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Germain Lexus of Easton

Columbus, OH

4.8
627 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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4130 Morse Crossing

Columbus, OH

43219

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Showing 627 reviews

January 27, 2016

Out-of-Area Senior Citizen Couple Confirms 'Worth the Drive" We were an out-of-the-area customer who received first-class, courteous, professional service from the moment we drove on to the dealership lot throug More

by MedinaCouple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Havey
5.0
This rating includes all reviews, with more weight given to recent reviews.
JB Woodring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Welch
Mar 30, 2016 -

Germain Lexus of Easton responded

Purchasing a car when you're from another city can be a stressful, but as you found, not when you buy from Germain Lexus of Easton! We're glad that Bob, Eric, and JB could make the whole process such a first-class experience for you two! Thank you for the 5 star ratings!

January 26, 2016

Professional, fun and informative We had a great experience buying our car and love the top rate service at every aspect of the purchase. The convenience at Easton is great, too! More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alena Bankes, Zach Johnson
Mar 30, 2016 -

Germain Lexus of Easton responded

It's wonderful to hear that Zach and Alena have made your Lexus owning experience such a positive one. Thank you for all the 5 star ratings in your review!

January 26, 2016

Sales pitch My salesman gave me a feeling of importance even though it took a long time to wrap the deal with the sales manager. Zach is a pro, friendly and thoro More

by TonyPogi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Johnson
Mar 30, 2016 -

Germain Lexus of Easton responded

Hi Tony! Thank you for sharing your Lexus buying experience with Zach in our dealership! We appreciate the high marks and look forward to seeing you again soon!

January 26, 2016

The best experience ever The sales rep was extremely knowledgeable, answering all of our question. Taking the time to understand not just what we wanted, but what we needed. W More

by Jubiletc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Johnson
Mar 30, 2016 -

Germain Lexus of Easton responded

It's wonderful that you found Zach to be such a great help when picking our your new Lexus! We're honored to be your dealership of choice and look forward to seeing you soon!

January 25, 2016

Zach johnson Zach Johnson was a fantastic salesman when we bought our new lexus. Zach was helpful,informative and personable. We will gladly send friends his way. More

by Merk123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Johnson
Mar 30, 2016 -

Germain Lexus of Easton responded

We're so happy to hear that you found Zach to be helpful, informative and personable during your visit to our dealership! Thank you for your endorsement and review of Zach and our dealership!

January 25, 2016

Excellent technology support I needed help with my Bluetooth after purchasing a new phone. When I called the main number, the person who answered was actually a tech support perso More

by Cindi G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alena Hayden
Feb 12, 2016 -

Germain Lexus of Easton responded

Hi Cindi! We're so happy to hear that you got a chance to work with Alena on the bluetooth in your car! The experience of owning a Lexus extends well beyond the purchase process, and we'll always be here to help you with anything you need. Thank you for the great review!

January 25, 2016

Awesome purchase Zach was such a big help and did not mind to stay late to get the good deal for me. Definitely come back for further purchases More

by Misa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Collins, Zach Johnson
Feb 12, 2016 -

Germain Lexus of Easton responded

Hey Misa! Thanks for letting us know how much you appreciated Zach and Ken staying late to get you into your new Lexus. We look forward to seeing you again!

January 25, 2016

Zack is the Best I was in the process of looking for a lease; which was something new to me! After passing by Germain Lexus at Easton, I seen they were having their en More

by CNorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Johnson
Feb 12, 2016 -

Germain Lexus of Easton responded

We're so happy to hear that you Zach clicked so well during your purchase! At Germain Lexus we'd much rather have a customer take a few weeks making sure they are 100% sure about their purchase than try to make a quick sale. We believe strongly in creating a relationship with each of our customers and the best way to do that is to be professional, no pressure, and answer any questions a customer might have. When you sell a great product, at a great price, no pressure is needed. Congratulations on your new Lexus and your first lease!

January 25, 2016

Very friendly and helpful Bob and JB worked with me on several occasions. Bob and JB were very helpful and friendly. Bob sold us the car and JB met with me several times to hel More

by mtrainey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Havey
5.0
This rating includes all reviews, with more weight given to recent reviews.
JB Woodring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Collins
Feb 12, 2016 -

Germain Lexus of Easton responded

We're glad that you Bob, and JB were able to partner on your new vehicle purchase! It's great that Bob was able to get you into the perfect Lexus and JB to explain all of the bells and whistles. We appreciate your endorsement and thank you for all of your feedback.

January 25, 2016

Great Experience! Greg was great, he made the process of buying easy and stress free. This is my second Lexus purchase and I will continue to come back! Thank you More

by Michelle
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Saylor
Feb 12, 2016 -

Germain Lexus of Easton responded

Hi Michelle! It's wonderful to hear that Greg was able to make it so easy and fun to get into your second Lexus. Congratulations and thank you for the review!

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