hutchins after having purchased a HS 250h about 5 years ago through him at this same dealership.Preston once again proved knowledgeable,fair,courteous ,and a gentleman as he made sure the car had been detailed and available so my 90 mile and 1 1/2 hour drive from Dayton wouldn't be a waste of time.He is a superb ambassador for both the Lexus brand and the Germain Lexus of Easton dealership!I will continue to recommend this dealership and Preston to others.Also,a nice young lady named Alena did a great job explaining the technological interior creature comforts of the car to my wife and I. More

Hassle free and expedient excellent customer service. Called to speak to a salesperson about a vehicle on the website inventory and was put in contact with Bob Havey who handled all my requests and we str Called to speak to a salesperson about a vehicle on the website inventory and was put in contact with Bob Havey who handled all my requests and we struck a deal within hours back and forth on the phone. I travelled 500+ miles to make this purchase from Germain and would consider doing it again due to the customer service and teamwork from the entire staff. They accommodated my unannounced early arrival to pick up the vehicle without hesitation. I even received a call from Bob from his vacation the day after I picked up the vehicle, as he was on vacation the day I took delivery, to ensure the pick up went well and to thank me again. Great experience and I would recommend this dealership and Bob Havey with the highest regard. Entire staff was friendly, helpful, and seemed genuinely appreciative of my business. More

Easy to work with! Jay was excellent to work with! Professional and attentive, and very knowledgeable. The process was quick and painless. I also appreciate the overview Jay was excellent to work with! Professional and attentive, and very knowledgeable. The process was quick and painless. I also appreciate the overview of all the vehicles features and programming after the sale. More

Excellent Service Greg was outstanding throughout the entire process. We spoke over the phone several times and he even answered on his day off. Greg was very attentive Greg was outstanding throughout the entire process. We spoke over the phone several times and he even answered on his day off. Greg was very attentive, knowledgable and, if you can believe it, FUN to work with. The facility is beautiful-nothing like other dealerships. You feel as though you are in the lobby of a grand hotel rather than a car dealership. I am in Pittsburgh, and will make the ride again when the need (or just plain desire), for a new vehicle arises. The other staff I was in contact with was equally wonderful. THANK YOU Germain! You and your staff knocked it out of the park. Great prices, great service and an excellent sales staff. More

Professional, easy to work with Greg was very professional and was knowledgable in the information and options he gave us. The vehicle we purchased was well priced and in great condi Greg was very professional and was knowledgable in the information and options he gave us. The vehicle we purchased was well priced and in great condition. I would happily work with him again. More