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Germain Lexus of Easton

Columbus, OH

4.9
620 Reviews

4130 Morse Crossing

Columbus, OH

43219

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Showing 620 reviews

January 28, 2016

Great, easier experience than expected Wasn't planning on buying that day, I know everyone may think the same way I did, but ended up in a nice car with no pressure for a great price & a ca More

by Buickjen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Saylor
Mar 30, 2016 -

Germain Lexus of Easton responded

We're so happy to read that you found the perfect car here at our dealership! It sounds like you certainly did your homework, and Greg was a helpful partner in the last few steps! Congratulations on your car Jen!

January 28, 2016

One of the most professional dealers in Ohio The dealership should be an inspiration for other dealerships. I was helped by Mr. Preston Hutchins, a very professional gentleman. He was able to c More

by Anthony199
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Hutchins
Mar 30, 2016 -

Germain Lexus of Easton responded

Hi Anthony! Your words are so kind, and we loved reading about your interaction with Preston here at the dealership. We appreciate you spreading the word and for taking the time to give us such a wonderful review!

January 28, 2016

Good Friendly service We have purchased 11 cars from this dealership and they have a been great to work with. We have had the same salesperson for the last 5 cars. More

by Lexie 202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Havey, Cindy Lentz, Lyn Starcher
Mar 30, 2016 -

Germain Lexus of Easton responded

It sounds like a testament to how great the customer service is from Bob that you've come back to him time after time to purchase your new Lexus! We cannot fully express our gratitude for all of your business over the years and we look forward to continuing our relationship with you. Thank you for the review!

January 27, 2016

Out-of-Area Senior Citizen Couple Confirms 'Worth the Drive" We were an out-of-the-area customer who received first-class, courteous, professional service from the moment we drove on to the dealership lot throug More

by MedinaCouple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Havey, Eric Welch, JB Woodring
Mar 30, 2016 -

Germain Lexus of Easton responded

Purchasing a car when you're from another city can be a stressful, but as you found, not when you buy from Germain Lexus of Easton! We're glad that Bob, Eric, and JB could make the whole process such a first-class experience for you two! Thank you for the 5 star ratings!

January 26, 2016

Sales pitch My salesman gave me a feeling of importance even though it took a long time to wrap the deal with the sales manager. Zach is a pro, friendly and thoro More

by TonyPogi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Johnson
Mar 30, 2016 -

Germain Lexus of Easton responded

Hi Tony! Thank you for sharing your Lexus buying experience with Zach in our dealership! We appreciate the high marks and look forward to seeing you again soon!

January 26, 2016

The best experience ever The sales rep was extremely knowledgeable, answering all of our question. Taking the time to understand not just what we wanted, but what we needed. W More

by Jubiletc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Johnson
Mar 30, 2016 -

Germain Lexus of Easton responded

It's wonderful that you found Zach to be such a great help when picking our your new Lexus! We're honored to be your dealership of choice and look forward to seeing you soon!

January 26, 2016

Professional, fun and informative We had a great experience buying our car and love the top rate service at every aspect of the purchase. The convenience at Easton is great, too! More

by Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alena Bankes, Zach Johnson
Mar 30, 2016 -

Germain Lexus of Easton responded

It's wonderful to hear that Zach and Alena have made your Lexus owning experience such a positive one. Thank you for all the 5 star ratings in your review!

January 25, 2016

GREAT EXPERIENCE Greg Saylor and the team at Germain Lexus of Easton are wonderful to work with. Honest people with great attention to detail. They answered all my q More

by SEH614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Saylor
Feb 12, 2016 -

Germain Lexus of Easton responded

We're so happy to hear that we're your dealer of choice in the city! We take that responsibility very serious and look forward to working with you again soon. Thank you for the 5 stars!

January 25, 2016

Great Experience! Greg was great, he made the process of buying easy and stress free. This is my second Lexus purchase and I will continue to come back! Thank you More

by Michelle
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Saylor
Feb 12, 2016 -

Germain Lexus of Easton responded

Hi Michelle! It's wonderful to hear that Greg was able to make it so easy and fun to get into your second Lexus. Congratulations and thank you for the review!

January 25, 2016

Zack is the Best I was in the process of looking for a lease; which was something new to me! After passing by Germain Lexus at Easton, I seen they were having their en More

by CNorton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Johnson
Feb 12, 2016 -

Germain Lexus of Easton responded

We're so happy to hear that you Zach clicked so well during your purchase! At Germain Lexus we'd much rather have a customer take a few weeks making sure they are 100% sure about their purchase than try to make a quick sale. We believe strongly in creating a relationship with each of our customers and the best way to do that is to be professional, no pressure, and answer any questions a customer might have. When you sell a great product, at a great price, no pressure is needed. Congratulations on your new Lexus and your first lease!

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