Germain Lexus of Easton

Excellent technology support I needed help with my Bluetooth after purchasing a new phone. When I called the main number, the person who answered was actually a tech support perso I needed help with my Bluetooth after purchasing a new phone. When I called the main number, the person who answered was actually a tech support person. She asked if she could call back at a specified time since I was driving. She called at the specified time and was very helpful, personable, and knowledgeable. Great service, awesome staff at this dealership. More

Zach johnson Zach Johnson was a fantastic salesman when we bought our new lexus. Zach was helpful,informative and personable. We will gladly send friends his way. Zach Johnson was a fantastic salesman when we bought our new lexus. Zach was helpful,informative and personable. We will gladly send friends his way. Zach was never pushy and made our experience enjoyable. More

Excellent experience Zach and the dealership were great in helping me surprise my husband with an early Christmas gift, complete with a bow! They even got in on the surpr Zach and the dealership were great in helping me surprise my husband with an early Christmas gift, complete with a bow! They even got in on the surprise by fibbing a little to get him into the showroom so we could surprise him. Thanks to Zach for creating a wonderful experience for us to remember for years to come. More

Awesome purchase Zach was such a big help and did not mind to stay late to get the good deal for me. Definitely come back for further purchases Zach was such a big help and did not mind to stay late to get the good deal for me. Definitely come back for further purchases More

one of the best car buying experiences! This was the first time we were buying Lexus, and this dealership made our experience quite pleasurable. Everyone at the facility were knew their ro This was the first time we were buying Lexus, and this dealership made our experience quite pleasurable. Everyone at the facility were knew their role and the process was smooth. More

Overall positive new car buying experience My husband and I went into this dealership to start the process of data gathering to determine what new car we wanted to buy. We planned to look at se My husband and I went into this dealership to start the process of data gathering to determine what new car we wanted to buy. We planned to look at several brands. However, they made it so simple, gave us a pricr we could live with and we loved the car so much that we purchased the car that day. More

Very friendly and helpful Bob and JB worked with me on several occasions. Bob and JB were very helpful and friendly. Bob sold us the car and JB met with me several times to hel Bob and JB worked with me on several occasions. Bob and JB were very helpful and friendly. Bob sold us the car and JB met with me several times to help me understand the technology in the car. I worked with Ken because my license plates were delayed coming in. I do not think he was personable or friendly. He was unapologetic for the delay in my license plates. When I asked him why didn't anyone contact me to let me know my license plates would be delayed he was very curt and rude. Working with Ken was the only bad experience I had at this dealership. Overall, I am very happy with my experience and I would refer my friends to work with Bob and JB. More

Excellent Service Alena was very helpful and informative. She carefully walked me through all of the bells and whistles on my new Lexus. Thanks to her help with set u Alena was very helpful and informative. She carefully walked me through all of the bells and whistles on my new Lexus. Thanks to her help with set up and explanations, none of this technology is wasted on me. More

Easy to work with! Jay was excellent to work with! Professional and attentive, and very knowledgeable. The process was quick and painless. I also appreciate the overview Jay was excellent to work with! Professional and attentive, and very knowledgeable. The process was quick and painless. I also appreciate the overview of all the vehicles features and programming after the sale. More

Satisfied 450h owner Just bought my 2nd Lexus from this dealership and sales associate Preston Hutchins after having purchased a HS 250h about 5 years ago through him at t Just bought my 2nd Lexus from this dealership and sales associate Preston Hutchins after having purchased a HS 250h about 5 years ago through him at this same dealership.Preston once again proved knowledgeable,fair,courteous ,and a gentleman as he made sure the car had been detailed and available so my 90 mile and 1 1/2 hour drive from Dayton wouldn't be a waste of time.He is a superb ambassador for both the Lexus brand and the Germain Lexus of Easton dealership!I will continue to recommend this dealership and Preston to others.Also,a nice young lady named Alena did a great job explaining the technological interior creature comforts of the car to my wife and I. More