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Germain Lexus of Easton

Columbus, OH

4.9
620 Reviews

4130 Morse Crossing

Columbus, OH

43219

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Showing 620 reviews

January 23, 2016

Hassle free and expedient excellent customer service. Called to speak to a salesperson about a vehicle on the website inventory and was put in contact with Bob Havey who handled all my requests and we str More

by Jmcvea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A woman from technology went over the features of the car with me and offered help via as well. I would highly recommend her as well., Bob Havey, Ken Collins, Jay Jackson
Feb 12, 2016 -

Germain Lexus of Easton responded

We're so happy that we could make the 500 mile gap completely worth it! Bob, Jay, and Ken are the perfect guys to have make your experience worth the trip. We're also happy to read that you enjoyed working with Alena and her going over all the technology with you inside your new Lexus. Thank you for the review!

January 22, 2016

Excellent Service Greg was outstanding throughout the entire process. We spoke over the phone several times and he even answered on his day off. Greg was very attentive More

by Raemie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Saylor
Feb 12, 2016 -

Germain Lexus of Easton responded

We love hearing when we've made a new customer who's so excited about their new purchase that they're already talking about their next purchase! Greg's a wonderful sales consultant and we couldn't be more pleased to hear that you two had a great time finding you the perfect vehicle. Congratulations on your new vehicle and we look forward to seeing you again!

January 21, 2016

Great service, sales, and quality. We had an appointment with a different sales guy. By default Bryan helped us. Lucky for us he is a great sales man. He's fun and kept us entertained. More

by TashaRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Jordan, Eric Welch
Feb 12, 2016 -

Germain Lexus of Easton responded

Hi Tasha! We're glad that Bryan was such an excellent fit for you and everyone had such a good time finding you the perfect vehicle! We really appreciate you taking the time to review us.

January 21, 2016

Top Salesman If you was a salesperson that listens and will help you from the beginning of the sales process to the end and will always keep your interest in mind, More

by January507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Havey
Feb 12, 2016 -

Germain Lexus of Easton responded

Your description of Bob Havey is a great one! We think he's a wonderful guy that will always look out for his client's best interest and genuinely cares about their happiness. We're so happy that you think so too!

January 21, 2016

Overall great experience at Germain Lexus of Easton Bob Havey has sold me my 3 Lexus ES cars in the past 10 years. Bob is an exceptional salesperson whom I would greatly recommend to anyone interested More

by Kate123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Havey
Feb 12, 2016 -

Germain Lexus of Easton responded

Hey Kate! We really appreciate all of your loyalty to Germain Lexus and we're so happy to hear that you and Bob have created such a wonderful relationship! We appreciate all of your kind words and thank you for 5 star review!

January 21, 2016

Great car and great service! Buying from Germain Lexus of Easton was a great experience. Everyone at the dealership is very friendly! Eric Montalvo helped me through the car buy More

by sarapcolumbus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montalvo
Feb 12, 2016 -

Germain Lexus of Easton responded

Your endorsement means a lot to us Sara! We're glad that Eric was so fantastic at helping you find the perfect vehicle! Congratulations on your purchase and we look forward to seeing you again!

January 21, 2016

Professional, easy to work with Greg was very professional and was knowledgable in the information and options he gave us. The vehicle we purchased was well priced and in great condi More

by Mullins21447
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Saylor
Feb 12, 2016 -

Germain Lexus of Easton responded

Congratulations on your new vehicle! We're so pleased to hear that you loved spending time with Greg and appreciated everything he did for you. We really appreciate your business and look forward to working with you again!

January 20, 2016

Great experience with Germain Lexus I walked into the dealership looking for a new Lexus RX for my wife for Christmas. The store had officially just closed, but the salesman I met, Bob More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Havey, Aso Danso
Feb 12, 2016 -

Germain Lexus of Easton responded

We're honored to have been a part of your Wife's Christmas gift this year! It's hard to beat a new Lexus RX as a gift, that's for sure! Thank you for letting Bob, Aso, and JB all be a part of delivering such a wonderful present to your wife.

January 20, 2016

Great experience buying my new Lexus ES Jay was extremely thorough describing all the features of the ES. I made a list of several different cars to look at, but Jay won my husband and I ov More

by Donna
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Jackson
Feb 12, 2016 -

Germain Lexus of Easton responded

Hey Donna! Congratulations on your new ES! We're glad that Jay made the whole experience so positive and that we were able to get you in the perfect Lexus!

January 20, 2016

Friendly professional service with a passion for customer sa Greg Saylor and Shane Kitts are an awesome team. They were able to meet my requirements, which allowed me to be able to purchase the vehicle of my dre More

by Greg C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Saylor, Lyn Starcher, Shane Kitts
Feb 12, 2016 -

Germain Lexus of Easton responded

Hey Greg! We love hearing when we're able to help someone get into their dream car! We understand what a vehicle can mean to an individual and we're so delighted to be part of that! Thank you for letting us know what a good job Greg, Shane, and Lyn did for you.

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