
Germain Lexus of Easton
Columbus, OH
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Hassle free and expedient excellent customer service. Called to speak to a salesperson about a vehicle on the website inventory and was put in contact with Bob Havey who handled all my requests and we str Called to speak to a salesperson about a vehicle on the website inventory and was put in contact with Bob Havey who handled all my requests and we struck a deal within hours back and forth on the phone. I travelled 500+ miles to make this purchase from Germain and would consider doing it again due to the customer service and teamwork from the entire staff. They accommodated my unannounced early arrival to pick up the vehicle without hesitation. I even received a call from Bob from his vacation the day after I picked up the vehicle, as he was on vacation the day I took delivery, to ensure the pick up went well and to thank me again. Great experience and I would recommend this dealership and Bob Havey with the highest regard. Entire staff was friendly, helpful, and seemed genuinely appreciative of my business. More
Excellent Service Greg was outstanding throughout the entire process. We spoke over the phone several times and he even answered on his day off. Greg was very attentive Greg was outstanding throughout the entire process. We spoke over the phone several times and he even answered on his day off. Greg was very attentive, knowledgable and, if you can believe it, FUN to work with. The facility is beautiful-nothing like other dealerships. You feel as though you are in the lobby of a grand hotel rather than a car dealership. I am in Pittsburgh, and will make the ride again when the need (or just plain desire), for a new vehicle arises. The other staff I was in contact with was equally wonderful. THANK YOU Germain! You and your staff knocked it out of the park. Great prices, great service and an excellent sales staff. More
Great service, sales, and quality. We had an appointment with a different sales guy. By default Bryan helped us. Lucky for us he is a great sales man. He's fun and kept us entertained. We had an appointment with a different sales guy. By default Bryan helped us. Lucky for us he is a great sales man. He's fun and kept us entertained. He made sure we got to drive everything before we made a final decision. I will ask for Bryan every time now. Eric in finance rocked also. It was like hanging with friends. More
Top Salesman If you was a salesperson that listens and will help you from the beginning of the sales process to the end and will always keep your interest in mind, If you was a salesperson that listens and will help you from the beginning of the sales process to the end and will always keep your interest in mind, look up Bob Havey! He know his stuff and cares about how he can help. Don't be afraid! Bob with take care of you! More
Overall great experience at Germain Lexus of Easton Bob Havey has sold me my 3 Lexus ES cars in the past 10 years. Bob is an exceptional salesperson whom I would greatly recommend to anyone interested Bob Havey has sold me my 3 Lexus ES cars in the past 10 years. Bob is an exceptional salesperson whom I would greatly recommend to anyone interested in purchasing a new Lexus car. He is a class act who represents Germain with great integrity and professionalism. More
Great car and great service! Buying from Germain Lexus of Easton was a great experience. Everyone at the dealership is very friendly! Eric Montalvo helped me through the car buy Buying from Germain Lexus of Easton was a great experience. Everyone at the dealership is very friendly! Eric Montalvo helped me through the car buying process and helped me make the right choice - he was fantastic to work with. I would recommend everyone to stop in and let the professional staff assist in making the purchase. More
Professional, easy to work with Greg was very professional and was knowledgable in the information and options he gave us. The vehicle we purchased was well priced and in great condi Greg was very professional and was knowledgable in the information and options he gave us. The vehicle we purchased was well priced and in great condition. I would happily work with him again. More
Great experience with Germain Lexus I walked into the dealership looking for a new Lexus RX for my wife for Christmas. The store had officially just closed, but the salesman I met, Bob I walked into the dealership looking for a new Lexus RX for my wife for Christmas. The store had officially just closed, but the salesman I met, Bob Havey, was glad to serve me nonetheless. He is a true professional, friendly, knowledgeable and has a great attitude. Bob bent over backward to help find the right vehicle for my wife and worked closely with Aso Danso the sales manager to get a good deal that worked for all of us. Aso was also very good to work with, very professional, smart, friendly. Since I wasn't totally sure about the color... we did the deal and he gave me a list of all the color combinations. I simply wrapped up an RX book and put it under the tree so she could pick her own colors. When we returned to pick up the vehicle, the entire staff was very courteous and friendly - from the finance manager to the tech guy who trains how to use all the bells and whistles. A very pleasant experience. I highly recommend Germain Lexus of Easton and Bob Havey. More
Great experience buying my new Lexus ES Jay was extremely thorough describing all the features of the ES. I made a list of several different cars to look at, but Jay won my husband and I ov Jay was extremely thorough describing all the features of the ES. I made a list of several different cars to look at, but Jay won my husband and I over with his great attitude. I drove home with a loaner Lexus and came back the day after New Years to pick up my car. Fast service during the holiday season! More
Friendly professional service with a passion for customer sa Greg Saylor and Shane Kitts are an awesome team. They were able to meet my requirements, which allowed me to be able to purchase the vehicle of my dre Greg Saylor and Shane Kitts are an awesome team. They were able to meet my requirements, which allowed me to be able to purchase the vehicle of my dreams. I will definitely be a repeat customer. More